48 Team Operations Jobs

1.Responsible to execute the Procurement strategy for JLL Cisco account. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to Cisco. 5.Manage information of Purchase Orders issued by Cisco and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies. 9.Identify suppliers, capabilities, share of business, products pricing to establish standardisation of rates for Ad Hoc/Project requirements. 10.Provide liaison between vendors, site teams, finance team and management to ensure timely payments to vendors. 11.Ensure create and Manage database on Vendors, Budget, COI, Vendor Contracts, and prepare sourcing plan. 12,Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes. 13.Manage data integrity and provide ad hoc reports whenever required by the management. 14.Ensure compliance to JLL standard processes and procedures. 15.Be proactive and manage internal and external customer expectations. Additional Duties And Responsibilities: 1. Ensure timely issue of POs to vendors as per Cisco POs / Cost sheets. 2. Ensure Procurement Dashboard & PO tracker is maintained as per agreed format and shared with the Finance and Operations team. 3. Overview on the management of the JDE team. 4. Ensure all Procurement and savings related data is kept and shared with APJC Lead. 5. Ensure data security and sharing of data on need-to-know basis. On-site Bengaluru, KA

Position : Senior Operation Manager Experience : 8 Years Experience Location : Bangalore (HSR Layout) Shift : US Shift (Night Shift) Mode of Work : Work from Office Job Description About the Role: As an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence. This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards. Key Responsibilities: 1) Production Oversight and Risk Management Monitor real-time document processing to ensure smooth execution and meet production goals. Identify and address risks to mitigate potential issues and minimize downtime. Analyze real-time data, resolve operational challenges, and identify areas to improve productivity . 2) Team Training and Development Train and onboard new team members to handle operational tasks effectively. Conduct upskilling initiatives to enhance team capabilities and maintain high performance. Organize regular 1:1 sessions to provide feedback and support professional growth. 3) Process Design and Optimization Design and implement scalable, KPI-driven processes to improve operational efficiency. Leverage automation technologies and standardization practices to streamline workflows. Collaborate with the product team to resolve technical issues and continuously improve processes. 4) Coordination and Reporting Lead daily sync-ups with the production team to ensure alignment on priorities and tasks. Prepare and analyze production reports, using insights to recommend improvements. Communicate operational updates and challenges to leadership, ensuring transparency and clarity. 5) Experience working in a start-up environment will be considered a plus. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Responsible for managing all the Branches under his/her purviewProvide excellent Customer Service for all customer queries / request at the branches Going above and beyond to find solutions to customers' issues Perform all operational tasks for Receipting , Banking and accounting collections at the branchesDrive compliance on statutory and company related policies related to the branches PRINCIPAL ACCOUNTABILITIES Customer Service & Process Improvement / Quality-Drive a culture of Solution oriented FTR Customer Service at branches ,-Drive process for recording and providing resolution to all customer requests / complaints with the prescribed process and SLA-Drive the NPS Score of the branches-Continuously, liaise with other functional teams / C-Ops and drive process improvements thereby reducing / plug instances of complaints Support to Business Team at the Branches:- Coordination on post sanction and processing disbursements (RLAP) ,Post disbursement query clarification and curing as per defined Metrics (All products)-Despatch Handover of documents / Repayment Pouch as per the laid down policies within the defined metrics Control Processes / Compliance at Branches-Cash handling at all branches as per prescribed process -Safe custody of all Disbursement Documents and PDD at the respective Branches in the region-Dispatch of all disbursement related documents to Central operations/Handover of Repayment Pouches to vendors within stipulated timelines as per defined process -Compliance of all statutory requirements / Notice board displays as stipulated by Compliance team from time to time -Ensure robust process control for post collection activities cheque and Cash collection, Banking and Updationwithin agreed SLA DIMENSIONS(List the significant numerical data which will reflect the scope and scale of activities concerning this job) Other DimensionsINTERNAL2(Indication of some of the significant volumes associated with the job like number in team/ staff handled etc) FTR for collections receipt entry for the regionFTR for File validation/ Scanning for Disbursement for the region SR closure TAT % SR closure Cash deposit average TAT4 SKILLS AND KNOWLEDGE(State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications and ExperienceGraduateFunctional and Behavioral SkillsProblem solving Being able to solve problemsSelf Motivated and work under tight deadlinesActive listening , Communication and Interpersonal SkillsTeam Management Exposure to Customer Service managementRelevant and total years of ExperienceExperience of 5 to 8 years from NBFC/HFC / Banking Industry5 KEY COLLABORATION NETWORKKey shared accountabilities- Collections, Operations & Sales Function NPS Score of the branches under purviewMission Critical Collaborators- Area Collections Manager Collections TM, Reps Branch Sales Team Operations team6 DECISION RIGHTSOwnsBranch Business Support / Quality documentation / Document Custody / Customer Service / Branch ComplianceInfluencesCustomer Service, NPS Score of the branches under purviewINTERNAL3

Responsible for Business support to the Sr Management. Handling database and MIS reporting. provides administrative & operational assistance to ensure smooth functioning of business. Key responsibilities also involve data analysis, report preparation Required Candidate profile Candidates with relevant experience in Business Support and Analytics. Advance Excel, Macros, Creating dashboards are preferred. Candidate who understands business acumen & with related skills is must

Job Title Senior Engineer Proposal Location Chennai About Us Milton Roy, part of the Ingersoll Rand Group, manufactures controlled-volume metering pumps and equipment that deliver unsurpassed reliability and accuracy in critical chemical dosing applications. Job Summary This position will be responsible for product selection, quotes, tendering and order acquisition activities by closely working with customers, sales team, operations and other stake holders in fulfilling booking targets. Responsibilities Interpret enquiries and requests for quotations from existing and prospective customers in order to establish an initial understanding of the customer s requirements. Build further understanding of requirements by liaising with customers. In line with product decision, determine the key objectives and possible options to be covered in the proposal, coordinating the supply of necessary information, organizing the various estimates, and defining the scope of supply. Reviewing the P&ID and project specifications and arrive at the Bill of materials of every components in the dosing skids, going through Piping material specification, valve material specification, instrument specifications, inspection and quality requirements to arrive the complete technical requirements of the customer. Work in partnership with Engineering, Commercial and Project Managers as appropriate to need in order to evaluate technical risk and commercial terms. Prepare RFQ s for suppliers/subcontractors against specs and T&C s Compile comprehensive tender specifications defining prices, commercial conditions, comments and deviations and technical specifications for presentation to the customer. Support Sales Manager/Sector Managers /Sales Engineers during the bid-process. Act as focal point for customer queries regarding Proposal submission, in order to reach agreement and build a positive on-going relationship. Monitor progress and status of Proposals, maintaining accurate records and keeping the Proposals Manager fully informed at all times. Support Project team during handover of Proposals that have resulted in orders. Maintain internal Quality systems as relevant to the processing of enquiries and proposals. Ensure that Health, Safety, Environmental and Quality management policies and procedures are adhered to in all work undertaken Basic Qualifications Bachelor s or Master s degree in Engineering or related technical field required Travel & Work Arrangements/Requirements Fully site based What we Offer We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. #LI-BR1 Special Accommodation If you are a person with a disability and need assistance applying for a job, please submit a request . Lean on us to help you make life better We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Colorado Resident? Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

TEAM LEADER / ONLY FOR BANGALORE AND HYDERABAD / BANKING PROCESS / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO with Banking Process (Mandate) Must have Worked in to Banking Process Location - Bangalore , Hyderabad Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Dear Aspirant, Welcome to ResourcePro! Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR [ MINIMUM 8 YEARS OF EXPERIENCE IN BPO/ BPM AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST 1.5 YEARS OF EXPERIANCE ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skillsets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

Business Operations Associate Intern About NxtWave Were on a mission to create the next million software engineers! NxtWave is one of India's fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. Founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave raised 275 crore led by Greater Pacific Capital, a leading international private equity firm, in February 2023. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of India’s unicorns. NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1500+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on the tech level (as on February 2023) 370 Cr+ learning minutes spent 69 Cr+ Code Runs 4.2 Bn+ API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle Role Overview- As a Business Operations Associate Intern at NxtWave, you will play a crucial role in ensuring the seamless execution of academic and content operations. You’ll work at the intersection of teams, processes, and platforms—driving coordination, upholding content quality, and supporting timely delivery. Your ability to manage workflows, collaborate cross-functionally, and stay detail-oriented in a fast-paced environment will be essential to delivering a consistent and impactful learning experience. What You’ll Do- Support end-to-end academic and content operations with precision and consistency Drive seamless execution of daily tasks through proactive coordination and follow-ups Ensure timely and high-quality content delivery by collaborating across teams and functions Maintain structure and clarity across tools, trackers, and platforms to uphold operational excellence Identify opportunities to streamline workflows and enhance learning delivery Thrive in a dynamic, fast-paced environment with strong cross-functional engagement Deliver impact through sharp attention to detail, clear communication, and effective execution What We’re Looking For- Bachelor's degree in Commerce, Business, or any other stream Comfortable with Google Sheets / Excel – should know how to use basic formulas, filters, and formatting Can navigate and work on online tools, dashboards, and platforms with ease Clear and professional communication skills – both written and verbal Detail-oriented – able to handle reports, trackers, and time-sensitive updates accurately Self-starter – takes initiative, follows up, and gets things done without constant supervision Basic knowledge of using tools like ChatGPT to draft messages, summarize documents, or assist with tasks like writing announcements, creating checklists, or exploring new ideas Location & Work Details Working Days: Monday to Friday (5-day workweek) Duration: 3 Months + Full time Work Timings: 9:00 AM - 6:30 PM Work Location: Hyderabad

Operations Manager / Team Lead (US Logistics) Location : Indore (Onsite/Hybrid) Experience : 4-5+ years in process management, operations, or logistics At SHJ International Tech Pvt Ltd , we dont just manage operations we engineer efficiency . We’re looking for a seasoned Process Lead who can drive process excellence, collaborate directly with US-based customer teams, and lead a growing group of analysts to deliver high-impact results. You’ll play a critical role in managing logistics operations, streamlining backend processes, and ensuring seamless execution across teams and time zones. What You’ll Do Take full ownership of core operational processes for our US logistics clients Work closely with customer stakeholders to understand, document, and enhance workflows Lead and mentor a team of Process Analysts, driving performance and continuous improvement Create and evolve SOPs , ensure compliance, and suggest automation opportunities Handle high-quality communication with clients across email, calls, and review sessions Ensure delivery excellence by reviewing daily outputs and removing bottlenecks Act as the bridge between customer teams and internal execution , ensuring alignment and quality What You Bring 4–5+ years of hands-on experience in operations, business process management, or logistics Prior experience working directly with US-based clients and international teams Exceptional verbal and written communication skills Strong analytical thinking , process mapping, and problem-solving abilities Proven ability to lead a small team (3–4 members) and deliver results under tight timelines Advanced skills in Google Sheets/Excel , data handling, and process documentation Detail-oriented mindset with a knack for identifying process gaps and driving improvements Bonus Points Exposure to the logistics, supply chain, or freight industry Familiarity with workflow automation tools or process mapping (e.g., Lucidchart, Miro) Experience managing SOPs , KPIs, and client SLAs Why You’ll Love This Role Direct customer ownership — your work will influence real-world logistics operations Team leadership opportunity with freedom to innovate and improve processes High-impact projects in a fast-moving, growth-oriented environment International exposure and the chance to work with global business teams A startup culture that values ideas, action, and results — not just hierarchy Interested candidates can reach out to 99932-61422 (Namrata from SHJ)

Roles and Responsibilities Manage daily operations of indoor amusement centers, ensuring smooth functioning and customer satisfaction. Oversee team management, including hiring, training, and performance evaluation. Develop and implement strategies to increase revenue growth through effective marketing campaigns. Ensure compliance with safety regulations and maintain high standards of cleanliness and organization. Foster strong relationships with customers, vendors, and stakeholders to drive business growth. Desired Candidate Profile 4-9 years of experience in managing indoor amusement centers or similar industries. B.Com (Any Specialization) / B.Tech/B.E. (Any Specialization). Strong communication skills for effective leadership and relationship building. Excellent time management skills for prioritizing tasks efficiently.

About Tropical We have posted an average YoY growth of 300% since inception. We like to think big and do bigger. Solar Projects are not just another product solution we sell. We exist to enable Solar Projects to be built and to perform. Tropical is not just a business for us, it is our successfully profitable socially impactful tool for climate change threat avoidance. Duration / Location Full Time /Ahmedabad Work Hours Reporting Time: 7.45am, Hours: 8:00 am to 8.00 pm, Monday to Saturday (Based on work needs, the timing may be revised to 7.00am to 8.00pm at site) Primary Role Projects Execution Taskmaster Responsibilities End-to-end project execution of Solar On Grid of capacities 500 kW to 10 MW (Rooftop & Ground Mount) Execute and/or oversee, as required, all tasks including but not limited to site survey, design, procurement, dispatch, liaisoning, and project commissioning Manage post-commissioning performance uptime Ideate, execute, and/or oversee any and every activity required for the successful delivery of the project Execute and/or oversee periodic and required reporting Build & maintain requisite project management & control team Skills Spoken and Written English People management ERP/MIS Employee Profile we are looking for People who go looking for challenges People who want to live outside of their comfort zone People who want to constantly improve Qualification B.E. Electrical, Govt. of Gujarat Supervisor License Certificate

About Tropical We have posted an average YoY growth of 300% since inception. We like to think big and do bigger. Solar Projects are not just another product solution we sell. We exist to enable Solar Projects to be built and to perform. Tropical is not just a business for us, it is our successfully profitable socially impactful tool for climate change threat avoidance. Duration / Location Full Time /Ahmedabad Work Hours Monday to Saturday (6 days a week except public holidays) Timings: 9.15am till 6.15pm Primary Role Projects Execution Taskmaster Responsibilities End-to-end project execution of Solar On Grid of capacities 500 kW to 10 MW (Rooftop & Ground Mount) Execute and/or oversee, as required, all tasks including but not limited to site survey, design, procurement, dispatch, liaisoning, and project commissioning Manage post-commissioning performance uptime Ideate, execute, and/or oversee any and every activity required for the successful delivery of the project Execute and/or oversee periodic and required reporting Build & maintain requisite project management & control team Skills Spoken and Written English People management ERP/MIS Employee Profile we are looking for People who go looking for challenges People who want to live outside of their comfort zone People who want to constantly improve Qualification B.E/ Diploma Electrical B.E Energy

Role & responsibilities 1. Supervision and Management: Supervise, train, and mentor pharmacy staff. Schedule staff shifts, manage attendance, and ensure adequate staffing levels. Conduct performance evaluations and provide feedback to staff. 2,Inventory Management: Monitor inventory levels and ensure the availability of necessary medications and supplies. Coordinate with the supply chain management team and place orders to replenish stock. Manage inventory to minimize waste and ensure the expiration dates of medications and other products are properly managed. 3,Regulatory Compliance: Ensure 100% compliance with all pharmacy laws and regulations. Maintain accurate records, including prescription files and inventory records. Ensure that all staff are trained on and adhere to safety and regulatory protocols. 4,Operational Efficiency: Oversee the daily operations of the pharmacy, ensuring that all processes run smoothly. Implement and monitor standard operating procedures (SOPs) for all pharmacy operations. 5,Financial Responsibilities: Assist in managing the financial performance of the pharmacy, including sales, profitability, and expense control. Analyze financial reports and implement strategies to improve performance. 6 Quality Assurance: Monitor and ensure the quality of pharmacy services, including the accuracy of prescriptions and customer satisfaction. Conduct regular audits and implement corrective actions as needed. Preferred candidate profile Any other qualifications with minimum 3 -6 years retail experience or Pharmacy experience may also apply.

Experience - Banking Process is mandatory and Please share your profile at surbhi.malhortra@nlbtech.com Graduate in Finance, Accounting, Business Administration, or related field. Previous experience (5+ years) in a back-office role within the financial services industry, with at least 2 years in a supervisory or leadership capacity. Oversee the end-to-end process of Business Banking, from receiving requests to resolution, ensuring accuracy and adherence to timelines. Identify opportunities to streamline the processes and enhance efficiency. Collaborate with cross-functional teams to implement process improvements and system enhancements. Generate performance reports and key performance indicators. Stay updated on regulations, guidelines, and best practices related to Business Banking, always ensuring compliance. Develop and maintain comprehensive documentation of processes, policies, and procedures. Conduct regular training sessions for staff to ensure a thorough understanding of procedures. Drive continuous improvement initiatives to streamline processes and enhance overall efficiency. Please Share your profile at surbhi.malhotra@nlbtech.com

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors with a curious mentality, and provide helpful feedback Collaborate with HR to determine performance ratings and action plans in alignment with Amex GBT standards Facilitate account-specific onboarding and training for new hires after the initial centralized Traveler Care training program is complete Collaborate with fellow team coaches - share information, achievements, and issues Listen to calls as required to validate service levels and compliance standards Customer (25%) Be the voice of Traveler Care for new technological implementations Participate in meetings with commercial client management partners when necessary, providing operational information needed for customer-facing conversations Research and resolve client service concerns; develop strategy and craft messaging for the Traveler Care team and commercial peers Analyze, act, and communicate results on CSAT performance Keep the team informed on changes to client travel policies Collaborate with Team Operations to achieve and exceed client expectations based on contractual service level requirements What We re Looking For Previous leadership experience Excellent listening skills and curious mentality Customer service oriented Sabre and/or Apollo experience preferred Salesforce (case e-mail) experience a plus Collaborative and passionate about building relationships Experience making data-driven decisions and achieving financial and service targets Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

Manage manpower effectively to ensure smooth pharmacy operations, including timely opening and closing of branches with adequate staffing. Monitor and focus on daily, time-to-time sales reports to track performance and take necessary actions. Ensure the availability of pharmaceutical and non-pharmaceutical products at each store. Promote and drive customer subscriptions for MedPlus products and services. Report daily to the AGM on target achievements and operational performance. Allocate and manage manpower to ensure excellent customer service and achieve MedPlus business objectives.

10 12 years of hands-on experience in software testing, with a proven track record in both manual and automation testing. Strong knowledge of manual testing techniques and understanding of automation testing tools (e. g. , Selenium, Appium, Cypress, or similar). Experience evaluating and selecting appropriate automation tools based on project requirements. Excellent documentation skills, with the ability to create clear and concise test documentation. Familiarity with project management principles, particularly in support team operations and resource allocation. Strong verbal and written communication skills to effectively collaborate with cross-functional teams.

As a service consultant you will be the primary contact for clients with respect to data workflows and as part of the Client Experience division you will leverage your specialized knowledge to anticipate and meet clients operational needs, maintaining data processes to support their success. Your role requires a flexible approach to adapt to client needs, reduce overheads, and enhance operational efficiency. Your key responsibilities as a Service Consultant will be to: Create and publish documents on behalf of clients. Ensure client expectations are met by providing visibility of available data. Resolve client queries in a timely manner, based on priority and urgency. Ensure smooth operation of internal and external systems and processes. Create and maintain high-standard process documentation. Provide insights based on analysis to clients and managers. Independently manage client work while maintaining strong internal relationships. Train junior members of the team on new processes and tasks. Oversee daily team operations, ensuring optimal task execution and process efficiency. Adhere to all general security responsibilities as per the company security policy. To join us as a Service Consultant you will need the following experience and skills: 5-7 years of experience in a client-facing role. Proficient in MS Office (Outlook, Teams, Excel). Excellent written and spoken English communication skills. Strong analytical and problem-solving skills. Proven ability to consistently meet Service Level Agreements (SLA). Fund management experience is an advantage. Knowledge of product analysis and Salesforce is a plus. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access

FE fundinfo is a global leader in investment fund data and technology.We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Service Consultant to join our team in Chennai. As a service consultant you will be the primary contact for clients with respect to data workflows and as part of the Client Experience division you will leverage your specialized knowledge to anticipate and meet clients operational needs, maintaining data processes to support their success. Your role requires a flexible approach to adapt to client needs, reduce overheads, and enhance operational efficiency. Your key responsibilities as a Service Consultant will be to: Create and publish documents on behalf of clients. Ensure client expectations are met by providing visibility of available data. Resolve client queries in a timely manner, based on priority and urgency. Ensure smooth operation of internal and external systems and processes. Create and maintain high-standard process documentation. Provide insights based on analysis to clients and managers. Independently manage client work while maintaining strong internal relationships. Train junior members of the team on new processes and tasks. Oversee daily team operations, ensuring optimal task execution and process efficiency. Adhere to all general security responsibilities as per the company security policy. To join us as a Service Consultant you will need the following experience and skills: 5-7 years of experience in a client-facing role. Proficient in MS Office (Outlook, Teams, Excel). Excellent written and spoken English communication skills. Strong analytical and problem-solving skills. Proven ability to consistently meet Service Level Agreements (SLA). Fund management experience is an advantage. Knowledge of product analysis and Salesforce is a plus. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity & maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access Apply today for immediate consideration and we will endeavor to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

Experience - Banking Process is mandatory and Please share your profile at surbhi.malhortra@nlbtech.com Leadership and Team Management: Provide strategic direction and leadership to a team of 60-90 professionals, fostering a high-performance culture. Manage recruitment, training, and development of team members to ensure they have the skills and knowledge to perform effectively. Conduct regular performance reviews, set goals, and provide coaching and mentoring to staff. 2. Operational Excellence: Oversee banking and financial operations, including reconciliation, retail loans, commercial loans, and mortgage processes. Ensure operations are conducted efficiently, accurately, and in compliance with regulatory standards and internal policies. Develop and implement process improvements to enhance operational efficiency and effectiveness. 3. S trategic Planning and Execution: Contribute to the strategic planning and execution of banking and financial services initiatives. Identify opportunities for differentiation and value addition within the operations. Collaborate with senior leadership to develop and implement strategies that support business growth and customer satisfaction. 4. Risk Management and Compliance: Ensure all operations comply with relevant regulations, standards, and internal policies. Implement risk management practices to identify, assess, and mitigate operational risks. Maintain robust documentation and reporting systems to ensure transparency and accountability. 5. Continuous Improvement: Drive a culture of continuous improvement within the team. Leverage technology and innovation to enhance service delivery and operational efficiency. Monitor industry trends and emerging technologies to keep operations current and competitive. Please Share your profile at surbhi.malhotra@nlbtech.com

Key Responsibilities: Leadership and Team Management: Lead and manage the Internal Red Team and SOC Operations teams, ensuring effective collaboration and alignment with organizational security objectives. Provide mentorship and guidance to team members, fostering a culture of continuous learning and professional development. Conduct regular performance reviews and provide ongoing feedback and coaching. Red Team Operations: Plan, execute, and oversee red team exercises to identify and exploit vulnerabilities in systems, networks, and applications. Develop and maintain red team methodologies, tools, and documentation. Work closely with other security teams to remediate identified vulnerabilities and improve security defenses. SOC Operations Management: Oversee the daily operations of the SOC, ensuring efficient and effective monitoring, detection, and response to security incidents. Develop and maintain SOC processes, procedures, and documentation to ensure consistent and high-quality operations. Ensure the SOC is staffed 24/7, including managing schedules, shifts, and on-call rotations. Incident Response and Management: Coordinate and lead the response to major security incidents, including investigation, containment, eradication, and recovery. Develop and maintain an incident response plan and ensure the team is well-trained and prepared to handle incidents. Conduct post-incident reviews and develop lessons learned to improve future response efforts. Threat Intelligence and Analysis: Oversee the collection, analysis, and dissemination of threat intelligence to inform security operations and red team activities. Ensure the SOC team utilizes advanced threat detection tools and techniques to identify and mitigate threats. Collaborate with other teams to enhance threat intelligence capabilities and integrate with existing processes. Security Monitoring and Reporting: Ensure continuous monitoring of network traffic, system logs, and security alerts using SIEM (Security Information and Event Management) solutions. Develop and maintain metrics and dashboards to report on SOC and red team performance and security posture. Present regular reports and briefings to senior management on the state of security operations and key incidents. Policy and Compliance: Develop and enforce security policies, procedures, and standards in alignment with industry best practices and regulatory requirements. Ensure compliance with relevant regulations, such as GDPR, and PCI-DSS. Participate in security audits and assessments, and coordinate with external auditors as needed. Qualifications: Bachelors degree in Computer Science, Information Security, or a related field. Equivalent work experience may be considered. Minimum of 7 years of experience in cybersecurity, with at least 3 years in a management or leadership role overseeing red team and/or SOC operations. Strong understanding of offensive security practices, including penetration testing and red teaming methodologies. Experience with SOC operations, including incident response, threat detection, and SIEM tools such as Splunk, ArcSight, or QRadar. Knowledge of common attack vectors and techniques, such as phishing, malware, and ransomware. Familiarity with regulatory requirements and frameworks, such as NIST, ISO 27001, and GDPR. Relevant certifications, such as CISSP, CISM, OSCP, CEH, or GIAC, are highly desirable. Excellent leadership, communication, and interpersonal skills. Ability to work effectively under pressure and manage multiple priorities.

- Supervise and manage a team of claims professionals. - Ensure timely and accurate investigations are conducted to validate overpayments. - Conduct investigations into complex overpayment claims. - Develop and implement policies and procedures to enhance the overpayment process. - Provide leadership and mentorship to claimsstaff. - Analyze complex overpayment cases, including reviewing data, identifying discrepancies and determining appropriate recovery actions. - Partner with other departmentsto achieve company goals and objectives. - Collaborate with onshore leadership to align offshore team operations with strategic objectives, ensuring seamless execution of payment integrity initiatives. Claims Supervisor Qualifications Skills: - Masters degree in business administration or bachelors degree in a related field. - 7+ years of experience in claims management with US Health care domain. - Proven track record of leading and managing a team. - Excellent communication and interpersonalskills. - Strong analytical and problem-solving skills. - Ability to work effectively in a fast-paced and dynamic environment. - Familiarity with insurance industry regulations and standards

- Ensure timely and accurate investigations are conducted to validate overpayments. - Conduct investigations into complex overpayment claims. - Develop and implement policies and procedures to enhance the overpayment process. - Provide leadership and mentorship to claimsstaff. - Analyze complex overpayment cases, including reviewing data, identifying discrepancies and determining appropriate recovery actions. - Partner with other departmentsto achieve company goals and objectives. - Collaborate with onshore leadership to align offshore team operations with strategic objectives, ensuring seamless execution of payment integrity initiatives. Claims Analyst Qualifications & Skills: - Masters degree in business administration or bachelor\u2019s degree in a related field. - 2+ years of experience in claims management with US Health care domain. - Excellent communication and interpersonalskills. - Strong analytical and problem-solving skills. - Ability to work effectively in a fast-paced and dynamic environment. - Familiarity with insurance industry regulations and standards.

We are seeking a proactive and results-oriented Business Development Executive to drive our company's growth by identifying new business opportunities, building relationships with potential clients, contributing to the achievement of sales targets.