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3.0 - 6.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Are you a tech-savvy problem solver who thrives on delivering results and making an impact in the healthcare space? We're looking for Implementation Specialists who bring deep technical know-how and a strong functional understanding of HIS/HMS/RCM systems to lead implementations for top-tier clinics across Saudi Arabia. Join our dynamic, fast-growing team and take full ownership of end-to-end deliveryfrom discovery to go-live and beyond. You'll work with a passionate crew, cutting-edge technologies, and some of the most respected healthcare providers in the region. Key Responsibilities - Own the Implementation Journey: Lead projects from kickoff to go-live, including requirements gathering, solution design, UAT, training, and handover. - Lead with Vision: Manage and mentor a team of Implementation Engineers to ensure on-time, quality-driven project delivery. - Be the Face of the Product: Build strong client relationships across all levelsfrom clinical staff to C-suite executives. - Solution Design & Demos: Conduct engaging demos, gather client-specific scenarios, and craft tailored solutions. - Project Planning & Documentation: Maintain detailed timelines, document functional specs, user guides, and training materials. - Roll Up Your Sleeves: Get hands-on with SQL queries, system configurations, and technical troubleshooting when needed. - Train & Empower Users: Deliver key user training sessions and ensure milestone sign-offs as per the project roadmap. Requirements - 3-10 years of experience in product implementation, technical consulting, or functional consultingpreferably in HIS/HMS/RCM systems. - 1+ year of hands-on implementation experience for healthcare clinics/hospitals in Saudi Arabia. - A strong grasp of hospital operations OPD, IPD, Lab, Pharmacy, Radiology, Insurance, Inventory, Finance, HR, and more. - Strong technical skills in - SQL & database querying, Linux systems (preferred), Application configuration & system setup - Excellent communication and client-facing skills (written & verbal in English) - A passion for working in high-growth environments and the flexibility to travel to Saudi Arabia at short notice (5080% travel). - A positive attitude, fast learning mindset, and genuine love for healthcare technology!
Posted 3 days ago
10.0 - 15.0 years
35 - 40 Lacs
Chennai
Work from Office
Position Purpose This position would be responsible to serve as technical subject matter expert and provide consulting support to architects and engineers on application integration. Also they work with L2 support resources when they need technical help on major issues. Responsibilities Direct Responsibilities Defining technical architecture, process solutions. Providing consultation services for IT risk. Understanding of end to end process of Account/Session/Password management on various platforms such as windows, Unix, database, applications, appliances. Checks to be performed on CPM password failures, plugin Creation/Modification, New Connectors/Dispatchers(Webform/AutoIT/Tool Based) Knowledge on Audit & Monitoring , Backup Restoration User Management, Auto Provisioning/ Deprovisioning Vault and Component Servers Health, Configuration Management, DR Switch/Drill CyberArk Upgrade/Enhancement and Migration Notification Settings, SMTP Management API/Ansible/Automations, Scripts/Jobs/Calls Assisting & Developing the Delivery of complete CyberArk Infrastructure & the corresponding functionalities. Stay Up-to-date with the latest CyberArk features , updates and industry best practices. Document SOP , System configurations and Incident report management. Regular applying of the CyberArk patches as per bulletin. Owning the P1 incidents applying the right RCA approach. Implement Change request with proper ticketing mechanism and stake holder communications. Implement enhancement in monitoring/alerting solutions, develop scripts for house keeping. Contributing Responsibilities Perform trending & root cause analysis of issues Support and management of system outages via the published major incident management process. Analyse automation failures, identify root cause of failure and work internally/with Vendor to fix the issue. Attend Major Incident Management calls related to outages and complex technical issues needing interaction with multiple teams. Attend conference calls opened by applications team for complex technical issues. Understand the urgency, priority and gravity of the situation and accordingly maintain two-way communication. Should be able to take decisions during major incidents, outages on matters related to service degradation and managing communications to impacted stakeholders. Be able to supplement with a rationale for decisions taken. Create and support policies, standards and processes. Technical & Behavioral Competencies a) Should have strong understanding on Plugin and PSM Connector development to manage the password for different applications. b) Integrating various platforms with CyberArk, such as different LDAP providers, Windows Servers, UNIX Servers, Databases and networking Devices; Experience in LDAP directory structures preferably CA Directory c) Experience with Windows/ UNIX platforms in large heterogeneous environment. d) Should also has a strong background in Information Security principles and controls. e) Fluent in English language (verbal, reading and writing) Specific Qualifications (if required) B.E. (Comp/ECE/EEE) / MCA/ MSc IT Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Client focused Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years
Posted 1 week ago
4.0 - 6.0 years
3 - 5 Lacs
Hyderabad
Work from Office
ABOUT THE ROLE Role Description: We are seeking an individual who thrives in ambiguity, capable of driving digital procurement initiatives with precision and purpose. You will support the implementation of strategies, systems, and processes that enable efficient and effective procurement solutions aligned with our ambitious goals. Reporting to the Source-to-Contract (S2C) Technology Enablement Lead, your responsibilities will include supporting the implementation of the Digital Procurement strategy, documenting and translating requirements, driving design changes and system integrations, conducting maintenance and upgrades, and enabling user experience capabilities through innovative tools and applications. Roles & Responsibilities: Support implementation and enablement of the Digital Procurement strategy. Document business and functional requirements and translate them into technical requirements. Support implementation of design changes, system configurations, and integrations. Conduct scheduled maintenance and support periodic upgrades of Procurement applications and systems. Drive and support enablement of user experience capabilities. Implement systems, applications, and tools that activate the user experience strategy and vision. Functional Skills: Must-Have Skills: Proficiency in procurement systems and tools (e.g., SAP Ariba, Coupa, Oracle Procurement Cloud). Experience with system configurations, integrations, and design changes Ability to document and translate business and functional requirements into technical specifications Strong analytical skills to identify opportunities for system improvements and user experience enhancements. Good-to-Have Skills: Proven track record of supporting the implementation of digital strategies and procurement systems. Experience working in Agile methodology. Soft Skills: Strong verbal and written communication skills Ability to work effectively with global, virtual teams Ability to navigate ambiguity High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Basic Qualifications: Bachelors degree and 4-6 years of experience supporting digital transformations.
Posted 1 week ago
3.0 - 7.0 years
2 - 5 Lacs
Coimbatore
Work from Office
About the Role: We are seeking an experienced and highly motivated System Administrator to join our IT team. This individual will be responsible for maintaining, managing, and optimizing our company's systems, data networks, and power infrastructure. The ideal candidate will have strong technical expertise in system administration, network management, and power systems, with a focus on ensuring maximum uptime and operational efficiency. ________________________________________ Key Responsibilities: 1. System Administration: o Install, configure, and maintain servers, operating systems (Linux, Windows, etc.), and software applications. o Perform regular system updates, patches, and backups to ensure systems are secure and reliable. o Monitor system performance, identify bottlenecks, and take corrective actions to maintain optimal performance. o Provide user support and troubleshoot hardware/software issues for end-users. o Manage system security, including firewalls, antivirus programs, and access control. 2. Data Network Management: o Design, configure, and maintain local and wide area networks (LAN/WAN), including routers, switches, firewalls, and VPNs. o Monitor network performance, diagnose issues, and resolve connectivity problems. o Implement and manage network security protocols (e.g., VPNs, firewalls) to protect organizational data and resources. o Oversee network traffic analysis, ensuring effective bandwidth allocation and minimal downtime. o Collaborate with the ISP team to plan and deploy network expansions or upgrades as necessary. 3. Power Infrastructure Management: o Ensure the continuous and stable operation of critical power systems (UPS, generators, and backup power). o Monitor power usage and efficiency, taking steps to optimize power consumption across IT infrastructure. o Work with facilities teams to maintain power systems for data centers and server rooms. o Respond to power-related issues, including outages, surges, and failures, ensuring minimal disruption to operations. 4. Documentation & Reporting: o Maintain accurate documentation of system configurations, network diagrams, backup procedures, and maintenance logs. o Provide regular reports on system performance, network uptime, and power usage to senior management. 5. Disaster Recovery & Backup: o Ensure that disaster recovery plans are up to date and regularly tested. o Implement backup strategies and ensure the integrity of backup systems for all critical data and configurations. 6. Collaboration & Support: o Work closely with other departments, such as Security, IT support, and Facilities, to ensure seamless operations. o Train and guide junior team members in system administration tasks. ________________________________________ Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft, etc.) are a plus. Experience: 3+ years of experience in system administration, network management, or IT infrastructure management. Technical Skills: o Proficiency in Linux/Unix, Windows Server, and cloud environments (AWS, Azure, etc.). o Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.). o Experience with firewalls, load balancers, and network troubleshooting tools. o Familiarity with backup systems, disaster recovery, and virtualization technologies (VMware, Hyper-V, etc.). o Experience managing UPS, power backup systems, and server room facilities. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent written and verbal communication skills. Certifications: Relevant certifications such as CompTIA Network+, CCNA, MCSA, or ITIL are desirable.
Posted 1 month ago
13.0 - 17.0 years
32 - 35 Lacs
Noida, Gurugram
Work from Office
Preferred Certifications: Salesforce Marketing cloud Email Specialist Salesforce Marketing cloud Consultant Salesforce Marketing cloud Administrator Salesforce Marketing Cloud Developer Salesforce Marketing Account Engagement Specialist Key Roles and Responsibilities: At least 5+ years of experience in designing and developing custom solutions in the Salesforce marketing space. Leading a POD of marketing Cloud Developers and deliver as per the project timelines and expectations with high quality Requirements Gathering, Technical Documentation, System Configurations, User Training, Data Analysis & Business process implantation/improvement. Provide solutions and ideas on how the Salesforce modules that are listed above can be leveraged and can be used for the business need. Collaborate with cross-functional teams including IT, Marketing, Data to gather and document requirements for new and existing Salesforce solutions. Create and maintain technical documentation, including functional specifications and system diagrams. Develop a deep understanding of the business processes and marketing strategies to help identify areas where Salesforce solutions can add value. Provide user training and support to ensure end-users can effectively use Salesforce solutions. Train marketing stakeholders on how to use the system and perform tasks such as creating campaigns, managing data, and analyzing results. Provide ongoing support and assistance to marketing stakeholders as they learn and adopt the Salesforce Marketing Cloud Translate business requirements into technical solutions that can be implemented using Consult with the Solution Architect to ensure that the proposed solution aligns with the overall technical architecture and best practices. Collaborate with the Solution Architect to provide technical guidance to stakeholders and ensure that the project meets technical standards and requirements. Participate in meetings and discussions with business partners and marketing teams to provide updates on Salesforce projects and gather feedback. Build strong relationships with business partners and marketing teams to foster collaboration and communication. Provide recommendations to improve existing Salesforce solutions and implement new features and functionalities. Developing and implementing best practices for data management, segmentation, and personalization. Conducting demos, training sessions for the business and other team members to ensure they have the skills and knowledge needed to effectively use Salesforce Marketing Cloud. Collaborating with the Salesforce Implementing group and drive the business & development decisions that are beneficial for Customer in the long run. Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys. Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Competencies: Strong understanding of Salesforce Marketing Cloud and its capabilities. Excellent analytical and problem-solving skills. Ability to work independently and manage multiple priorities. Ability to lead a team of Salesforce developers and manage them effectively Thought leadership and ownership Strong written and verbal communication skills. Attention to detail and accuracy. Strong project management skills. Knowledge of data analysis and reporting tools. Ability to work well in a team environment. Strong customer service orientation. Ability to learn quickly and adapt to changing business needs.
Posted 1 month ago
6 - 10 years
8 - 12 Lacs
Bengaluru
Hybrid
Job Summary Partners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion. Responsibilities Business Requirements Analysis Partners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areas Process Modeling and Design Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques Stakeholder Management Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope Guides business and project delivery stakeholders through IT process and obtains relevant participation Solution Design Responsible for designing and documenting solutions within own track Interacts with other track BSAs Is an expert in the supported functional track Can vet data models, technical designs and drive best practices Documentation Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts Functional Design Develop functional designs for specific functional areas for significant enhancements or projects Owns and evangelizes functional designs across cross-functional groups Ensures that functional designs meet business needs and are in line with the solution design Keeps up to date with industry trends and vendor capabilities to produce robust functional designs Testing & Test Design Owns specific modules in the application and develops test cases based on requirements and technical design Defines test strategy and execution approach to test specific modules of an application Coordinates with stakeholders and obtains relevant signoffs Clarifies defects, triage, and coordinates resolution with engineering teams Project Management Manages enhancement and project releases for specific modules Ensures delivery meets release goals System Configurations Develops mastery in configurations of specific module/modules of an application Brings in best practices by keeping up-to-date with the technology and vendor products Documents configurations for future use and training Day to Day Support (Production Support) Supports first-level resources Triages and troubleshoots issues Works with various functions within GTS to ensure RCA is complete and SLAs are met Training and Change Management Works directly with functional SMEs and management teams to coordinate SME training requirements and execution Communicates status against key support issues Vendor Management Ensures vendor resources have appropriate workspace, system access, and tools Manages/leads individual consulting resources as assigned Understand vendor roadmaps Manages feedback and escalations, negotiation, and contract renewals Conducts limited-scope vendor negotiations Provides status against plans and escalates issues Vendor & Application Technology Evaluation Supports the creation of vendor and application technology evaluation plans and presentations May conduct research, pilot features, and document and prepare recommendations for review Conducts limited-scope vendor negotiations Qualifications Bachelors degree in accounting, Finance, IT, or a related field. Worked on Oracle Cloud applications like Oracle General Ledger, Accounts Payables Accounts Receivables, Purchasing and Project Accounting modules 6 to 10 years of experience working within a large multinational company with a finance and accounting organization. Strong written and oral communication skills Strong problem-solving and decision-making abilities Willingness to travel occasionally if needed Optional Header Preference to Accounting, computer science, or mathematics-related fields of study
Posted 1 month ago
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