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10.0 - 15.0 years
35 - 40 Lacs
Chandigarh
Work from Office
Required Abilities: Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression The ability to communicate information and ideas in speaking so others will understand. Speech Clarity The ability to speak clearly so others can understand you. Written Comprehension The ability to read and understand information and ideas presented in writing. Required Work Experience : Regional Director Degree : Bachelor of Management Studies - BMS | Bachelor of Arts - BA | Bachelor of Business Administration - BBA | Master of Business Administration - MBA Required Knowledge : English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Required Skills : Plan Administration, Regional Development, Sales And Operations Planning, Territory Development Primary Responsibility : Maintain an individual membership within the organization Provide constructive feedback and personal views on time and when appropriate. Guide the overall direction of the appropriate region.
Posted 2 weeks ago
5.0 - 10.0 years
14 - 17 Lacs
Noida, Bengaluru, Mumbai (All Areas)
Work from Office
Job Title: Compliance & Litigation Company: upGrad Location: Mumbai, Noida, Bengaluru Position Type: Full-time About upGrad: upGrad is a global edtech leader, committed to driving impactful learning outcomes and career transformations. We empower professionals worldwide by offering a diverse portfolio of online programs from top universities and industry experts. As we continue our rapid expansion, we seek a seasoned compliance and litigation professional to safeguard our operations and advise our business on its strategic growth. Position Overview: We are seeking a mature, experienced, and highly proactive Legal & Compliance person to join our dynamic legal team. This pivotal role requires a seasoned legal professional who can provide comprehensive legal and compliance support, anticipate business needs, and strategically partner with various departments. The ideal candidate will possess deep expertise across corporate law, intellectual property, data protection, and litigation management, coupled with a strong business acumen to advise on innovative ventures and ensure robust risk mitigation. Key Responsibilities: Compliance & Risk Management: Assist businesses with comprehensive compliance and risk management matters. Conduct legal audits and due diligence to identify and mitigate risks. Coordinate with various internal departments to ensure adherence to all regulatory and internal compliance frameworks. Legal Communications & Advisory: Draft legal notices, representations, and replies against notices issued by statutory authorities. Issue timely and practical legal advice and assistance to various business units. Litigation Management: Coordinate effectively with external Advocates and Counsels in connection with all company litigation, including but not limited to consumer litigation. Oversee the preparation and review of all pleadings and documentation related to such litigations. Strategic Business Advisory: Anticipate legal support needs of the business and help define and drive the strategic legal plans for new business initiatives. Provide proactive business advisory on new ventures, regulatory landscape, and legal feasibility of business models. Ensure compliance of advertisement creatives and marketing campaigns from a legal and ethical standpoint. Advise on data protection, privacy laws, and technicalities related to T&C, ensuring robust data governance. Technical Compliance & Business Interrogation: Provide expert guidance on compliance from both a business and technical standpoint, specifically on T&Cs, data protection, and digital marketing compliance. Engage in critical business questioning to understand legal implications of new strategies and advise on permissible business activities. Qualifications & Experience: LLB degree from a reputable university; LLM is a plus Post-qualification experience in the corporate. Proven expertise in the IT Act, data protection regulation laws. Demonstrated ability to provide clear, concise, and business-focused legal advice. Excellent drafting, negotiation, and communication skills (both written and verbal). Strong analytical abilities with a keen eye for detail and risk identification. Proven ability to manage complex legal projects independently and collaboratively. Mature mindset with a proactive, solution-oriented approach and a high degree of integrity.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
Job Summary: As a certified service advisor you are the face of dealership and play a crucial role in defining customer service experience. You are responsible for generating revenue for dealership by offering right services as per the requirement and ensure the customer satisfaction by fulfillment of their requirements. You act as best consultant for customers service needs. Your key responsibilities are- 1. You study service history of the appointed customer and prepare yourself to attend the customer one day prior. 2. You interact with customers during reception and perform active reception as per the check sheet, record customers verbatim and perform preliminary diagnosis in case of specific problem mentioned by customer. 3. You advise customers for suitable service product and required jobs to be done as per the customers need. 4. You share the cost and time estimate with customers against the requirements given by customers and take approval against the same. 5. You translate the customer requirement in technical instructions with quick test and environment data collected during reception with the help of Quality Inspector. 6. You exhibit maximum transparency through video call with customer to show parts to be replaced and vehicle status in workshop. 7. You keep on updating the vehicle status to customers during service. 8. You follow up with the workshop for completion of job as per promised time. 9. You confirm the readiness of car after visual inspection and inform customer about delivery time. 10. You perform handover process by clear explanation of invoice to customers and ensure the satisfaction through instant feedback. 11. You call customers after 3 days of vehicle delivery to know the post service feedback. 12. You have thorough knowledge of systems like eDealer, Digital Service Drive and Xentry Portal.
Posted 1 month ago
5 - 10 years
8 - 18 Lacs
Chennai
Hybrid
Position Title: Product Compliance Engineer Technical Market Access Location: Chennai, India Department: Technical Market Access Experience Required: 5+ years Industry Preferred: Major Domestic Appliances (MDA) / Home Appliances About the Role We are seeking a highly experienced Product Compliance Engineer to join our Technical Market Access team in India. This role requires in-depth knowledge of product regulations, Indian and IEC standards, and product testing—preferably within the home appliances sector. The ideal candidate brings a strong technical background, regulatory expertise, and a proactive, solution-oriented mindset to support compliance efforts in India and the ASEAN region. Key Responsibilities Regulatory Compliance: Ensure local compliance with Technical Market Access legal requirements, as well as BSH global and local policies, standards, and regulations across India and ASEAN countries. Standards Implementation: Collaborate with global teams to implement and monitor processes ensuring conformity of products (produced or sold) in the Indian market. Documentation Management: Maintain accurate records of technical market access requirements in the BSH homologation database. Regulatory Representation: Represent BSH’s interests in industry associations and with regulatory authorities by formulating and advocating company positions on local standards and regulations. Market Surveillance: Address market surveillance notifications from regulatory bodies and coordinate necessary internal responses. Factory Inspections: Manage factory inspection processes and compliance with regulatory agency requirements. Preferred Candidate Profile Education: Bachelor’s degree in Electrical / Electronics Engineering or a related discipline. Experience: Minimum 5 years of experience in product regulatory and compliance functions, preferably in the home appliances industry. Required Skills Solid technical foundation in Electrical/Electronics Engineering. Strong understanding of product regulatory compliance processes. Familiarity with BIS (Bureau of Indian Standards) regulations. Experience with BIS certification and renewal for factory operations. Ability to interpret and implement national and international standards. Knowledge of safety and energy efficiency testing for home appliances. Excellent analytical and problem-solving capabilities. Self-driven, organized, and adaptable with an agile mindset. Strong communication skills and proven intercultural collaboration experience. Fluency in English , Hindi , and Tamil is essential.
Posted 1 month ago
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