Posted:1 week ago|
Platform:
On-site
Full Time
Designation: Student Support Executive
NOTE - Must be UPSC aspirant
Working Days - 6days
Working Hours - 9 hours
Experience : 1 - 3 Years
KRA in order of importance:
1. Resolving student's issues through email and over the phone.
2. Keeping online records and maintaining the data of students' requests
3. Handling concerns related to batch shift, mode shift, batch transfer, course transfer, refund, online access, contact details update, session transfer cases, and center change.
4. Coordinating with different teams and centers to resolve student concerns
5. Issuing permission cards to students
6. Sending login credentials or group link to all newly enrolled students on a daily basis
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Work Location: In person
NEXT IAS PVT LTD
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