Can send in application to apeksha.patil@kyndryl.com
Interested candidate please apply on the following link:
https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/SSO-Lead_R-26698-1
Work location will be Bangalore Airport
Job Title:
Location:
Reports To:
Job Summary:
This role leads a team of backup administrators/engineers, ensuring the availability, integrity, and recoverability of critical data across diverse environments.
drive automation, optimize processes, ensure compliance
Key Responsibilities:
Strategic Leadership & Architecture:
- Develop and execute the long-term strategy for enterprise backup and data protection, leveraging IBM Spectrum Protect/TSM and related technologies.
- Design, architect, and implement robust, scalable, and cost-effective backup and recovery solutions that align with business requirements and industry best practices.
- Evaluate new backup technologies and solutions, providing recommendations for adoption and integration.
- Contribute to the overall IT infrastructure strategy, ensuring backup solutions integrate seamlessly with other systems.
Team Leadership & Management:
- Lead, mentor, and develop a team of backup administrators/engineers, fostering a culture of continuous improvement and technical excellence.
- Assign tasks, manage workloads, and ensure efficient utilization of team resources.
- Conduct performance reviews, provide constructive feedback, and identify training needs for team members.
IBM Spectrum Protect (TSM) Expertise & Operations:
- Serve as the highest escalation point for complex issues, performance bottlenecks, and failures within the IBM Spectrum Protect/TSM environment.
- Oversee the daily operation, monitoring, troubleshooting, and maintenance of all IBM Spectrum Protect servers, clients, storage pools (disk, tape, cloud), and databases (DB2).
- Manage and optimize backup policies, schedules, retention periods, and data deduplication strategies.
- Perform advanced configuration, tuning, and optimization of IBM Spectrum Protect components for optimal performance and resource utilization.
- Manage disaster recovery (DR) solutions for IBM Spectrum Protect itself and ensure data recoverability at DR sites.
- Conduct regular DR drills and validate recovery procedures.
Data Recovery & Disaster Recovery:
- Ensure the successful and timely recovery of data and systems in the event of outages, data loss, or disaster scenarios, adhering to defined RPO and RTO objectives.
- Develop, maintain, and regularly test comprehensive disaster recovery plans for business-critical applications and data.
- Lead complex data restoration efforts and provide expert guidance during critical incidents.
Automation & Process Improvement:
- Identify opportunities for automation of backup and recovery tasks using scripting (e.g., shell, Python, PowerShell) and IBM Spectrum Protect's automation capabilities.
- Develop and implement standard operating procedures (SOPs), best practices, and runbooks for backup operations.
- Drive continuous improvement initiatives to enhance backup efficiency, reliability, and security.
Compliance & Reporting:
- Ensure backup solutions comply with internal policies, regulatory requirements (e.g., data privacy, audit trails), and industry standards.
- Develop and present comprehensive reports on backup success rates, storage utilization, capacity planning, and recovery readiness to management.
- Manage backup audit trails and provide necessary documentation for internal and external audits.
Vendor Management & Collaboration:
- Work closely with IBM and other vendors for support, product enhancements, and licensing.
- Collaborate with other IT teams (e.g., Server, Network, Database, Application, Security) to ensure seamless integration and support for backup requirements.
Required Skills and Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.Experience:
- 10+ years of progressive experience in IT infrastructure, with a strong focus on
enterprise backup and recovery.
- Minimum of 5+ years of hands-on, expert-level experience with IBM Spectrum Protect (TSM), including design, implementation, administration, and troubleshooting in large, complex environments.
- At least 3+ years in a lead or senior technical role, with experience leading or mentoring a team.
Technical Expertise (Mandatory):
IBM Spectrum Protect (TSM):
- Deep expertise in IBM Spectrum Protect Server installation, configuration, administration, and troubleshooting (multi-server environments, clustered setups).
- Profound knowledge of IBM Spectrum Protect client management across various operating systems (Windows, Linux, AIX, Solaris).
- Expertise in managing storage pools (disk, tape libraries - including virtual tape libraries/VTLs, cloud containers), device classes, and data movement.
- Strong understanding of IBM Spectrum Protect database (DB2) management, backup, and recovery.
- Proficiency with IBM Spectrum Protect Operations Center and command-line administration.
- Experience with advanced features like node replication, data deduplication (client-side and server-side), compression, and encryption.
- Knowledge of IBM Spectrum Protect for Virtual Environments (VMware, Hyper-V), Databases (Oracle, SQL Server), Applications (Exchange, SAP), and NAS/File Systems.
Operating Systems:
Strong proficiency in Windows Server and various Linux/Unix distributions (e.g., RHEL, AIX).Networking:
Solid understanding of TCP/IP, SAN (Storage Area Network) concepts, Fibre Channel, iSCSI, and network security.Storage Concepts:
In-depth knowledge of storage technologies, including NAS, SAN, DAS, RAID, and object storage.Scripting:
Proficiency in scripting languages (e.g., Python, PowerShell, Shell scripting) for automation and reporting related to backup.Database Fundamentals:
Basic to intermediate knowledge of relational databases (e.g., SQL, Oracle) to understand application backup requirements.Disaster Recovery:
Proven experience in designing, implementing, and testing DR strategies.
Certifications (Preferred):
- IBM Certified Administrator - Spectrum Protect (V8.1 or higher)
- IBM Certified Deployment Professional - Spectrum Protect
- Other relevant certifications (e.g., ITIL, other backup technologies, cloud certifications like AWS/Azure storage).
Soft Skills:
Leadership & Mentoring:
Proven ability to lead, motivate, and develop technical teams.Problem-Solving:
Exceptional analytical and troubleshooting skills, with a methodical approach to complex issues.Communication:
Excellent verbal and written communication skills to interact with technical teams, management, and business stakeholders. Ability to articulate complex technical concepts clearly.Ownership & Accountability:
High degree of ownership, proactiveness, and accountability for critical systems.Strategic Thinking:
Ability to think strategically and translate business needs into technical solutions.Adaptability:
Ability to thrive in a fast-paced, dynamic environment and adapt to new technologies quickly.Collaboration:
Strong interpersonal skills and ability to collaborate effectively across diverse teams.Attention to Detail:
Meticulous attention to detail in configuration, monitoring, and documentation.
