Excellent Openings For Team Leader - Voice Operations - Chennai ! Computer Age Management Services (CAMS)

1.0 - 6.0 years

2 - 4 Lacs

Chennai

Work from Office

Role & responsibilities 1. Monitoring of Inbound / Outbound Calls 2. Assigning Outbound calling activity to Team members 3. Format and upload data for Auto-Dialing 4. Assigning Email activity to Team members 5. Focus on Call Flow / Call Queue 6. Monitor Live Calls and share feedback to the team members 7. Handling Escalations of Distributors/ Investors 8. Timely intimation to AMC for any possible complaint to AMFI/SEBI/Regulator 9. Preparing weekly roaster and manage team members leaves and attrition without impact service deliveries Preferred candidate profile Any Graduate Should be customer-centric Excellent Communication skills in English and Hindi Team management skills

Posted 1 week ago

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team leader Loanslelo

3.0 - 6.0 years

5 - 8 Lacs

Noida

Work from Office

Loanslelo is looking for teamleader to join our dynamic team and embark on a rewarding career journey. Managing the day - to - day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Posted 1 month ago

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Collection Team Leader Arowlogiq Infotech

2.0 - 5.0 years

4 - 5 Lacs

Bengaluru, Marathalli

Work from Office

Maintain the discipline of the team in terms of Login/Logout and Breaks. - Providing the detail information on the issues of customers related to Onboarding calls - Auditing the calls of the teammates and looking for areas of improvement on calls. - Giving the training to the new joinees as well as to the team in case it is required - Maintain the leave request of the team members as per the workload with a proper tracking system. - Looking into the requirement of the headcount as per the load,so that we can hire the staff accordingly. - Focusing on the Conversion percentage to bring it above the current percentage of 4% - Make sure that team is achieving the daily benchmark of 400-450 calls. - Make sure that the team is giving the detailed information to the customers as per the guidelines given to them. - Make sure that the audit rating should go up on a monthly basis from the current rating of 3.01, which can only be done with proper auditing.

Posted 2 months ago

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Hiring Team Leader For a Leading Edtech Company / University Mytel Recruitment Solutions Noida

2.0 - 7.0 years

5 - 12 Lacs

Bengaluru

Work from Office

Handling team of 20 to 25 counselors and driving admissions for Manipal University. Mentoring team to achieve admission targets. Shrinkage and attrition management. Encourage team to meet day-to-day admission targets without any impact to SLA. Required Candidate profile Graduation is a must. 1.5 to 7 years experience in handling and managing the counseling/admission/inside sales operations. Candidate from Education/EdTech/E-learning/BPO domain is highly preferred. Perks and benefits HUGE INCENTIVES Call Nitin 7011045856

Posted 2 months ago

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