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0.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts : Flexibility to work different shifts as per business needs. Rotational Week Offs : Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team! Industry: Media agency/IT-Software / Software Services Compensation: Fixed Salary + Allowances
Posted 1 day ago
1.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Experience in non voice process is a must. Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts : Flexibility to work different shifts as per business needs. Rotational Week Offs : Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team!
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts : Flexibility to work different shifts as per business needs. Rotational Week Offs : Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team!
Posted 4 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts : Flexibility to work different shifts as per business needs. Rotational Week Offs : Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team! Industry: Media agency/IT-Software / Software Services Compensation: Fixed Salary + Allowances
Posted 4 weeks ago
6.0 - 11.0 years
7 - 12 Lacs
Hyderabad
Work from Office
We are looking for an experienced and performance-driven ASM to lead sales execution in the assigned territory. You will be responsible for overseeing the entire channel sales process from super stockist, distributor appointment, to retail sales. Food allowance Travel allowance
Posted 1 month ago
3.0 - 8.0 years
3 - 5 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Roles We are looking for a dynamic and driven Sales Officer to expand our footprint in assigned territories. The role requires building and managing a strong distributor network, onboarding and training retail sales representatives, and driving primary and secondary sales. Key Responsibilities: Distributor Appointment & Management: Identify, evaluate, and appoint new distributors in the assigned territory to ensure product availability and efficient coverage. Retail Expansion: Drive retail penetration by appointing and training sales representatives (DSRs/PSRs) and supporting them in meeting daily/weekly sales targets. Sales Execution: Achieve monthly sales targets through a combination of primary sales (to distributors) and secondary sales (via retail outlets). Market Coverage: Plan and execute beat plans to ensure regular market visits and coverage of retail points across the territory. Relationship Management: Maintain strong relationships with channel partners and retailers, addressing their concerns and ensuring timely product supply. Reporting & MIS: Provide timely updates on distributor performance, market trends, competitor activity, and daily sales data. Preferred candidate profile Minimum 3 years of sales experience in FMCG, beverages, or similar industry Proven experience in appointing distributors and managing retail sales Strong interpersonal, negotiation, and problem-solving skills Ability to work independently and in target-driven environments Graduation in any stream (MBA is a plus but not mandatory) Willingness to travel extensively within the assigned territory What We Offer: Competitive salary and incentives Career growth opportunities in a rapidly scaling startup Performance-based recognition and rewards An entrepreneurial, ownership-driven work culture
Posted 1 month ago
- 3 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Respond to customer queries in a timely and accurate way, via email or chat. Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Share feature requests and effective workarounds with team members Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product. Assist in training junior Customer Support Representatives Preferred candidate profile Qualifications And Experience: Graduates or Undergraduates Typing speed of 30 to 40 wpm Minimum 1-3 years of relevant experience of Customer Support Should have excellent command on English Strong interpersonal, problem-solving skills and verbal and written communication skills • Basic computer knowledge and technical skills
Posted 1 month ago
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