We are actively #hiring! We are looking for candidates with 1 - 5 years of experience in Field Sales or Agency Channel! Job Title- Channel Sales Manager - Agency Motor -Area Job location- Ahmedabad Job Profile - Individual Please apply if interested!

Department - Claims Auto Role & responsibilities Closing Ratio/Minimize cost : Negotiate with dealers ; Avoid cost wastage in workshops; Regular training of claims policies ; Faster settlements Re-open ratio/Segmentation of vehicles: Separating the Claims according to Vehicles and minimizing the expenses Repair claims: Timely follow up with agent; visit the workshop within 48hrs of receiving the claim and follow up within 2days. Maintain the Hygiene/TAT(Total Around Time) : Proper evaluation on customer claims ; Claims should be closed within defined TAT (i.e.; Approval or rejection) Sort out claims related issues according to Regulations. Policy Compliance : Ensure that the claims process adheres to the insurance company's policies and guidelines. Customer Service : Communicate with policyholders, repair shops, and other relevant stakeholders to provide updates, explain assessment findings, and address any queries or concerns. Compliance with Regulations : Ensure compliance with local, state, and national regulations regarding motor vehicle assessments, repairs, and insurance claim processes. Negotiation Skills : Engage in negotiations with repair shops, policyholders, and other involved parties to reach mutually agreeable settlements. Fraud Detection : Detect and report any suspected cases of fraud or misrepresentation during the assessment process and work closely with the investigation team to gather evidence if necessary. Preferred candidate profile - Diploma in Automobile/Mechanical (10+2+3) or BE in Automobile/Mechanical - 2-4 years experince in any of the automobile workshop specially in body shop or in an insurance company in motor claims dept.

We are actively #hiring! We are looking for candidates with 1 - 5 years of experience in Field Sales or Agency Channel! Job Title- Channel Sales Manager - Agency Motor -Area Job location- Surat Job Profile - Individual Please apply if interested!

Role & responsibilities Part of the Underwriter is to assess the proposals of the corporate companies who are selling their products and services on credit. As an Underwriter need to asses buyer sound and how strong insured, how insured is buyer about a product, and maintain past data as well as record of losses, and analyze quality of buyer. Identify the country involved in selling product. Preferred candidate profile Operational transactions BRE Assembling of all the requirements in BRD stage. Declaration management system Having relevant experience in SME underwriting and with a post graduate degree in MBA Perks and benefits Performance based annual performance bonus

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) - for the issuance of policies Underwriter - for analyzing the risk factor Finance Team - Taxations handling Human Resources - to share foresights into the business and build the talent pool accordingly Training Team - for train the employees NSM/RSM/ASM - for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

Position: Senior Manager - Internal Audit Job location: Lower Parel, Mumbai Experience: Chartered Accountant with experience over 1 year exp in internal audit role. Role & responsibilities: 1) Audit Planning: Responsible for planning audits as per plan with the manager and preparing the audit planning documents. Perform Client Opening Meeting and process walkthroughs. Prepare and discuss the Risk Assessment Matrix (RAM). Plan audit testing strategy and estimate the time for completion of the audit. Review IT support needs for the audit. 2) Fieldwork: Ensure that the key controls as documented in the RAM are adequately tested to support the audit conclusions. Validate the audit conclusions with the auditee and ensure factual accuracy. Complete audit documentation. 3) Report Discussion and report writing: Good report writing skills Write the audit issues in report format along with management action plans. Discuss all findings and action plans with the Audit Manager, Process owners and management and ensure factual accuracy of the audit issues. Industry Preference Insurance, BFSI

TATA AIG General Insurance Company Limited is looking for Senior Manager - Trade Credit to join our dynamic team and embark on a rewarding career journey. Develop and implement trade sales strategies to achieve business goals. Build and maintain relationships with key trade partners and distributors. Monitor sales performance and identify growth opportunities. Negotiate contracts and pricing with trade partners. Conduct market research to stay updated with industry trends. Manage a team of trade sales representatives. Provide training and support to the sales team. Prepare sales reports and forecasts for senior management.

TATA AIG General Insurance Company Limited is looking for Senior Manager - Health Claims to join our dynamic team and embark on a rewarding career journey. Oversee the processing and management of health insurance claims. Develop and implement claims processing policies and procedures. Monitor claims performance and ensure compliance with regulations. Collaborate with healthcare providers and clients to resolve claim issues. Provide leadership and support to claims processing teams.

Role: Senior Manager - Customer Service Quality and NPS Job location: Goregaon East Role & responsibilities: Quality Assurance & Compliance- Develop and Implement quality control measures for Customer Service Operations- Voice, Email operations & Grievance units to ensure compliance with documented SOP and insurance regulations and company policies Conduct Audit and evaluations of customer interactions to maintain service excellence. The role requires being part of the Quality function and drive Net Promoter Score across the organization Collaborate with CS teams to enhance training programs and service delivery. Conduct regular feedbacks Monthly actionable insights to Sr Management on continuous improvement of Customer Experience Generate and automate with help of technology Quality metrics and recommend corrective actions The role will report to Associate Vice President Customer Service and will require to manage the day-to-day quality related activities in the team The roles core responsibility involves setting up and managing and being responsible for smooth functioning of the quality for Voice, Email operations & Grievance units of CS along and NPS function across organization The role requires constant support to customer service operations and to drive effective processes with quality standards that are in line with the departments objective of reducing repeats calls / emails / complaints and enhance customer experience Benchmarking Quality and NPS across GI Industry and set up technology enable processes Role involves managing vendors of Customer Service (outsourced Model of operations) with respect to quality Design and manage NPS surveys across different touch points on Customer Lifecycle journey Analyze NPS data to identify trends and actionable insights Monitor industry benchmarks and best practices for NPS improvement-initiate promotion of scores and adoption scores Skills Required Strong analytical skills and attention to detail with problem solving abilities Experience in Quality assurance & Customer Experience management Strong understanding of NPS and CSAT methodology and customer feedback analysis Any Six Sigma qualification or knowledge of DMAIC and KAIZEN would be good to have Proficiency in data visualization and strong presentation skills. Proficient stakeholder management and excellent communication skills is must to have

This role involves conducting product and process training for call center teams and channel partners, including new hire and refresher sessions also collaboration with L&D, PT, UW, and compliance teams to ensure comprehensive training on product updates and processes, while also involving travel as needed across various locations. Role & responsibilities Conducting Product/Process training at call centres/or for the channel throughout the year • Train the Trainer at outsourced call centre These training would be for New Hires/Refresher sessions Will be based out at Thane, Navi-Mumbai, Powai location Need to travel to locations outside Mumbai as & when required Liaise with L&D for training activities to be done for cc team and overall channel as the case may be Liaise with internal PT, UW and compliance team in terms of product understanding, take downloads related new and existing product/process Preferred candidate profile Must have minimum 3 to 5 years to experience in training profile only Graduate in any stream

TATA AIG General Insurance Company Limited is looking for Manager - Legal Claims to join our dynamic team and embark on a rewarding career journey A Legal Manager is responsible for overseeing all legal aspects of a company's operations and ensuring compliance with laws and regulations The role requires strong communication and negotiation skills, as well as a deep understanding of legal principles and practices Draft and solidify agreements, contracts and other legal documents to ensure the companys full legal rights Apply effective risk management techniques and offer proactive advise on possible legal issues Research and evaluate different risk factors regarding business decisions and operations

TATA AIG General Insurance Company Limited is looking for Deputy Manager - Commercial Operations to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

TATA AIG General Insurance Company Limited is looking for Relationship Manager - OEM to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

Interested candidates are requested to share their resume in Pritha.Ghosh@tataaig.com Job Summary: We are seeking a motivated and results-oriented Channel Sales Manager to drive growth in the Agency Motor segment in Kolkata Location. This role focuses on building strong relationships with agency partners, driving motor insurance sales, and ensuring excellent customer service. The ideal candidate will have a deep understanding of the motor insurance market and a proven track record of delivering results through channel management. Key Responsibilities: Channel Management: Develop, manage, and grow a network of agency partners to achieve motor insurance sales targets. Identify potential agency partners and onboard them to strengthen the channel network. Conduct regular engagement activities to maintain strong relationships with existing partners. Sales & Revenue Growth: Drive motor insurance business growth by implementing sales strategies aligned with company goals. Achieve assigned sales targets through effective partner management and direct interventions where needed. Monitor and analyze partner performance to identify areas for improvement and take corrective actions. Partner Training & Support: Provide training and development to agency partners on TATA AIGs motor insurance products, processes, and systems. Support partners in client acquisition, policy issuance, and claim servicing to enhance their productivity. Market Development: Monitor market trends, competitor activities, and customer preferences to identify growth opportunities. Share market insights with senior management to refine product offerings and strategies. Customer Service & Compliance: Ensure timely resolution of partner and customer issues to maintain high levels of satisfaction. Ensure all sales and operational activities comply with regulatory and company guidelines. Qualifications & Skills: Education: Graduate/Postgraduate in Business, Marketing, or a related field. Experience: 1 to 3 years of experience in channel sales, preferably in the general insurance or motor insurance segment. Proven ability to manage and grow agency networks. Skills: Strong communication, negotiation, and relationship-building skills. Excellent problem-solving abilities and a customer-focused mindset. Knowledge of the Pune motor insurance market and agency ecosystem is a strong advantage.

TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) - for the issuance of policies Underwriter - for analyzing the risk factor Finance Team - Taxations handling Human Resources - to share foresights into the business and build the talent pool accordingly Training Team - for train the employees NSM/RSM/ASM - for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) - for the issuance of policies Underwriter - for analyzing the risk factor Finance Team - Taxations handling Human Resources - to share foresights into the business and build the talent pool accordingly Training Team - for train the employees NSM/RSM/ASM - for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) - for the issuance of policies Underwriter - for analyzing the risk factor Finance Team - Taxations handling Human Resources - to share foresights into the business and build the talent pool accordingly Training Team - for train the employees NSM/RSM/ASM - for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene - Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification -Associate level ( Desirable)