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Technical Implementation Professional

Technical Implementation Professional

JPMorgan Chase Bank

8 - 11 years

14 - 15 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Automation Client satisfaction Implementation Analyst Manager Technology Product implementation UAT Mentor Management client onboarding Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Technical Implementation Analyst, youll collaborate closely with business partners and clients, ensuring seamless product implementation. Your expertise will drive success in a dynamic environment.

Job Summary

As a Technical Implementation Analyst within the COS group, you will coordinate all aspects of product implementation setups. You will work closely with onshore tech teams and client technology teams to perform product setup, testing, and production migration. Your role involves facilitating discussions with clients to understand their requirements.

Job Responsibilities

Exhibit ownership and client satisfaction
Manage clear expectations and timelines
Own internal communication and status updates
Demonstrate creative problem-solving
Adhere to policy and procedures
Escalate and resolve issues timely
Record observations and escalate as needed
Identify gaps and recommend solutions
Handle multiple requests simultaneously
Manage conflict and mobilize resources
Assist in product setup per requirements

Required qualifications, capabilities, and skills

Communicate effectively verbally and in writing
Analyze logically with attention to detail
Manage multiple work requests efficiently
Test mainframe or file systems proficiently
Understand system, regression, or UAT testing
Utilize UI Path or RPA tools for automation
Hold an engineering degree with minimum 3 years in finance

Preferred qualifications, capabilities, and skills

Demonstrate adaptability in dynamic environments
Collaborate effectively with diverse teams
Innovate solutions for complex challenges
Lead projects with strategic vision
Mentor peers and junior team members
Optimize processes for efficiency
Engage proactively in continuous learning

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New York

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Technical Implementation Professional