Technical helpdesk Administrator

Job Description

Job Title: Technical Helpdesk Administrator Location: Mohali, Punjab Experience: 1–2 Years We are hiring a Technical Helpdesk Administrator to support end-users, manage technical issues, and assist in maintaining IT systems. Ideal candidates will have hands-on experience with Windows environments, Active Directory, and basic Office 365 support. Key Responsibilities: Provide IT support via phone, email, and chat Troubleshoot Windows 7/10/11, hardware, and peripheral issues Support Active Directory (2012/2016/2019) administration Assist with Office 365 setup and troubleshooting Log and track service requests using helpdesk tools Requirements: 1–2 years in an IT helpdesk or support role Familiar with AD, Windows OS, and computer hardware Basic understanding of Office 365 Strong communication and troubleshooting skills What We Offer: Exposure to enterprise-level IT systems Guidance from experienced IT professionals Friendly, team-oriented work culture To Apply: Send your resume to tanurajput@sourcemash.com Job Type: Full-time Shift: Night shift Rotational shift Work Days: Monday to Friday Language: English (Required) Work Location: In person