56 Stm Jobs - Page 2

Times Global Broadcasting Company Ltd. is looking for STM to join our dynamic team and embark on a rewarding career journey Manages scientific, technical, and medical content Edits and oversees publication quality Coordinates with authors, editors, and reviewers Ensures compliance with journal standards

Required Skills: Strong experience in Embedded C/C++ for STM32 (preferably ARM Cortex-M) Experience with Proficient in STM32CubeMX, HAL/LL, and debugging via ST-Link/OpenOCD Experience with Good knowledge of CAN bus (frame structure, addressing, filtering) Experience with motor drivers (stepper, BLDC) and control algorithms Familiarity with PCB design and hardware debugging (oscilloscopes, logic analyzers) Basic Python scripting for testing or toolchain integration Understanding of EMI/ESD compliance in embedded products Comfortable using version control (Git) Experience with automated testing of embedded systems Experience with Azure DevOps or CI/CD pipelines for firmware Experience with RTOS (FreeRTOS or similar) Experience with Low-power design for battery-operated devices Exposure to Stable Diffusion or ML

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Greetings, We are hiring for SAP ABAP consultant in Pune. Job Responsibilities : 2+ years of exp in SAP as a basis consultant. Worked on HANA DB Knowledge on Installation of HANA studio and adding Systems in Hana studio. Scheduling the backups through the cockpit. Performed pre and post activities. Monitoring production systems and performing a health Check of SAP systems. Daily monitoring of Prod systems from SAP & OS level Client administration, Creation of clients. Performing the Client copies (Local, Remote and Client export and import) Knowledge on Configuration sap transport management system STMS. Performing the Kernel Upgrade. Compensation : Upto 8 LPA + allowances + Benefit Shift : 24*7 Working Days : 5 days working with 2 days rotational off Job location : Pune THANKS & REGARDS Prajit Grover H.R. TEAM KVC CONSULTANT LTD. NO PLACEMENT CHARGES

Acceptance Coordinator Do you enjoy working on publishing? And are you eager to work as a support coordinator? About our Team At STM Journals, we collaborate with researchers to facilitate the publication of their impactful scientific discoveries, with a focus on rigorous peer review, ethics, and reproducibility. In support of our portfolio of 2700+ hybrid and open access scientific journals, you will actively contribute to advancing science, improving health outcomes, and fostering equitable participation in publishing. About the Role This role ensures a seamless publication process by coordinating with authors, editors, and suppliers. Thus ensuring compliance with publication standards, and overseeing manuscript acceptance. Responsibilities Managing journal correspondence, providing exceptional customer support to authors, editors, staff, and suppliers. Performing detailed technical checks on accepted manuscripts to ensure compliance with publication guidelines. Monitoring the pre-acceptance and acceptance process with a goal of obtaining complete and timely final publication materials. Guiding manuscripts through an online manuscript submission system and communicating final editorial decisions. Developing operations expertise, working with others to continuously impact the quality, timeliness, and effectiveness of the team. Requirements Be exceptional English language proficiency, both written and verbal, with the ability to articulate technical concepts and details clearly and effectively to a diverse audience Have meticulous attention to detail and organizational skills Demonstrate hospitality in all customer interactions and communications Be a collaborative team player with a willingness to deliver successful solutions to interesting problems Be able and willing to work in a shift schedule from 2PM to 11PM, aligning with the operational needs and collaboration with global teams.

About our Team At STM Journals, we collaborate with researchers to facilitate the publication of their impactful scientific discoveries, with a focus on rigorous peer review, ethics, and reproducibility. In support of our portfolio of 2700+ hybrid and open access scientific journals, you will actively contribute to advancing science, improving health outcomes, and fostering equitable participation in publishing. About the Role As a Peer Review Coordinator , you will manage reviewer identification and collaborate with editorial partners to ensure efficient, high-quality peer review processes. You will also be the main point of contact for all review-related matters, supporting editors and reviewers to maintain Cell Press s scientific rigor and quality. Responsibilities Use Scopus and other systems to identify appropriate scientific experts as peer reviewers depending on the manuscripts subject and focus. Develop a deep understanding of journal policies and procedures and apply them effectively. Provide exceptional customer service to reviewers, authors, and editors. Develop and manage written resources related to peer review processes Identify and implement peer review workflow optimizations and process improvements Generate review status reports and journal data to support editorial decision-making Requirements Have Master s degree level scientific background with understanding of research methodologies and academic publishing Proficiency with relevant software and technologies (Editorial Manager, Microsoft Office, Scopus) Have attention to detail and organizational skills. Demonstrate hospitality in all customer interactions and communications. Be interested in learning and developing deep understanding of technical publishing processes and policies. Be a collaborative team player with a willingness to deliver successful solutions to interesting problems. Be passionate about delivering great service to stakeholders and clients as part of a collaborative team. Able to work a 2 PM - 11 PM IST shift.

Responsibilities: Develop and Maintain Firmware: Create and sustain firmware for embedded systems, ensuring optimal performance and reliability. Programming and Debugging: Write and debug code in C/C++ for microcontrollers, with a focus on ARM Cortex M0/M3/M4 family, NodeMCU, and ESP32. Driver and BSP Design: Design and implement low-level drivers and board-specific packages to facilitate hardware interaction. Communication Protocols: Work with communication protocols such as TCP/IP, HTTP, MQTT, and Modbus to ensure seamless data transmission. IoT Platform Development: Develop applications for IoT platforms, including ZigBee, Bluetooth Low Energy (BLE), and Wi-Fi. Hardware Integration: Integrate firmware with hardware using debug tools and in-circuit emulators to ensure cohesive operation. Hardware Bring-Up: Perform hardware bring-up and troubleshoot hardware-software integration issues effectively. RTOS Utilization: Utilize Real-Time Operating Systems (RTOS) in embedded firmware development to enhance system responsiveness and multitasking. FOTA Implementation: Implement Firmware Over-The-Air (FOTA) updates to facilitate remote firmware upgrades. Peripheral Interface: Interface with various peripherals such as SPI, UART, I2C, I2S, USB, DMA, ADC, DAC, timers, EEPROM, flash memory, SD cards, and Ethernet. Sensor Integration: Work with a variety of sensors, including flow, temperature, pressure, accelerometer, gyro, compass, and light sensors, ensuring accurate data collection and processing. Testing and Debugging: Use test equipment such as oscilloscopes and logic analyzers for comprehensive debugging and testing of firmware and hardware components. Skills / Experience: Excellent programming and debugging skills in C/C++. Hands-on experience with the Arduino platform. Conversant with protocols like TCP/IP, HTTP, MQTT, Modbus. Preferred experience with ZigBee, Bluetooth Low Energy (BLE), Wi-Fi, and IoT platforms. Working knowledge of RTOS and FOTA. Strong experience with low-level drivers and board-specific package development. Excellent hands-on experience with microcontrollers (8/16/32 bit) in the ARM Cortex M0/M3/M4 family, NodeMCU, and ESP32. Good understanding of interfaces like SPI, UART, I2C, I2S, USB, and peripherals such as DMA, ADCs, DAC, timers, EEPROM, flash memory, SD cards, and Ethernet. Experience with hardware bring-up and integration of software and hardware using debug tools/in-circuit emulators. Knowledge of various sensors (flow, temperature, pressure, accelerometer, gyro, compass, light, etc.). Familiarity with using test equipment (e.g., oscilloscope, logic analyzer).

Proactive embedded position for Eaton Pune Experience : 7-9 years Proficient in embedded C, C++ programming, Oops Concepts, Python, data structures Good knowledge on any RTOS preferably Zephyr / FreeRTOS Demonstrated good knowledge of Embedded Firmware development with 16 Bit / 32 Bit Microcontrollers (STM32, ESP32) Hands on experience in low level embedded software design and development including board bring-up, testing and debugging Experience on communication interfaces as I2C, SPI, RS232/485, USB Understanding of any Industrial protocols like Ethernet, Modbus, REST is preferable Hands-on experience on CAN protocol is preferable Good hands on experience in MQTT, HTTP, BLE, Wi-Fi and Webserver Good knowledge of GitHub, JIRA and Agile/SAFe methodologies

Job_Description":" Title : Embedded Firmware Developer Experience : 6 years Location: Pune Type : Full Time Experience in any industrial communication protocol development 2. Experience in C++, Free RTOS, STM controllers 3. knowledge about JIRA, Agile, Confluence 4. Experience in Motors, VFD\u2019s, Relays will be advantage ","

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. About ExcelHer program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry where we need more women power? We are pleased to launch the ExcelHer program - the career returnship program at Volvo Group in India. The program is for women who have been on a career break for a year or more. This is our step towards empowering women to relaunch their professional journey after their absence from the workplace due to personal commitments. Exciting work assignments have been identified which you can refer in the list below. The assignments are for a tenure of 9 months. The participant of this program would have access to professional development programs, mentoring assistance by a business leader, apart from the experience of working with people from different functions/technologies/culture. Go ahead and apply if you find the opportunities in line with your experience and career interest.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. About ExcelHer program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry where we need more women power? We are pleased to launch the ExcelHer program - the career returnship program at Volvo Group in India. The program is for women who have been on a career break for a year or more. This is our step towards empowering women to relaunch their professional journey after their absence from the workplace due to personal commitments. Exciting work assignments have been identified which you can refer in the list below. The assignments are for a tenure of 9 months. The participant of this program would have access to professional development programs, mentoring assistance by a business leader, apart from the experience of working with people from different functions/technologies/culture. Go ahead and apply if you find the opportunities in line with your experience and career interest.

Responsibilities: * Design, develop, test & maintain embedded systems using Embedded C, STM & ESP microcontrollers. * work with teams on PCB design, soldering & RTOS implementation. * Help Decide Components/Parts for System Design

Greetings!! We are hiring for SAP ABAP consultant in Pune & Bangalore . Job Responsibilities : 2+ years of exp in SAP as a basis consultant. Worked on HANA DB Knowledge on Installation of HANA studio and adding Systems in Hana studio. Scheduling the backups through the cockpit. Performed pre and post activities. Monitoring production systems and performing a health Check of SAP systems. Daily monitoring of Prod systems from SAP & OS level Client administration, Creation of clients. Performing the Client copies (Local, Remote and Client export and import) Knowledge on Configuration sap transport management system STMS. Performing the Kernel Upgrade. Compensation : Upto 7.5 LPA + allowances + Benefit Shift : 24*7 Working Days : 5 days working with 2 days rotational off Job location : Hyderabad/Bengaluru THANKS & REGARDS HR TEAM KVC CONSULTANT LTD. NO PLACEMENT CHARGES

Greetings, We are hiring for SAP BASIS Consultant in Bengaluru and Hyderabad AND Pune Job Responsibilities : 2+ years of exp in SAP as a basis consultant. Worked on HANA DB Knowledge on Installation of HANA studio and adding Systems in Hana studio. Scheduling the backups through the cockpit. Performed pre and post activities. Monitoring production systems and performing a health Check of SAP systems. Daily monitoring of Prod systems from SAP & OS level Client administration, Creation of clients. Performing the Client copies (Local, Remote and Client export and import) Knowledge on Configuration sap transport management system STMS. Performing the Kernel Upgrade. Compensation : Upto 8LPA + allowances + Benefit Shift : 24*7 Working Days : 5 days working with 2 days rotational off Job location : Hyderabad/Bengaluru/pune THANKS & REGARDS Prajit Grover H.R. TEAM KVC CONSULTANT LTD. NO PLACEMENT CHARGES

Greetings, We are hiring for SAP ABAP consultant in Hyderabad/Bengaluru Job Responsibilities : 2+ years of exp in SAP as a basis consultant. Worked on HANA DB Knowledge on Installation of HANA studio and adding Systems in Hana studio. Scheduling the backups through the cockpit. Performed pre and post activities. Monitoring production systems and performing a health Check of SAP systems. Daily monitoring of Prod systems from SAP & OS level Client administration, Creation of clients. Performing the Client copies (Local, Remote and Client export and import) Knowledge on Configuration sap transport management system STMS. Performing the Kernel Upgrade. Compensation : Upto 8 LPA + allowances + Benefit Shift : 24*7 Working Days : 5 days working with 2 days rotational off Job location : Pune THANKS & REGARDS Prajit Grover H.R. TEAM KVC CONSULTANT LTD. NO PLACEMENT CHARGES

THE ROLE : The SFH (Sensor Fusion Hub) team is responsible for development and delivery of firmware and driver for all the 2-in-1 AMD laptops out there in the market. As a software engineer in this team, you will work on hardware and software. We are a vertically integrated team spanning from firmware development right up to application layer. As a part of this world class team, you will get an exposure to the fascinating world of sensors and algorithms driving it. In this role, you will be actively participating in research, concept development and design ideation to create world class software and firmware. THE PERSON : We are looking for versatile and enthusiastic engineers who are willing to take on new challenges and find innovative ways to solve the problem. You will be working with a group of engineers to design and develop algorithms for different motion sensors and feature development. We are looking for someone with a strong programming skill in C and C++ with exposure to X86 as well as ARM and/or RISC architecture. An ideal candidate should have hands on experience working with different sensors and interfacing them using different communication protocols such as I2C, SPI, UART. Knowledge of device driver development with windows and/or Linux is an added advantage KEY RESPONSIBILITIES : - Candidate's primary responsibility is to develop motion sensor algorithms and FW feature development. - Design, development, integration, and testing of Sensor Fusion solution - Includes cross cultural communication with vendor and customer. PREFERRED EXPERIENCE : - R & D Industry experience with minimum of 4-12 years hands on with motion Sensor algorithms and feature development. Solution must have reached production. - Sensors : Must have worked on motion sensors algorithms like Accel, Gyro, Magnetometer. - Must have experience on sensor static calibration. - Experience with STM, Bosch sensor will be an added advantage. - Language : A very good understanding of C, CPP. - OS knowledge : Windows or Linux. RTOS experience will be a value addition. - Controller : ARM Cortex M4 or any other controller. - Good to have working experience with STM development kit. Keywords: C,CPP,Linux,RTOS,STM development,C++,Firmware Development*

As an Embedded Engineer, you will play a crucial role in the design, development, and testing of embedded systems. You will work closely with cross-functional teams to define system requirements, design robust embedded software, and integrate software components into hardware platforms. Your expertise will be instrumental in ensuring the functionality, performance, and reliability of our embedded systems across various projects. Key Responsibilities :- Collaborate with hardware and software engineers to define system architecture and design specifications. Develop embedded software solutions in C/C++ for real-time operating systems (RTOS) or bare-metal environments. Implement device drivers and integrate peripheral components such as sensors, actuators, and communication interfaces ( UART, SPI, I2C, Ethernet, etc. ). Perform debugging, testing, and troubleshooting of embedded systems to identify issues, Optimize code and system performance for efficiency and reliability Requirements:- Bachelor degree in Electrical Engineering is preferred but not essential Proven experience in embedded systems development, including designing, implementing, and debugging embedded software. Proficiency in programming language such as C and C++ for embedded applications. Solid understanding of microcontroller/microprocessor architectures and embedded design principles. Strong problem-solving skills and the ability to work effectively in a team environment. Excellent written and verbal communication skills. Job Details: Work Location : Work from office Job Type: Permanent, Full time Experienced : 2-7 yrs Shift: Monday to Friday Working Hours: 9 am 6 pm Pay : 6 -12 Lacs Per annum Benefits : PF, Health insurance How to Apply: Please send your resume to hr@wbe.in

Job Summary: We are looking for a passionate and enthusiastic Embedded Firmware Engineer (Fresher) to join our engineering team. This role is ideal for recent graduates who have a strong foundation in electronics and programming, and a desire to work on real-world embedded systems. Qualifications: BE/BTech in Electronics and Communication Engineering or Computer Science (2024 or 2025 pass-outs preferred). Strong academic understanding of Electronics , Digital Systems , and Embedded Systems . Good knowledge of C programming . Familiarity with microcontrollers , microprocessors , and basic embedded system concepts. Key Responsibilities: Assist in designing and developing firmware for embedded systems. Write clean and efficient embedded C code under the guidance of senior engineers. Support in debugging and testing of hardware and firmware. Work with development boards, sensors, and peripherals to implement proof-of-concept solutions. Document code and prepare test reports as needed. Learn and adapt quickly to new technologies and tools. Preferred Skills (Not Mandatory but a Plus): Exposure to development tools like Keil, STM32CubeIDE, MPLAB, etc. Familiarity with communication protocols (UART, SPI, I2C). Basic understanding of RTOS concepts or hands-on project work using FreeRTOS. Participation in relevant academic projects, internships, or hackathons.

Overview The Production Specialist I position is responsible for overseeing the entire production process for an assigned list of STM journals, which includes copyediting and composition through print and online deliverables, with a prominent focus on the quality of the content. The role serves as a point of contact for internal and external customers as well as prepress vendors. The Production Specialist I is responsible for oversight and adherence to the established schedule from submission to production through print and online distribution. Responsibilities also include quality checking at various points in the process, monitoring page budgets and other metrics, and working collaboratively with and providing feedback and direction to vendors. This position works closely with societies, editors, internal staff, and vendors to guarantee timely completion of projects Essential Duties and responsibilities Manages and coordinates the preparation and tracking of all journal content for successful and timely distribution to print and online publication. Responsible for the quality of all content deliverables, including online platform(s). Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms. Manage vendors work with focus on strict adherence to quality and schedule, escalating concerns as necessary with management. Assist others with training Q&A and provide sample training materials as needed. Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors. Manage prepress vendor s performance; evaluate work done by vendor, including documenting errors and providing feedback; participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors and performance issues to keep production process moving. Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed. Responsible for tracking receipt of and managing processing and quality of ads. Manage advertising placement instructions. Update high-level production reports and systems with status information. Identify cost-savings initiatives when possible. Job Qualifications Education: Bachelor s degree in liberal arts , Communication, English or a related discipline, or equivalent experience required. Experience: 5 years previous experience in the STM publishing experience preferred Should have experience in leading a team of 5 to 8 members 1+ year copyediting scientific or health sciences journals or books preferred Experience working within digital content delivery/content management platforms Strong organizational, communication, and follow-up skills Ability to prepare and conduct customer-facing business meetings with remote participants MS Office Suite, Adobe, and XML

Job description Excellent C Programming skills with Linux Operating System. 7+ years strong experience in embedded security. Knowledge on Python and shell scripting Hands on with STM32 platforms with good knowledge on ARM Cortex architecture Experience using the STMCubeIDE, IAR Workbench and Kiel with good debuggingskills Experience in Embedded Security framework like SecureBoot, Secure firmware update, STM32_Secure_Engine, mbedTLS, mbedcrypto, Trusted Firmware, STM32_Key_Management_Services and FreeRTOS etc. Good understanding of HAL and low-layer drivers Good Communication and learning attitude.

Job Requirements: Overall 4+ years of experience in design and development of embedded systems Experience and hands-on coding experience in C++ & C. Experience in handling projects with 16/32 bit microcontrollers from any one or more makes such as Renesas, TI, ARM. Experience in communication protocols such as I2C, SPI, RS232, RS485, USB, Ethernet. Experience in communication technologies such as LTE, 2G/3G and RF-Mesh is a big plus Experience in working with RTOS, preferably threadX. Knowledge of any Configuration Management System such as TFS and Requirement Management tools would be an added advantage. Hands-on experience in various phases of the firmware development lifecycle preferably on energy devices including troubleshooting/debugging with tools like oscilloscope, Logic Analyzer. Developing technical specifications, Proof Of Concepts, evaluating prototypes and making recommendations, defining program scope, driving design / engineering reviews are part of the job responsibility. Good to have Experience in developing embedded software for Smart Energy products. Experience in Agile Process, TFS, Azure DevOps is a big plus Professional Experience (years) : 4 to 10 yrs

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: TIS Service Desk. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.