Technical Delivery Manager

Role & responsibilities

• Project Delivery & Management:

• Lead the planning, execution, and delivery of Airline IT projects and programs ensuring they meet scope, schedule, quality, and budget.
• Define project scope, milestones, and resource allocation in coordination with client and internal teams.
• Manage risks, issues, and dependencies proactively to minimize delivery impact.

• Stakeholder Collaboration:

• Act as the primary technical liaison between client stakeholders, internal technical teams, and business units.
• Facilitate clear communication, expectation management, and alignment across all project participants.
• Drive regular status updates, steering committee meetings, and project review sessions.

• Technical Leadership:

• Provide technical guidance and mentorship to development, QA, and operations teams.
• Ensure adherence to best practices, quality standards, and compliance with airline industry regulations.
• Evaluate and implement technology solutions that enhance project outcomes.

• Domain Expertise:

• Leverage deep understanding of airline operations such as reservation systems, departure control systems, loyalty programs, flight operations, baggage handling, or revenue management.
• Translate airline business requirements into technical solutions.
• Stay updated with latest airline industry trends and IT innovations to advise clients effectively.

• Team & Vendor Management:

• Coordinate internal teams (developers, testers, analysts) and third-party vendors to ensure seamless integration and delivery.
• Manage resource utilization and team performance aligned with project goals.

Preferred candidate profile

• Bachelors or Master degree in Computer Science, Engineering, Information Technology, or related field.
• Proven experience (7+ years) in technical delivery or project management roles in Airline IT or Aviation domain.
• Strong understanding of airline industry business processes and IT systems (e.g., PSS, GDS, DCS, loyalty platforms).
• Experience managing large-scale IT projects/programs using Agile, Waterfall, or hybrid methodologies.
• Excellent client-facing skills and ability to manage stakeholder expectations.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Familiarity with airline compliance standards and regulatory requirements.
• PMP, Scrum Master, or equivalent certification is a plus.

Preferred Skills:

• Experience with airline IT software vendors (Amadeus, Sabre, SITA, etc.).
• Knowledge of cloud platforms, integration technologies, and API management relevant to airline IT.
• Strong problem-solving skills and decision-making capabilities.
• Ability to foster collaboration in cross-functional and cross-geographical teams.