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3.0 - 8.0 years

12 - 14 Lacs

Mumbai

Work from Office

Design, develop, and implement data solutions using Azure Data Stack components . Write and optimize advanced SQL queries for data extraction, transformation, and analysis. Develop data processing workflows and ETL processes using Python and PySpark.

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5.0 - 10.0 years

7 - 12 Lacs

Chennai

Work from Office

Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is building a cutting-edge Voice and Video Platform to power its Unified Communications (UCaaS) and Contact Center (CCaaS) solutions, serving over 100,000 businesses globally. This cloud-native, carrier-grade platform is central to the Nextiva Unified-CXM suite, delivering seamless voice, video, and messaging with 99.999% uptime and compliance with top security standards (HIPAA, SOC 2, GDPR). We re seeking a Software Engineer with deep real-time communications expertise to help design and evolve this mission-critical platform. You ll work with technologies like WebRTC and SIP to build scalable, low-latency systems for call signaling, media streaming, and processing. The role involves full lifecycle ownership from design and development to deployment and monitoring within a fast-paced, agile team. Ideal candidates are inventive engineers passionate about real-time media, distributed systems, and VoIP/telecom protocols. You ll collaborate closely with cross-functional teams and use automation and AI-assisted tools to deliver high-quality, reliable software. This role reports to the Senior Engineering Manager for the Voice & Video Platform Team within Nextiva s Product & Technology organization. Key Responsibilities Voice/Video Service Development: Design and maintain core services for voice and video calling, including call control, routing, conferencing, and recording using WebRTC and SIP. Ensure low-latency, high-volume performance. Real-Time Media Processing: Build and optimize audio/video streaming components using RTP, codecs (Opus, G.711, H.264), and DSP techniques like echo cancellation and jitter buffering to deliver high-quality communications. Platform Integration & Performance: Extend open-source telephony frameworks within a microservices architecture. Optimize system performance across networking, OS, and code layers to meet strict latency and throughput goals. Cloud-Native Infrastructure: Develop resilient, cloud-native services with active-active failover, high availability, and zero-downtime deployments using Docker, Kubernetes, and CI/CD pipelines. Feature Innovation & AI Integration: Collaborate on advanced features like smart call routing, video conferencing, and AI-powered voice agents, transcription, and sentiment analysis built with scalability, security, and compliance in mind. Quality & Automation: Own testing and quality with comprehensive unit/integration tests, CI pipelines, and AI-assisted tools. Simulate edge cases and stress conditions to ensure reliability. Cross-Team Collaboration: Work with Network Engineering, UCXM, Contact Center, and SRE teams to integrate telecom infrastructure and expose APIs/SDKs for client applications. Support troubleshooting for key customers when needed. DevOps & On-Call: Contribute to infrastructure automation, monitor service health, and participate in on-call rotations to resolve production issues and continuously improve system reliability. Documentation & Knowledge Sharing: Maintain clear technical documentation and share expertise through tech talks, postmortems, and mentoring. Stay current on real-time communications trends and bring innovations to the team. Success in this role is measured by delivering a highly reliable , scalable, and high-quality voice/video platform with five-nines uptime, excellent media performance, and timely feature delivery empowering seamless, AI-enhanced communication experiences for customers. Qualifications Education: Bachelor s in Computer Science, Engineering, or related field required; Master s in networking or distributed systems is a plus. Equivalent experience in real-time communications also considered. Real-Time Communications: 5+ years in VoIP/video systems with strong expertise in WebRTC and SIP. Deep understanding of signaling flows, SDP, ICE, STUN/TURN, and DTLS-SRTP. Programming Skills: Proficient in C/C++ with multithreading and performance tuning. Experience with Go/Java for microservices and Python/Bash for automation is a plus. Networking & Protocols: Strong grasp of TCP/UDP, TLS, DNS, and media codecs (Opus, G.729, H.264). Familiarity with SIP proxies, media servers, PBX systems, and PSTN integration is valuable. Scalability & Reliability: Experience building distributed, fault-tolerant systems using cloud platforms (AWS/GCP/Azure), Docker, and Kubernetes. Skilled in designing for high availability and active-active failover. Media & DSP: Knowledge of DSP techniques (echo cancellation, jitter buffering), media quality tuning, and video optimization (e.g., SFU architecture) is a plus. Security & Compliance: Understanding of VoIP security (TLS, SRTP, authentication) and compliance standards (HIPAA, GDPR, PCI). Able to design secure, privacy-conscious systems. Collaboration & Communication: Strong communicator and team player with Agile experience. Comfortable owning features end-to-end and working cross-functionally. Adaptability & Learning: Passion for staying current with RTC, cloud, and AI trends. Eager to experiment, learn, and improve continuously. Preferred: Experience in telecom, UCaaS, or CCaaS environments. Contributions to open-source RTC projects. Interest in AI/ML for call optimization or developer productivity. Relevant certifications (e.g., AWS, CCNP, voice tech). Why Join Nextiva s UCXM Platform Engineering Team? Build the Future of Business Communication: Your code will power millions of calls and meetings, directly impacting how businesses connect. Tackle Complex Challenges: Solve real-time, distributed systems problems at scale low latency, global reach, and high fidelity. Deliver Carrier-Grade Reliability: Learn to build systems with 99.999% uptime, mastering quality, resilience, and observability. Work with Modern Tech: Use a global, cloud-native stack (Kubernetes, microservices, C/C++, real-time media) with zero-downtime deployment practices. Thrive in a Collaborative Culture: Join a skilled, supportive team that values innovation, knowledge sharing, and continuous improvement. Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-PJ1 #LI-HYBRID

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6.0 - 11.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Department Overview We design and support the core voice-powered enterprise applications that drive operations across retail, hospitality, manufacturing, and beyond. Our work spans hardware integration, networking, and client support, enabling seamless connectivity for some of the world s leading brands. Every day presents new challenges and opportunities to innovate, empowering you to have a lasting impact on cutting-edge solutions. Job Description Own design and development of critical modules Actively participate in writing production grade code and problem solving. Perform code reviews and ensure code quality and consistency across the team. Investigate and resolve issues and continuous optimizations. Perform technical feasibility studies for new features and frameworks. Act as a technical mentor in resolving any bottlenecks, technical debts. Basic Requirements Mandatory Skills: 6+ years of experience in software development with strong expertise in C++11 or higher, multithreading and networking. In-depth knowledge of RTP, RTCP, UDP, TCP protocols. Good understanding of design patterns and building tools, deployment pipelines. Python Scripting and Shell Scripting Hands-on experience with SQLite, Redis, MySQL, and MongoDB databases Strong problem-solving skills and ability to make architectural decisions. Working experience in Linux environment and knowledge of Linux commands Working knowledge of Git, SVN, JIRA. Excellent communication and technical documentation skills. Nice to have Skills: Experience in building real-time applications for VoIP, PTT Good hands-on experience in building scalable client server architecture modules. Good understanding and hands-on on relational and non-relational databases. Familiarity with source control tools like SVN and Git, and project tracking tools like Jira Having a good understanding of audio codecs like G711, G722, Opus is a plus. Educational Qualifications: Bachelor s degree in computer science, Electronics & Communication, Electrical Engineering, Information Technology, or a related technical discipline (Optional but preferred) Master s degree (M.Tech/M.S/MCA.) in a relevant field is a plus. Travel Requirements Under 10% Relocation Provided None Position Type Experienced

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5.0 - 8.0 years

11 - 15 Lacs

Pune

Work from Office

Design, develop, and implement data solutions using Azure Data Stack components . Write and optimize advanced SQL queries for data extraction, transformation, and analysis. Develop data processing workflows and ETL processes using Python and PySpark.

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Req ID: 326897 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L1 Technician to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell/Shell scripting and automation experience is a plus. Passion for delivering timely and outstanding customer service Written and oral communication skills with internal and external customers Basic Qualifications: 3+ years of overall operational experience 3+ years of OS/Cloud experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What You'll Be Doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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3.0 - 6.0 years

12 - 14 Lacs

Mumbai

Work from Office

Design, develop, and implement data solutions using Azure Data Stack components .Write and optimize advanced SQL queries for data extraction, transformation, and analysis.Develop data processing workflows and ETL processes using Python and PySpark.

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1.0 - 6.0 years

3 - 6 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

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1.0 - 4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Staff As part of our TPRaaS team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Staff with expertise in Third Party Risk Management to join the leadership group of our TPRaaS team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities Participate in the delivery of Third-Party Risk Management (TPRM) engagements covering walkhroughs, testing, documentation and other engagement related activities . Participate in vendor calls / client interactions by providing delivery updates. Follow policies and procedures that support the successful implementation of TPRM operating models. Participate in process walkthrough discussions to assist in documenting end-to-end business processes and functional requirements. Participate in assessing the application of legal and regulatory requirements to clients TPRM practices. Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Understand the process gaps and propose preventive/corrective action where appropriate. Demonstrate a keen interest in developing knowledge of market trends, competitor activities, EY products, and service lines. Adhere strictly to fulfill project activities to achieve exceptional client service Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Support management in the preparation of proposals and business development materials. Bring out of the box thinking mindset and analytical thinking capability to enhance service delivery. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have B.Tech (IT/Computer Science), BSc.(IT), BE, MCA, from a tier1 or tier 2 college. 1 to 4 years of demonstrated experience with Risk Management, preferably in the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting). Basic understanding of the TPRM framework, Risk Management, Information Security practices. Good to have exposure in Contract Risk Reviews. Good exposure in TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc). Basic knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc Basic knowledge of privacy regulations such as GDPR, CCPA, etc Basic knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc Basic knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of professionals, in the only integrated global transaction business worldwide. Opportunities to work with TPRaaS practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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0.0 - 5.0 years

2 - 7 Lacs

Chengalpattu

Work from Office

Create, modify and maintain Software applications for systems. Work with hardware and testing engineers to specific software requirements. Establish & execute test and evaluation procedures for automating industrial applications. Document software, including requirements, design, code, user manuals. Follow best practices for software development, archiving, and version control. Design and develop electrical/electronic equipment and electronic control circuits for new and existing test fixtures. Debug, troubleshoot, verify and support the existing systems. Requirement: Programming Knowledge in C, Python & LabVIEW. Knowledge in Communication Protocols RS232, RS485, RS422 & TCP/IP. Problem-solving & Logical thinking. Good Verbal and written communication skills. Ability to resolve the equipment and software issues for manufacturing. CLAD/CLD Certification will be added advantage

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0 years

0 Lacs

Delhi, India

Remote

Overview The IT team at Oxford Policy Management is currently seeking a 1st Line IT Analyst on a permanent basis. The position will be located in our New Delhi, India office. We are an international development consultancy working to improve lives through sustainable policy change in low- and middle-income countries. Our vision is for fair public policy that benefits both people and the planet. Through our global network of offices, we work in partnership with national stakeholders and decision makers to research, design, implement and evaluate impactful public policy. We draw on our local and international sector experts to provide the very best evidence-based support. We deliver projects with expert knowledge and experience, and can be relied upon for excellence in all aspects of project delivery. We work collaboratively, with ambition, to help deliver impactful public policy that will bring about lasting change. Position Summary The IT team plays a crucial role in ensuring the smooth operation of OPM's technology infrastructure. The team manages several functions including maintaining our hardware and software, monitoring system performance, managing data storage and backups and providing technical support across the business. The position of 1st Line IT Analyst is responsible for the provision of 1st Line IT Support for OPM staff across our global offices. This role offers plenty of scope for learning and progression. Working as part of the IT Support Helpdesk, the post holder will support approximately 500 users with IT issues, including the complete suite of Microsoft 365, Office 365, Windows (Laptops and Servers) and other tools. The role will also be required to log all Infrastructure issues and work with the relevant IT Technician to resolve them, taking care of IT related onboarding / offboarding activities. As a 1st Line IT Analyst at OPM you will: Troubleshoot desktop and system problems, diagnose and solve hardware/software issues. Diagnose specific incidents/problems remotely. Support incident and problem management. Contribute to policies, processes and procedures. Install, maintain, and support new applications for IT users. Work to pre-agreed SLA thresholds for incidents, requests and problems. Prioritize and managing several open cases and mini projects at one time. Create, maintain and understand trend analysis and problem management. Establish a good working relationship with the business and third parties. Keep up to date with advancements in technology. Review services, application delivery, patching and Anti-Virus. Ensure appropriate standard and procedures are adhered to during the development process. Work with a variety of business and technical teams to enhance service delivery. Provide systems monitoring support. Support Users on both hardware and software applications. Administer backups and restores. Administer Active Directory. Qualifications Key Qualifications / Experience / Skills / Behaviours Active Directory administration experience. Exchange 365 administration experience. Sophos Endpoint administration experience. Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting Experience of using Windows Operating Systems and Microsoft Environments. A positive approach to collaboration; working well with colleagues, sharing knowledge, sharing responsibilities, and supporting your teammates. Exceptional customer service skills with the ability to build rapport with a diverse group of stakeholders. Communication Skills: to provide a seamless service to users, it is vital that you are an active listener, have confidence in your explanations and solutions, you can respect and empathize with others; and you have an excellent standard of written communications in your emails and verbal communication when assisting over the phone. Attention to detail: many of our operations require critical observation skills, where you can be an active listener, and invite you to analyze, investigate and question. An excellent ability to critique and manage the smaller details in your work will be important in this role. Excellent problem-solving ability with the ability to observe, analyze and provide solutions for IT issues with confidence and an easy understanding in your explanations. Positive attitude with the ability to thrive in a friendly yet fast-paced environment Desired qualifications/experience: High Standard of Incident and Problem management Past experience using helpdesk applications Experience in Incident Trending and analysis Excellent troubleshooting and problem-solving skills ITIL Certified. Our Offer We enable colleagues’ capacity to grow professionally through enhanced learning resources, opportunities to work cross functionally, and space to engage with a range of internal and external industry events. Our non-hierarchical culture values support, collaboration, intellectual curiosity, and a rich diversity of perspectives. We provide an exceptionally generous annual leave entitlement and a hybrid working model to encourage and enable healthy work/life balance. Wellbeing resources including a global Employee Assistance Programme and access to the UnMind app. Competitive salary and contributory pension scheme. We are strengthened by the diversity of colleagues across our global business and are committed to being an equal opportunities employer, promoting a diverse and inclusive workplace for all. Our recruitment practices reflect our ambition to make the international development sector more inclusive and firm belief that our work delivers the best outcomes when we actively include a diversity of perspectives and experiences. Application If you share our vision for fair public policy that benefits both people and planet, we would love to hear from you. We review and interview applicants on a rolling basis and encourage you to apply by way of CV via our careers site at the earliest. We may close this advertisement before the published closing date, should a suitable candidate be identified. Unfortunately, we are unable to provide visa sponsorship for this role and candidates must have a pre-existing right to work in India for their application to be considered. Oxford Policy Management is committed to promoting equity, diversity, and inclusion at every level of the business. Should you require adjustments to make the application process more accessible please inform us through completing this form or scan the QR code below.

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5.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Role Purpose The Cyber Security Analyst - L4 is pivotal in safeguarding sensitive organizational information by systematically analyzing, identifying, rectifying, and recommending specific improvements to enhance the security posture of Wipro Technologies. You will proactively assess security risks and implement strategies that protect against potential threats, ensuring compliance with industry standards and regulations. In this role, you will be at the forefront of our cyber defense initiatives, utilizing advanced security measures to protect our assets and reputation. You will work collaboratively with various teams to integrate cybersecurity practices seamlessly into our operations, promoting a culture of security awareness throughout the organization. Key Responsibilities Customer Centricity Deliver exceptional cybersecurity services by ensuring that all customer needs are promptly addressed and resolved. Monitor all log sources and maintain security access protocols to prevent unauthorized access. Develop comprehensive disaster recovery plans to respond to potential security breaches effectively. Continuously monitor for unauthorized, suspicious, or illegal activities within the system. Conduct detailed log reviews and forensic analysis to examine any unauthorized access to sensitive data. Execute security assessments and root cause analyses on security incidents to devise effective improvements. Provide technical support and guidance on escalated incidents from the L1 team, available for 24x7 rotational shifts. Utilize advanced analytics tools to assess emerging threat patterns and vulnerabilities. Complete all tactical security operations tasks related to incident management effectively. Analyze security incidents to provide detailed reports and actionable insights. Coordination & Audit Foster clear communication with stakeholders to address cybersecurity concerns and recommend future security enhancements. Keep an updated information security risk register and assist with internal and external security audits. Support the creation and dissemination of cybersecurity awareness initiatives for all employees. Provide advice and training to staff concerning risks associated with emails, including spam and malicious threats. Desired Competencies The ideal candidate will possess the following competencies Client CentricityAbility to prioritize client needs and deliver tailored solutions. Passion for ResultsA results-oriented mindset to achieve objectives efficiently. Execution ExcellenceCommitment to executing tasks with high-quality standards. Collaborative WorkingCollaborate effectively across different teams and disciplines. Learning AgilityAbility to rapidly adapt and respond to changing situations. Problem Solving & Decision MakingStrong analytical skills to assess issues and make informed decisions. Effective CommunicationAbility to convey complex information clearly and effectively. Security SME Qualifications 8+ years of experience working with enterprise customers on Azure solutions implementation Strong engineering troubleshooting skills to solve complex problems Knowledge of ITIL processes Working on ServiceNow ticketing tool for performing various activities (Incidents/RITM/Change Requests) Strong awareness of networking and internet protocols like TCP/IP, DNS, SMTP, HTTP etc. Expertise on Azure IaaS and PaaS network NPS Radius Server Design, Implementation and Management of Azure Load Balancers Design, Implementation and Management of Azure Application Gateways Design, Implementation and Management of Azure VNet, VNet Peering, VNet Integration etc. Design, Implementation and Management of NSG and ASG Design, Implementation and Manage name resolutions via DNA Zones Design, Implementation and Management of Azure Subnets, Azure UDR and Azure NSG Design, implement and manage Azure Private Link service, Azure Service Endpoints and Azure Private Endpoint Keep an External IP Address inventory with documented owners and purpose Working knowledge on Azure Connection Monitor, NSG Flow Logs, Azure Network watcher and other monitoring tools Mandatory Skills: Palo Alto Networks - Firewalls. Experience5-8 Years.

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1.0 - 6.0 years

3 - 6 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

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1.0 - 4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Staff As part of our TPRaaS team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Staff with expertise in Third Party Risk Management to join the leadership group of our TPRaaS team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities Participate in the delivery of Third-Party Risk Management (TPRM) engagements covering walkhroughs, testing, documentation and other engagement related activities . Participate in vendor calls / client interactions by providing delivery updates. Follow policies and procedures that support the successful implementation of TPRM operating models. Participate in process walkthrough discussions to assist in documenting end-to-end business processes and functional requirements. Participate in assessing the application of legal and regulatory requirements to clients TPRM practices. Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Understand the process gaps and propose preventive/corrective action where appropriate. Demonstrate a keen interest in developing knowledge of market trends, competitor activities, EY products, and service lines. Adhere strictly to fulfill project activities to achieve exceptional client service Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Support management in the preparation of proposals and business development materials. Bring out of the box thinking mindset and analytical thinking capability to enhance service delivery. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have B.Tech (IT/Computer Science), BSc.(IT), BE, MCA, from a tier1 or tier 2 college. 1 to 4 years of demonstrated experience with Risk Management, preferably in the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting). Basic understanding of the TPRM framework, Risk Management, Information Security practices. Good to have exposure in Contract Risk Reviews. Good exposure in TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc). Basic knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc Basic knowledge of privacy regulations such as GDPR, CCPA, etc Basic knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc Basic knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of professionals, in the only integrated global transaction business worldwide. Opportunities to work with TPRaaS practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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2.0 years

0 Lacs

India

On-site

Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

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3.0 years

0 Lacs

India

On-site

About the Role: We are seeking a skilled and motivated Routing & Switching (R&S) Network Engineer to design, implement, manage, and troubleshoot enterprise network infrastructures. The ideal candidate will have deep knowledge of networking protocols, best practices, and experience working with Cisco or equivalent network hardware in high-availability environments. Key Responsibilities: Design, deploy, and maintain enterprise-level network infrastructure (LAN/WAN). Configure and troubleshoot routers, switches, and firewalls (primarily Cisco, Juniper, or HP). Monitor network performance and troubleshoot issues to ensure optimal uptime. Implement and maintain network security and access controls. Work with cross-functional IT teams to support new deployments and resolve issues. Perform network upgrades, patching, and firmware management. Maintain documentation for network topologies, configurations, and procedures. Participate in disaster recovery and business continuity planning. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of experience in network engineering, focusing on routing and switching. Strong understanding of networking concepts: TCP/IP, VLANs, STP, OSPF, EIGRP, BGP, NAT, ACLs, QoS. Hands-on experience with Cisco routers and switches. Experience with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Ability to diagnose and resolve complex networking issues quickly and efficiently. Excellent communication and documentation skills. Preferred Qualifications: Cisco certifications: CCNA, CCNP (preferred). Experience with SD-WAN, MPLS, and network automation tools. Knowledge of firewalls and VPN technologies (Cisco ASA, Palo Alto, Fortinet). Experience in enterprise or data center environments. Why Join Us? Work with a dynamic team of IT professionals. Opportunity to work on cutting-edge technologies and large-scale networks. Competitive salary, benefits, and career development support. Shift Time Zone- Australian

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4.0 years

0 Lacs

India

On-site

Job Summary: We are seeking a skilled and detail-oriented Palo Alto Networks Engineer with 4+ years of hands-on experience in designing, implementing, and managing enterprise-level network security infrastructure using Palo Alto firewalls and security tools . The ideal candidate will have strong knowledge of network protocols, threat prevention, and security policy configuration, with a proven track record of securing enterprise networks. Key Responsibilities: Design, deploy, and manage Palo Alto Networks firewalls (PA Series and VM-Series) across enterprise environments. Configure and maintain security policies , NAT , App-ID , URL filtering , Threat Prevention , and SSL decryption . Implement and manage GlobalProtect VPN , User-ID , WildFire , and Cortex XDR . Monitor and analyze security events, provide incident response, and fine-tune firewall rules to reduce false positives. Conduct firewall migrations and upgrades with minimal business disruption. Integrate firewalls with other SIEM/SOAR platforms (e.g., Splunk, QRadar, Cortex XSOAR). Perform routine health checks, audits, and backup/restore of configurations. Collaborate with the cybersecurity, network, and IT teams to support security architecture and compliance. Stay current with emerging threats, vulnerabilities, and best practices in network security. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent work experience). 4+ years of experience in network security, specifically working with Palo Alto Networks technologies . Strong experience with Panorama centralized management. Understanding of networking protocols (TCP/IP, BGP, OSPF, IPSec, GRE, etc.). Experience with firewall policy configuration , intrusion prevention , and advanced threat protection . Familiarity with cloud-based security (AWS, Azure, GCP) and deploying Palo Alto in cloud environments . PCNSE (Palo Alto Networks Certified Network Security Engineer) certification preferred. Experience with change management and documentation in ITIL or similar frameworks. Excellent troubleshooting, communication, and analytical skills. Shift Time- Australian Time Zone

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3.0 - 8.0 years

30 - 35 Lacs

Bengaluru

Work from Office

The IT AI Application Platform team is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our AI Application Platform based on Red Hat technologies, including OpenShift AI (RHOAI) and Red Hat Enterprise Linux AI (RHEL AI). As an SRE you will contribute to running core AI services at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation. On the IT AI Application Platform team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat IT managed AI platform services, while using your skills in coding, operations, and large-scale distributed system design. We develop, deploy, and maintain Red Hats next-generation Ai application deployment environment for custom applications and services across a range of hybrid cloud infrastructures. We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. What you will do The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to Build and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (bash, python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint etc) Design, develop, and become expert in AI capabilities leveraging emerging industry standards Participate in the design and development of software like Kubernetes operators, webhooks, cli-tools.. Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams Ensure the production environment is operating in accordance with established procedures and best practices Provide escalation support for high severity and critical platform-impacting events Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams Contribute software tests and participate in peer review to increase the quality of our codebase Help and develop peers capabilities through knowledge sharing, mentoring, and collaboration Participate in a regular on-call schedule, supporting the operation needs of our tenants Practice sustainable incident response and blameless postmortems Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve What you will bring A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands-on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us, and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languagesPython, Golang, Java, C, C++ or another object-oriented language. You must have experience working with public clouds such as AWS, GCP, or Azure. You must also have the ability to collaboratively troubleshoot and solve problems in a team setting. As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems. Desired skills 3+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack etc) 1+ years of experience administering a kubernetes based production environment 2+ years of experience with enterprise systems monitoring 2+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef 2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred 2+ years of experience delivering a hosted service Demonstrated ability to quickly and accurately troubleshoot system issues Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP Demonstrated comfort with collaboration, open communication and reaching across functional boundaries Passion for understanding users needs and delivering outstanding user experiences Independent problem-solving and self-direction Works well alone and as part of a global team Experience working with Agile development methodologies #LI-SH4 About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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1.0 - 4.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Staff As part of our TPRaaS team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Staff with expertise in Third Party Risk Management to join the leadership group of our TPRaaS team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities Participate in the delivery of Third-Party Risk Management (TPRM) engagements covering walkhroughs, testing, documentation and other engagement related activities . Participate in vendor calls / client interactions by providing delivery updates. Follow policies and procedures that support the successful implementation of TPRM operating models. Participate in process walkthrough discussions to assist in documenting end-to-end business processes and functional requirements. Participate in assessing the application of legal and regulatory requirements to clients TPRM practices. Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Understand the process gaps and propose preventive/corrective action where appropriate. Demonstrate a keen interest in developing knowledge of market trends, competitor activities, EY products, and service lines. Adhere strictly to fulfill project activities to achieve exceptional client service Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Support management in the preparation of proposals and business development materials. Bring out of the box thinking mindset and analytical thinking capability to enhance service delivery. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have B.Tech (IT/Computer Science), BSc.(IT), BE, MCA, from a tier1 or tier 2 college. 1 to 4 years of demonstrated experience with Risk Management, preferably in the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting). Basic understanding of the TPRM framework, Risk Management, Information Security practices. Good to have exposure in Contract Risk Reviews. Good exposure in TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc). Basic knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc Basic knowledge of privacy regulations such as GDPR, CCPA, etc Basic knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc Basic knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of professionals, in the only integrated global transaction business worldwide. Opportunities to work with TPRaaS practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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3.0 - 7.0 years

5 - 9 Lacs

Chennai

Work from Office

Provide expert technical support on Optical LAN products by working closely with partners, customers, and regional teams to resolve issues quickly and efficiently. You Have: Graduate or Masters in engineering with 4 plus years of hands-on experience to take traces and logs on-site, at customer locations. Experience in testing NMS/EMS products, Cloud based solutions Experience with customer-facing roles or responsibilities Willingness to travel (for partners and/or customer site visits when needed) It would be nice if you also have: Knowledge of software development lifecycle & testing Knowledge of Test Case Design, Test Planning and Test Methodologies Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers by providing technical support on their Optical LAN questions and provide solutions for their product issues. Closely cooperate with the regional teams (CARE and Customer Engineering) in order to address customers issues in the most agile and efficient way. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partnersMOPs, application notes, technical flyers, product documentation updates, etc. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Work closely with local teams (CARE and NPI/CE) to handle customer issues and to understand real-world customer deployments and their future needs.

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6.0 - 9.0 years

7 - 12 Lacs

Chennai

Work from Office

We are looking for a hands-on validation engineer who can convert real customer use cases into executable test plans (manual & automated), drive continuous product improvement, and work closely with cross-functional global teams. You Have: Graduate or Masters in engineering with 4 plus of experience in programming in automation/scripting languages like Python, Robot, Tcl or Perl. Exposure to Robot framework preferred Experience in testing NMS/EMS products, Cloud based solutions Worked with traffic tools like Spirent, Ixia or Router tester for end-to-end traffic testing It would be nice if you also have: Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers and assist in capturing their detailed requirements and their exact use cases. Translate this information into E2E validation test scenarios and test plans (with manual and automated tests). Execute on these E2E test plans, create fault reports and drive for proper fixes. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partners. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Learn and apply advanced tools and protocols such as PON, L2 switching, QoS, and validation tools like Spirent/Ixia.

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

Work from Office

As an R&D Engineer, this role will be responsible for designing, developing, and testing innovative software solutions using C++ and performing system testing on Linux. You have: Programming experience minimum 4+ with C++11/C++14/STL on Linux Work experience in OOPS/OOAD concepts Work experience in writing multithreaded code, design patterns Worked in protocols such as TCP/UDP/IP, TLS, and socket programming. Worked in REST and GRPC-based API development Worked in Docker/Kubernetes/Microservice Worked in CI/CD, Familiarity of 3GPP standards in particular IMS/SIP domain. It would be nice if you also had: Exposure to LTE/5G Domain Exposure to media stack with SIP/RTP/RTCP processing, Media Codecs, Gstreamer/ffmeg libraries etc. As an R&D Specialist you will drive the development of advanced technologies, with a focus on creating cutting-edge solutions for network infrastructure, cloud technologies, and complex systems. This role will provide you with the opportunity to work on pioneering projects in collaboration with global teams, using your expertise in architecture design and research. Development of advanced technologies with a focus on creating cutting-edge solutions for network infrastructure, cloud technologies, and complex systems.

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4.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

L2 Network Engineer – ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC Job Summary We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. Key Responsibilities Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. Must-Have Skills and Qualifications: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise → access → core → CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good To Have Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. Soft Skills Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset. Skills: dsl,netflow,aris,l2/l3 switching,cable tv technologies,vlans,bng,multicast,24x7,mpls,stb,sd-wan,olt / ont,linux commands,ospf,huawei,akamai,automation tools,wireshark,broadband,isp,ftth,ont/olt configuration,nokia,ill,mtr,tcp/ip,juniper,cdn tool,access,vlan,ethernet,traceroute,zabbix,broadband connectivities,scripting (bash/python),iptv,ott integration,bgp,android box,noc,gpon,cdn,edge cast,snmp monitoring,fiber,epg

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: The Systems Administrator plays an integral role in the deployment team. Assists in system architecture, design, integration, and development. The administrator assures systems are well-behaved and all system platform operating systems (Windows, AIX, UNIX, LINUX, etc.) remain current and secure. In addition, the administrator role ensures that upgrades and installations are well-rehearsed and documented prior to conducting official installations. The administrator is the key liaison who works closely with colleagues and customers to ensure systems in-house or deployed Nextfare suite products software, and peripherals are kept current and functional. This position works under general supervision and direction. “This role requires an employee to work on a rotational basis (24/7) that includes night shifts and fixed weekend, including Saturday and Sunday shifts (12 hours a day or 12 hours evening/night during weekends) and the rest of the weekdays 9 hours, total of 40 hours a week. Such an employee would have 4 days working and 3 days weekly OFF” Essential Job Duties and Responsibilities: Performs day-to-day system administration Monitors and manages system health checks, OSs, and system software. Assists the Network administrator as needed with LAN, WAN, and Internet. Manages and controls Software licenses. Maintains secure backend systems and LANs. Provides guidance and recommendations on all backend OS’s. Provides Windows, UNIX, LINUX, AIX, and NT-based platforms. Installs and configures system backup/restore/failover software (NetBackup/Veritas/Legato, etc) and hardware. Conducts performance tuning; optimization of resource configuration – All platforms and LAN. Supports the configuration of Routers, Firewalls, and Load Balancers. Assists in the installation and configuration of databases. Assists in installing and configuring monitoring software such as Big Brother, etc. Applies the system OS and DB. patch sets Installs Oracle database software General Duties and Responsibilities: Comply with Cubic’s Quality Management System Comply with Cubic Occupational Health, Safety, and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organisation Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements: Three-year/Four-year college degree in computer science, or a related technical field. Two years of systems administration experience. Knowledge and experience administering various Windows and UNIX Operating Systems. Extensive knowledge and experience in LAN network engineering – TCP/IP, internet. Must have extensive knowledge and experience with HP and Sun UNIX platforms, as well as experience implementing UNIX and LAN security measures (including firewalls). In-depth understanding of System Administration methodology and principles. Must be a self-motivator, good working knowledge of common programming languages (C/C++, Java, PERL, RUBY). Worker Type: Employee

Posted 6 days ago

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2.0 - 6.0 years

10 - 14 Lacs

Mumbai, Virar

Work from Office

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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