Strategic Planning & Operations Senior Manager

Job Description

What you will do In this vital role you will be responsible for Increasing demand for observational research (now commonly referred to as real-world evidence [RWE])) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a products lifecycle. CfOR scientists partner with internal collaborators and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines. This role is focused on project management and operations support of the Asia-Pacific region and CfOR-wide initiatives. Key responsibilities for this role fall within the following areas: Develop strong collaborative relationships with internal partners to support and proactively respond to business needs including cross-functional project management and operational support. Direct management and staff development of a team of operations professionals focused on business processes including metrics and reporting, contracting and budgets, project management, regulatory document management and information resources Develop detailed project plans, facilitating team meetings, encouraging collaboration, and ensuring adherence to workflow processes. Track the progress of project(s), including achievements, action items and partner concern and resolution of issues. Capture lessons-learned and find innovative solutions to improve processes and enhance efficiencies. Advance the use of productivity tools in the organization, such as Teams, Copilot, Smartsheet and Miro Serve in multiple capacities Support the Operations Head, lead special projects, conduct required analyses and create deliverables as needed. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Minimum 5+ years of experience in a leadership, supervisory, or people management role. Masters degree and 8 to 10 years of research and program management experience OR Bachelors degree and 10 to 14 years of research and program management experience ce OR Diploma and 14 to 18 years of research and program management experience Preferred Qualifications: A minimum of 10 years of project management experience, preferably at least 5 within the pharmaceutical/biotech industry. Demonstrated self-starter, ability to work under limited supervision and coordinate multiple projects in a detail oriented and regulated environment Strong ability to motivate, coach, and develop employees, fostering a high-performance culture. Ability to align team goals with organizational strategy and drive continuous improvement. Excellent written, analytical and oral communication skills. Able to clearly and effectively present information Experience with critically evaluating process and establishing innovative and creative solutions Understanding of drug commercialization & business practices Experience facilitating discussions and promoting collaboration across multiple parties High proficiency with Microsoft Office suite, Miro and Smartsheet Review and proofreading experience of scientific/technical documentation