Team Leader Back Office Support

Job Summary: We are looking for a highly organized and motivated Back Office Team Leader to oversee and manage our back-office operations. The ideal candidate will be responsible for ensuring smooth workflow, maintaining data accuracy, supporting front-office functions, and leading a team to achieve operational efficiency. Key Responsibilities: Team Leadership & Supervision: Lead, mentor, and motivate the back-office team to achieve productivity and performance targets. Assign tasks, monitor progress, and ensure timely completion of work. Conduct regular team meetings and provide guidance on process improvements. Operational Management: Ensure efficient and accurate processing of administrative and operational tasks. Monitor and optimize workflows to improve efficiency. Implement and enforce company policies and procedures. Maintain records, databases, and reports as required. Quality Control & Compliance: Ensure data integrity, accuracy, and confidentiality. Monitor team performance and address errors or inefficiencies. Ensure compliance with company policies, industry regulations, and data protection laws. Collaboration & Communication: Act as a bridge between front-office teams, senior management, and other departments. Provide necessary reports and insights to management. Address and resolve any operational issues efficiently. Process Improvement & Training: Identify areas for improvement and implement process enhancements. Train new and existing team members on processes and tools. Stay updated on industry trends and best practices. Qualifications & Skills: Bachelors degree in business administration, Management, or a related field. Proven experience in back-office operations, preferably in a leadership role. Strong organizational and problem-solving skills. Excellent leadership and team management abilities. Proficiency in MS Office (Excel, Word, PowerPoint),business software as well as accounting Methods. Strong analytical, decision-making, and communication skills. Ability to handle confidential information with integrity. Work Environment: Office-based role with standard working hours. May require occasional extended hours during peak periods.