Subject Matter Expert Fresher

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Subject Matter Expert (Travel) at BookMyTourNow, you will be a crucial asset to the sales team and various departments, providing extensive knowledge and expertise on specific travel destinations, products, and services. Your role will involve maintaining expert-level understanding of designated travel locations, including attractions, accommodations, transportation, local customs, visa requirements, and other relevant details. This may encompass a particular region, type of travel (e.g., adventure, luxury, family), or travel product (e.g., cruises, tours). Your responsibilities will include developing and conducting training programs, workshops, and presentations for sales teams and other staff members on assigned destinations, products, and travel-related subjects. You will create informative and engaging content for internal and external use, such as destination guides, blog posts, FAQs, and marketing materials. Collaborating with product development teams, you will identify new travel opportunities, enhance existing travel packages, and offer feedback on product offerings based on market trends and customer preferences. In this role, you will provide expert advice and assistance to the sales team in handling complex customer inquiries, crafting customized travel itineraries, and supporting high-value sales. Additionally, you will conduct market research to stay informed about travel trends, competitor activities, and emerging destinations. Building and nurturing relationships with key travel suppliers, airlines, hotels, and industry partners will be an essential part of your responsibilities. To qualify for this position, a Bachelor's degree in Tourism, Hospitality, or a related field is preferred. You should possess extensive experience in the travel industry, focusing on a specific region, type of travel, or product. Your deep and demonstrable knowledge of assigned travel destinations, along with excellent communication, presentation, and training skills, will be critical. Strong research and analytical capabilities, the ability to engage and motivate learners, and a passion for travel and customer service are also essential qualifications. BookMyTourNow offers a competitive salary and provides significant opportunities for professional growth within the organization. Join us in our dynamic and rapidly growing travel agency, dedicated to crafting personalized and unforgettable travel experiences while ensuring exceptional customer service.,

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