Technical Support Executive

0 years

0 - 1 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We are looking for a proactive and customer focused Technical Support Executive to join our team.The Ideal Candidate will Provide remote or on-site technical assistance,resolve customer queries and ensure smooth software fuctioning.

Key Responsibilities :

Provide technical Support Via Phone or Remote access tools.

Install,Configure and maintain oftware systems(e.g., MargErp,Billing softwares etc.)

Guide users through step-by-step solutions.

Coordinate with internal teams for complex issue resolution.

Maintain customer satisfaction through timely and professional support.

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Shift:

  • Day shift

Work Days:

  • Weekend availability

Education:

  • Bachelor's (Preferred)

Language:

  • English,hindi,odia (Required)

License/Certification:

  • Driving Licence (Required)

Willingness to travel:

  • 50% (Required)

Work Location: Remote

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