Student Counselor

Job Title: Student Counselor
Location: Coimbatore
Job Type: Full-time | Work from Office
Experience: 1–3 years

Job Summary:

We are seeking a compassionate and proactive Student Counselor to support and guide UPSC aspirants throughout their preparation journey. The ideal candidate will be approachable, empathetic, and highly motivated to help students navigate the academic and emotional challenges of competitive exam preparation.

Key Responsibilities:

• Serve as the first point of contact for student inquiries and concerns.
• Provide detailed guidance on course offerings, study plans, faculty, schedules, and institute policies.
• Counsel students on academic and personal challenges, offering motivation and emotional support.
• Maintain regular follow-ups with prospective and enrolled students to ensure engagement and satisfaction.
• Collaborate with faculty and administrative teams to coordinate student-related activities and feedback.
• Maintain accurate records of counseling sessions, follow-ups, and student feedback.
• Assist the admissions team by handling walk-ins, inquiries, and supporting in course enrollment conversions.
• Organize and conduct motivational sessions or check-ins to maintain student morale.

Requirements:

• Bachelor’s degree in any discipline (Psychology, Education, or related fields preferred).
• Excellent verbal and written communication skills in English and the local language.
• Strong interpersonal and empathetic skills, with a genuine interest in student success.
• Basic proficiency in Microsoft Office (Excel), email handling, and CRM tools.
• Ability to manage stress, multitask, and maintain professionalism in a student-facing role

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• lead conversion: 1 year (Required)

Work Location: In person