Technical Support

0 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

Apply

Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

As a Technical Support professional at Arethos, you will be responsible for providing timely and effective technical assistance to customers through various channels such as phone, email, or chat. Your key responsibilities will include guiding customers through step-by-step troubleshooting processes, collaborating with product and development teams to address recurring issues, and ensuring that customers are well-informed about product updates and industry trends to deliver the best support possible. To excel in this role, you will need to contribute to the creation and upkeep of technical documentation, FAQs, and knowledge base articles. Additionally, participating in regular training sessions to enhance your technical skills and product knowledge is crucial. A strong understanding of MS Word and Excel is essential for success in this position. The ideal candidate for this position would either be a fresher or have 3 to 5 years of experience in a similar role. A Bachelor's or Master's degree is required for this role, and the location of this opportunity is in Mohali. If you are passionate about providing exceptional technical support, staying updated on industry trends, and collaborating effectively with cross-functional teams, we encourage you to apply for this position by sending your latest resume to jobs@arethos.com.,

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You