Store Manager

• Greet customers warmly and offer assistance in a friendly, professional manner.
• Demonstrate product features, benefits, and customization options.
• Upsell and cross-sell relevant products to increase sales and revenue.
• Assist customers in completing sales transactions, including payments, returns, and exchanges.
• Maintain in-depth knowledge of Wooden Street's product offerings, including furniture, home décor, and customization options.
• Stay updated on new arrivals, promotions, and seasonal offers to inform customers and drive sales.
• Ensure the store is clean, well-organized, and visually appealing.
• Help arrange products in an aesthetically pleasing manner to attract customers.
• Ensure all product displays are up-to-date and reflect the brand’s image.
• Build strong relationships with customers by providing excellent service, addressing inquiries, and resolving complaints effectively.
• Follow up with customers after purchase to ensure satisfaction and encourage repeat business.
• Gather feedback from customers to improve store operations and customer service.
• Meet or exceed individual sales targets as set by the store manager.
• Monitor and report daily sales and activities to the manager.
• Work as part of a team to maintain high customer service standards.
• Collaborate with colleagues and management to ensure smooth store operations.
• Assist with stock replenishment, inventory management, and maintaining the store's visual standards.
• Handle cash and payment transactions accurately and responsibly.

Job Type: Full-time

Benefits:

• Flexible schedule
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person