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0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796
Posted 2 weeks ago
0.0 - 4.0 years
1 - 3 Lacs
Visakhapatnam, Chennai
Work from Office
Walk in for BPO Email support Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required Visakatapname - Max salary is Rs. 10,500 take home. US Shift timing. Work from Office. Please call Kishore 9962008169 for more info Regards Kishore 9962008169
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Ananya 8884496986 ananya.rivera24@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 5.6LPA Shift Timings: UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Ananya 8884496986 ananya.rivera24@gmail.com (Please send us a message on WhatsApp in case the numbers are busy).
Posted 2 weeks ago
10.0 - 15.0 years
15 - 20 Lacs
Mumbai
Work from Office
Hi We are hiring for the ITES Company for Transformation Project Manager (Contact Center) Role. Overview The Transformation Project Manager leads cross-functional initiatives aimed at driving process improvements and operational efficiency across sourcing, procurement, and supply chain domains. This role involves end-to-end project management. It includes the implementation of Conversational AI, automation, and client-partnered CCaaS or hyperscaler solutions. With transition management experience, the role ensures on-time project execution, proactive risk management, and high client satisfaction. It involves driving cross-functional collaboration, engaging with senior global stakeholders (including CXOs), managing diverse project teams, and delivering committed business outcomes. Key Skills : a) More than 15+ years of overall experience and at least 7 years of managerial experience b) Good to have : Black Belt, Agile, Risk management certifications, IT skills c) Must have lead a team size of 20-30 people d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Mumbai) Type : Job Code # 144 Role objective Strong contact center techno functional resource or transition manager with 15 plus years of experience To program manage Contact center transformation projects with ontime project delivery, proactive risk management, timely communication and high client satisfaction. The scope of contact center transformation projects would involve implementation of Conversational AI and other Automation solutions, supporting and advising on enriching implementation of client partnered CCaaS or Hyperscaler solutions, etc. Will be responsible for delivery of on time committed transformation solutions to the client. Will orchestrate, schedule and facilitate sessions to ensure active collaboration between client and partner organizations for implementation of the committed solutions. Own and ensure delivery of the transformation business case and schedule committed to the clients. Effective project status and stakeholders communications Overseeing and managing the project transformation teams delivery and performance which would include functional and technology experts. Skills and experience requirements Expectations Deep understanding of contact center operations and metrics is preferred. Good interpersonal, presentation, and communication skills. Good PowerPoint skills and project management skills is a must. Should be able to communicate with the CXO level stakeholders. Global client management experience at the senior stakeholder level is a must. Should have handled or managed multiple contact center transformation projects implementation Well versed with project management techniques and reporting PMP or Prince certification preferred. Expertise in Agile methodology would be preferred Lean Six Sigma expertise would be an advantage Contact Center Technology & Know-how of industry renowned cognitive solution platforms is preferred. Should be able to orchestrate recommend technology solutions implementation and work with partners to get the technology solutions delivered. Experience of managing diverse teams with domain and techno functional skills. Experience in governance of solution delivery with various solution teams on quality, timelines, scope, expected outcomes Desired Qualifications And certifications An engineering Graduate and or an MBA PMP or Prince certification Certification across next gen platforms such as Gen AI, Chat bots, AI/ML, Cloud or blockchain, etc. Lean Six Sigma Black belt certification Design Thinking, Safe agile certification, PMP or Prince 2 will be an advantage
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
Hi, We are hiring for the ITES Company for Quality Analyst Role. Overview The Quality Analyst is responsible for auditing and evaluating international voice calls to ensure high service standards and enhance customer satisfaction. The role focuses on monitoring agent performance, conducting quality assessments, and providing constructive feedback to drive continuous improvement. Key responsibilities include using Six Sigma quality tools (like histograms, 80/20 analysis and fishbone diagrams), maintaining metrics such as AHT, CSAT, CHT, NPS, and SCORE, and leading calibration and dip-check sessions. The role also involves analyzing data quality, performing root cause analysis, and collaborating with development teams to enhance system performance. Key Skills: a) Min 5 Years Overall Experience in International BPO b) Min 1 year Experience as a Quality Analyst in International BPO c) Good understanding of 7 Six Sigma tools of quality preparing histograms, 80/20 analysis, fish bone d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Gurgaon) Type : Job Code # 157 OR To Apply, Copy and Paste Link Below https://outpace.in/job/quality-analyst/ Job description: Minimum 3 to 5 years of experience as Quality Analyst in Voice is mandatory. Prior experience of doing quality assessments for international voice work. Good Communication & Presentation Skills - speaking and writing skills. Moderate Excel proficiency. Good understanding of 7 six sigma tools of quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Maintaining the Core team Quality, conducting regular calibration sessions. Doubt clearing sessions dip check. Maintaining the core team AHT, CSAT, CHT, NPS, SCORE. Main responsibility to audit the calls, to improve the quality of the process and provide feedback to the agents in order to enhance more customer experience in service and improve the performance of agents. Motivated achiever who exceeds goals by maintaining quality in work. To check the quality of the end system using software testing tools. Proficient working in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. Participated actively in data quality investigations and analyses, diagnosing root causes of issues and providing actionable recommendations to the development team for resolution. Acquired knowledge of database systems, specifically Snowflake, SAP HANA and concepts related to data warehousing.
Posted 2 weeks ago
8.0 - 12.0 years
12 - 16 Lacs
Nagpur, Chennai
Work from Office
We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and contributing to inventory investment decisions. Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 381 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 382 Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills
Posted 2 weeks ago
1.0 - 5.0 years
3 - 8 Lacs
Kolkata
Work from Office
Hi, We are hiring for ITES Company for Associate/Sr Associate - Quality Analyst/Reporting Role. Overview Quality Analyst / Reporting is a professional responsible for ensuring that products, services, or software meet defined quality standards, regulatory requirements, and customer expectations. Key responsibilities include conducting quality checks, managing the feedback loop, preparing daily/weekly reports, performing cross-calibration with clients, leading team huddles, and handling customer complaints. The role also involves applying Lean & Six Sigma methodologies to improve processes, tracking customer-based quality parameters, and ensuring customer data privacy. A deep understanding of utilities and a focus on overall customer experience are crucial Key Skills: a) Min 1 Year Experience in MIS Reporting b) Any Graduate c) Knowledge of Dashboards To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Kolkata) Type : Job Code # 232 Job description: Any Graduate with 1 year of relevant experience in reporting or MIS role is preferred. Respond to queries, handle level 1 escalations, and provide solutions for closure of open points Timely escalation of issues to the operation manager Preparation of MIS as per customer requirement Ensure the team is compliant with all quality requirements Monitoring daily dashboard and bringing in necessary preventive measures through detailed error analysis Involvement in project management reviews to understand the health of the unit and adopt necessary controls Ensure preparation of training and development plan for all the team members Should perform regular reviews with team members Undertake appraisal activity for associates, and provide necessary feedback and support in terms of career progression Manage absenteeism and attrition in a team effectively Engage and interact with customers to understand requirements and provide solutions
Posted 2 weeks ago
3.0 - 5.0 years
10 - 12 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hi, We are hiring for the ITES Company for the Digital Learning Coach Role. Overview The Digital Learning Coach is responsible for empowering educators and learners through the effective use of digital tools and technologies. The role involves designing and delivering professional development programs, conducting workshops, and providing one-on-one coaching to enhance digital literacy and instructional practices. The coach supports the integration of digital tools into curricula, evaluates the impact on student engagement, and ensures the seamless adoption of educational technologies. This role requires strong communication skills, up-to-date knowledge of digital learning trends, and a collaborative approach to foster innovation and continuous improvement in digital education. Key Skills: a) Minimum 3 years experience as Digital Learning Coach with Strong knowledge of digital learning tools, platforms, and educational technologies b) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 43 Job Description Overall work experience of 3 - 5 years as Digital Learning Coach. Should have provided support, guidance, and training to educators and learners to enhance their digital learning experiences. Should have excellent communication skills. Should have worked closely with various stakeholders to develop and implement effective digital learning strategies and ensured successful adoption of digital tools and platforms. Should have conducted training sessions and workshops for educators on effective use of digital learning tools and platforms. Should have developed and delivered professional development programs to enhance digital literacy and teaching skills. Should have created and maintained training materials, guides, and resources. Should have provided one-on-one coaching and mentoring to educators and learners. Should have offered ongoing support to troubleshoot issues and optimize the use of digital tools. Should have assisted in the integration of digital resources into curricula and lesson plans. Should have collaborated with educators to design and implement digital learning strategies and initiatives. Should have evaluated the effectiveness of digital learning programs and provided feedback for improvement. Should have monitored and assessed the impact of digital learning on student engagement and achievement. Should work closely with IT, administration, and other departments to ensure seamless integration of digital tools. Should participate in regular meetings to discuss progress, challenges, and opportunities. Should stay updated with the latest trends and best practices in digital learning and educational technology. Should Research and recommend new digital tools and resources to enhance learning experiences. Should foster a culture of continuous improvement and innovation in digital learning. Strong knowledge of digital learning tools, platforms, and educational technologies. Proven experience in digital learning, instructional coaching, or related roles.
Posted 2 weeks ago
3.0 - 8.0 years
10 - 12 Lacs
Bangalore Rural, Bengaluru, Mumbai (All Areas)
Work from Office
Hi, We are hiring for the ITES Company for the Optimal Data Analyst Role. Overview The Optimal Data Analyst is responsible for leveraging data to generate actionable insights that support strategic decision-making, particularly in supplier negotiations and cost forecasting. The role involves working with large data sets, using statistical methods, programming tools (e.g., SQL, R, Python), and business intelligence platforms like Tableau to identify patterns, trends, and financial opportunities. This position requires strong analytical thinking, problem-solving abilities, and collaboration across technical, operational, and supply chain teams. The analyst plays a key role in translating complex data into meaningful business insights, aligning analytical efforts with high-level business objectives, and driving value through data-informed negotiation support. Key Skills: a) Bachelor's degree in discipline such as Supply Chain, Economic, Manufacturing, Technology, or Data Analytics b) Minimum 3 years of experience in data analysis with understanding of statistical methods and strong analytical skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 20 b)To Apply for above Job Role ( Mumbai) Type : Job Code # 21 Job Description Bachelor's degree in discipline such as Supply Chain, Economic, Manufacturing, Technology, or Data Analytics to bring diversity and different perspectives Minimum 3 years of experience in data analysis with understanding of statistical methods and strong analytical skills Experience with database management, programming, statistical modelling and/or business intelligence (SQL, R, Python, JMP, Tableau, etc.) Experienced with and proficient in Microsoft Office Suite Lateral and logical thinking. The ability to think creatively and outside the box to solve unique and challenging problems Motivated self-starter Strong problem-solving tendencies Willing and able to push boundaries Goal-oriented, with a focus on utilizing data for insight Able to multi-task, prioritize and project manage independently in an environment with competing priorities Experience working in a technical, operational or manufacturing environment with the ability to translate that knowledge into financial opportunities Diverse functional experience, with a desire to use data in negotiations Excellent communication skills and a proven history of excelling in a collaborative environment as a key team player Working closely with technical teams, and other organizations to understand the product and data Finding and interpreting large data sets to help predict costs Learning and understanding Boeing's data resources and knowing when, how, and which to use and which not to use. Identifying, analyzing, and solve systematic problems, while maintaining focus on the bigger picture Working together with the team to ensure data analysis and developed algorithms can be appropriately applied for negotiation support Ensuring data collected, analyzed and presented result in actionable insights for negotiation support Engaging and participating in negotiation support, to bolster the use of data analytics within supplier negotiations Understanding high-level business objectives and continually align those objectives to meet needs of the business.
Posted 2 weeks ago
2.0 - 5.0 years
7 - 8 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hi, We are hiring for the ITES Company for the US Recruiter Role. Overview The US Recruiter is responsible for managing the end-to-end recruitment life cycle for positions based in the US. This includes sourcing, screening, coordinating interviews, and onboarding candidates while ensuring a seamless experience for stakeholders. The role requires proficiency in using Applicant Tracking Systems (ATS), strong attention to data accuracy, and the ability to work independently. Excellent verbal and written communication skills in English are essential, along with a service-oriented mindset to effectively manage stakeholder expectations. The recruiter must be flexible with night and rotational shifts to align with US time zones. Key Skills : a) Minimum 2 year experience in Bulk Hiring and End to End Recruitment Life Cycle b) Proficient in usage of applicant tracking system (ATS) c) MBA Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 11 Job Description Minimum 2 years of experience in the role will be responsible to manage end to end recruitment life cycle for the US geography. Proficient in usage of applicant tracking system (ATS) with the ability to leverage its full potential. Strong understanding of recruitment processes and how data analytics can be applied to enhance HR functions. Excellent attention to detail with a strong commitment to data integrity and accuracy. Excellent English language skills, both verbal and written. Ability to manage work independently without supervision. A service-oriented mindset, equipped to manage and respond to a stakeholder requirement. Minimum 15 years of regular, full-time education (10th + 12th + 3 years of graduation) Non-technical Graduates in any stream Should be comfortable with night & rotational shifts
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
Chennai
Work from Office
Hi , We are hiring for the ITES Company for Procurement Analyst Role. Overview A Procurement Analyst is a professional who supports an organizations purchasing and supply chain functions by analyzing data, evaluating supplier performance, and helping to improve procurement strategies. Their goal is to ensure that the company gets the best value for its money when buying goods and services. Required Skills : Organizational Experience of 2 years minimum in Supply chain and Procurement operations, Procurement Business Reporting & Analytics Ideally Software Skills in MS Office, Excel, ERP Systems - SAP, E-Matrix Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 154 ***Minimum 2 years experience in Procurement Analyst is mandatory.*** Job Description: Manages portfolio of agreements and new requests, enabling efficient and effective purchase of goods and services (from purchase to pay) with a focus on business value, on-time delivery, and cycle time. Negotiates contract pricing and terms & conditions directly with suppliers while working with internal stakeholders, seeking the lowest total system costs and appropriate mitigation of supply and legal risk. Ensures contract compliance and utilization - monitors supplier performance, troubleshoots issues. Track Purchasing activity and measurements against the project schedule. Identifies business value and other opportunities within the portfolio. Develops and maintains internal and external relationships to meet business line expectations. Provide data sheets, drawings, and specifications to the site and subcontractors in a timely manner to ensure correct support and services are available for installation. Issue equipment to installers complete with installation data sheets, drawings and specifications. Provides fit-for-risk process improvements. Influences development and implements Category strategic and commercial guidance People leadership- May lead and be responsible for direct reports. Leads development, recommendation/presentation, and implementation leadership of category sourcing strategies and ensures alignment, compliance and delivery of business requirements/needs. Collaborates with Supplier Relationship Managers to support their needs from a strategic sourcing perspective. Bachelor's Degree with a minimum one year experience in Purchasing, Accounting, or general Administrative experience. A successful candidate with a minimum of 2 years of Procurement experience. Ideally Software Skills in MS Office, Excel, ERP Systems - SAP, E-Matrix.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 12 Lacs
Nagpur, Chennai
Work from Office
Hi , We are hiring for The Leading ITES Company Team Lead Demand Planning and Forecasting Profile. Overview The Team Lead Demand Planning/Forecasting is responsible for driving accurate demand forecasts and planning strategies aligned with customer guidelines and market trends within the retail industry. The role involves analyzing historical data, building predictive models, and collaborating with category managers to refine forecast accuracy. Key responsibilities include monitoring KPIs, identifying anomalies, and leveraging tools like Power BI, Excel, and JDA to support data-driven decision-making. The role also emphasizes continuous improvement, effective communication, and cross-functional coordination to optimize inventory and supply chain efficiency. Key Skills : Any Graduate Minimum 5 - 8 years of experience in Demand planning, Forecasting is Mandatory. Candidate should be from Retail industry only Knowledge of JDA and Microsoft cloud database systems is beneficial. Proficiency in using forecasting and data analysis tools. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 230 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 231 Job Description: Minimum 5 - 8 years of experience in Demand planning, Forecasting is Mandatory. Create Demand Plan in line with Customer Guidelines & Market Trend Compare and Analyse the Forecasted data with Previous years / quarters to improve the forecast accuracy. Build Predictive model for forecasting. Co-ordinate with Category Managers to improve Forecasting accuracy by providing insights on products & Product category. Monitoring performance using Key Performance Indicators (KPIs). Pay close attention to details to identify exceptions, anomalies, and discrepancies in forecast accuracy reports. Skill Set: Candidate should be from Retail industry only Demand planners should have a solid understanding of the retail industry, including supply chain dynamics, demand forecasting principles, and inventory management concepts. Proficiency in using forecasting and data analysis tools. Familiar with tools like Power BI, Excel, and other software used for forecasting, inventory management, and data analysis. knowledge of JDA and Microsoft cloud database systems is beneficial. Effective communication, share insights, and align strategies for accurate forecasting and inventory management. Open to learning new tools, techniques, and approaches to enhance forecast accuracy and continuously improve inventory decision-making processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236 Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kannada ) Type : Job Code # 66 b) To Apply for above Job Role ( Malayalam ) Type : Job Code # 67 c) To Apply for above Job Role ( Telugu ) Type : Job Code # 68 d) To Apply for above Job Role ( Hindi ) Type : Job Code # 69 Requirement Any Graduates (Full Time) is Mandate Must Read and Speak Kannada Language Sal: 3 LPA 20k in Hand Good Communication 6 Days Work Rotational 1 day off Day Shifts Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred Requirement Any Graduates (Full Time) is Mandate Must Read and Speak Kannada Language Sal: 3 LPA 20k in Hand Good Communication 6 Days Work Rotational 1 day off Day Shifts Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 2 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy).
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Remote
Hi, We are hiring for our MNC Client for Hyderabad location. Only excellent communication is required. Work From Home International Client Sales Chat Support Permanent Role Educational Qualification (Graduate/Undergraduate) is eligible. Pursuing graduation candidates pls do not call. We are looking for passed our candidates only. b) Freshers or Experience (Ratios if any) : Mix of both, Minimum of 6 Months Experience in Customer Service Role. US Shift timing only. 2 days rotational off. Excellent communication required Month CTC : 36342 (34611+1731 (Performance Linked Incentive)) , i.e ~ 4.36 LPA (All Inclusive) 6. Asset : Company shall issue the System (Desktop) to the employees post onboarding} Since any technical issue may require a technician to go to the employees house for repair. 7. Recommended internet speed Minimum 100mbps connection Power backup requirements Mandatory We recommend that we look for candidates from who are residents of HYDERABAD ONLY. Candidates who are serious about work, Pls call the given no. Pls call Kishore 9176149292 for more info Thanks, Kishore 9176149292
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Navi Mumbai
Work from Office
Customer Service Process , Hybrid after Training Cabs , incentives , good working environment . Domestice /international roles , good communication Salary15k to 30k in hand 5 days working , rotational shifts 8851848140 9650621172 9289810827 Required Candidate profile Customer Service Process , Hybrid after Training Grad Fresher and Experienced upto 6 years Salary 20 to 40 k Cabs Work from home after training
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Nivetha 9884676582 for more info Thanks Nivetha 9884676582
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Pune, Chennai
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Sangeeta 9176078282 BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Sangeeta 9176078282 for more info NO PLACEMENT CHARGES Thanks, Sangeeta 9176078282
Posted 2 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy).
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
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