31 Support Analyst Jobs - Page 2

Skills: Field Service Lightning, Salesforce Service Cloud, Provides overall leadership for the project development team. Escalate any technical issues, roadblocks, or project risks to the Technical Lead. Ultimately responsible for overall code quality, code reviews and documentation, deployments. Coding, unit testing, and fixing defects. Troubleshooting coding and code configuration issues Salsforce, Support Analyst

Job Title: Mediation and Interconnect Support Analyst Company Name: Torry Harris Job Description: Torry Harris is seeking a detail-oriented and proactive Mediation and Interconnect Support Analyst to join our dynamic team. In this role, you will be responsible for providing critical support in mediation processes and interconnect configurations to ensure seamless communication across various platforms. Key Responsibilities: - Monitor and analyze mediation processes to ensure accuracy and efficiency. - Provide technical support for mediation and interconnect systems, troubleshooting issues as they arise. - Collaborate with cross-functional teams to implement and optimize mediation solutions. - Conduct regular testing and validation of interconnect configurations to maintain system integrity. - Document processes and procedures to enhance operational efficiency and knowledge sharing. - Assist in training team members and stakeholders on mediation tools and interconnect protocols. Qualifications: - Bachelors degree in Computer Science, Information Technology, or a related field. - Proven experience in mediation and interconnect support within a telecommunications environment. - Strong analytical skills and attention to detail. - Excellent troubleshooting and problem-solving abilities. - Familiarity with mediation tools and interconnect protocols is highly desirable. - Strong communication skills and the ability to work collaboratively in a team environment. Torry Harris offers a competitive salary and benefits package, as well as opportunities for professional development and growth within the organization. If you are passionate about technology and have a strong desire to contribute to innovative solutions, we encourage you to apply. Job Title: Mediation and Interconnect Support Analyst Company Name: Torry Harris Roles and Responsibilities: - Provide technical and operational support for mediation and interconnection processes, ensuring seamless data flow and communication between systems. - Monitor and analyze system performance to identify and resolve issues related to data mediation and interconnectivity in a timely manner. - Collaborate with internal teams and external partners to implement mediation solutions that meet business requirements and enhance system efficiency. - Maintain and update documentation related to mediation processes, interconnect configurations, and troubleshooting procedures. - Conduct testing of mediation solutions to ensure compliance with standards and functionality, identifying potential areas for improvement. - Serve as a point of contact for escalations and technical inquiries from clients and stakeholders regarding mediation and interconnect services. - Participate in the development and implementation of best practices, policies, and procedures to optimize mediation and interconnect operations. - Provide training and support to team members and other stakeholders on mediation tools and technologies. - Stay updated on industry trends and advancements related to mediation and interconnect solutions to drive innovation and efficiency within the organization. - Assist in project management activities related to mediation and interconnect initiatives, ensuring timely delivery and adherence to project timelines.

We provide trusted, objective advice and outstanding execution for companies around the world. If this resonates with your approach, then you ll soon feel welcomed and valued. It is our global approach to clients, transactions and project work, that creates diverse, inclusive teams that support our business and each other. We believe that our employees are critical to our success and are our most valuable asset. We seek individuals who have a winning track record of delivering innovative solutions and being a trusted partner to their clients. We invite you to explore global opportunities with us. Financial Sponsor Support Analyst at BDA Mumbai Financial Sponsor Support Analyst, Mumbai BDA Partners is seeking to recruit a highly motivated Analyst for Financial Sponsors Group based at our Mumbai office. We provide an excellent opportunity to work with high profile clients in cross-border deals involving Asia as well as mid-market Indian transactions across selected sectors focusing on sell-side, buy-side and capital raising. BDA s Financial Sponsors Coverage Group is one of the broadest and deepest in Asia, with seven senior bankers dedicated to the Private Equity community in Asia and 20 coverage bankers covering globally. You will play a critical role in supporting and promoting Financial Sponsor Group (FSG) activities, with a focus on market insights, client engagement, data management, and marketing support for our MUM team. You will collaborate closely with MUM senior bankers and internal teams to deliver high-quality research, analysis, and materials, enhancing our client coverage and relationship management within the private equity clients. Key responsibilities: Maintain and update profiles for portfolio companies and sponsors Coordinate target pipeline decks for sponsor meetings Update the private equity brochure and standardize profiles for pitches Lead planning and execution of PE-related events Manage data sources and systems for tracking opportunities Use advanced tools (e.g., Capital IQ, Salesforce) to monitor trends and client activities Ensure Salesforce dashboards are updated for PE activities Collaborate with IT for live reporting and regular activity tracking Build relationships with stakeholders, ensuring alignment with FSG services Proactively meet coverage KPIs and coordinate coverage meetings Serve as liaison with global FSG and MUM team to support Indian fund coverage Monitor and strategize upcoming target mandates with key partners Private Equity market insight & analysis Conduct research on market trends and produce PE trend reports. Provide insights on buyer behavior, comps, and deal flow for focus funds Qualifications required We are interested in candidates who meet the following criteria. Prior experience in finance or banking is highly desirable. Personal Competencies: Commercial savviness to trace opportunities in client universe Energy and drive to support the further development of the FSG business Highly motivated, enthusiastic and shows initiative Knowledge of relevant financial sponsor product suite is preferred All information received will be kept in strict confidence and used only for employment-related purposes. Unfortunately, given the number of applications we receive, only short-listed candidates will be contacted for an interview

A Day in the Life In our Global HR Digital Enablement Department in Medtronic, we are committed to aligning technology offerings and best practices with business needs. We collaborate with business and technology partners to deliver robust, customer-serving technology-based solutions with a simple, standard, and global focus to drive business results. As a Senior Workday Support Analyst, you will be responsible for ongoing support and maintenance for the functional areas of Workday. You will have a wide breadth of functional knowledge, specific expertise with using and maintaining systems, work with complex problems, issues and processes, and will lead key functional stakeholders through risk and impact analysis of Payroll and Core HCM enhancements and change requests. You will make decisions about system issues relating, but not limited to, business processes and system configuration, ensuring global compliance with business specifications, varied plan provisions, statutory requirements, and up-/down-stream impacts. As a Senior Workday Support Analyst, you will be required to combine Human Resource and specialized system knowledge. You will work with HR Centers of Expertise, vendors and/or IT on activities related to designing, implementing and maintaining core human resource technologies. Responsibilities may include the following and other duties may be assigned. Manage case escalations to the Workday COE. Support the domain lead for various functional areas of Workday who will provide oversight and work direction. Analyze, design, and configure features and functions within Workday for 1-3 functional areas. Configure and implement business process enhancements. Participate in functional and regression testing for enhancements, projects, and upgrades. Work within an agile team to create iterative solutions that meet business needs. Perform fit/gap analysis on processes to drive continuous improvement. Combines Human Resource and specialized system knowledge to recommend, implement, and plan for improvements, enhancements, and new features for systems. Provides analysis and consultation related to programs, policies and practices that obtain, record, and process worker information or HR support related data. Analyzes technology capabilities to produce information used to maximize and sustain workforce productivity and effectively deliver HR support to the global organization. Develops a strong understanding of our HR strategic priorities, the HR technology landscape & IT s priorities. Process day-to-day security assignments, including evaluating the request for alignment with work responsibilities, obtaining approvals, and ensuring proper documentation for audit support. Other responsibilities as identified. Required Knowledge and Experience: Bachelor s degree with 7+ years of Human Capital Management systems to include Workday configuration experience, or advanced degree with a minimum of 5 years Human Capital Management systems to include Workday configuration experience. Minimum 6+ years of experience supporting Workday applications. Expertise in Security, Compensation, Talent & Performance or Recruiting. Excellent communication skills, fluent spoken and written English. Nice to have: Bachelor s degree in Human Resources or Information Systems. Experience working with HR systems and desirably, Workday Pro or Partner certification. Experience implementing Workday. Experience working cross-functionally. Experience working in a virtual team. Demonstrated critical thinking, ability to collaborate, analyze data & systems, generate ideas, and set high standards focusing on the customer while fostering diversity & inclusion in everything that you do. Strong communicator & problem solver with the ability to handle multiple competing priorities. Strong attention to detail and possess a technical aptitude. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

Job Description Job Title Trade Support Analyst Location Pune, India Role Description Asset Transfer and Brokerage Support team is part of Wealth management US Operations, which takes care of asset movement and alternative investments for Private bank and Brokerage clients. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Daily monitoring of incoming FX Trades, Lien Release, Account opening, Miscellaneous wires requests and processing them within cut off time. Onboarding the client assets from counterparties for incoming WM clients in a timely manner while working with front office, custodian and counterparties. Terminating the client accounts upon request from FO and ensuring that cash and securities are transferred within expected time and accurately. Pricing of alternative investment products for private bank and brokerage clients. New client investments in alternatives which will include private equity and Hedge funds closing , capital call and distribution. Your skills and experience Graduate or above Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in night shift is a must. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

What does a great Client Support Analyst do? Key Responsibilities Take ownership of issues and investigate them to resolution. Ensures proper escalation and response to customer issues team both to the customer directly and to other departments within InvestCloud Focus on security practices and data segregation Ensure escalated issues are resolved in a timely and efficient manner Ensure daily scheduled activities are completed on time and with high a degree of accuracy Ability to digest changes and come up with readiness assessment Communicate clear requirements to escalation point when needed. Ensure leverage of knowledge base and formal postmortems to continuously improve the platform Adheres to, follows, recommends, updates and mentors junior staff members on standardized IT processes Qualifications Minimum 1-2 year of experience in Application Support Prior experience supporting a cloud-based platform is a huge plus Strong customer service focus Excellent verbal and written skills required Excellent time management and organization skills Must be able to work in a fast-paced environment and manage priorities Analytical skills with a dedicated eye to detail, thoroughness and follow up Work Conditions Office hours but depending on client requirements out of hours could be required / On-call availability Working with team members around the country using video conferencing