Sport Leader

Are you passionate about the mountains?

climbing, hiking, trekking, or camping

Do you find joy in helping others discover and enjoy the great outdoors?

Decathlon

Join a dynamic, sport-loving team where you can turn your passion into a purpose. At Decathlon, we’re not just about selling gear — we’re about inspiring adventure, sharing expertise, and making sport accessible to everyone.

Watch this video to know about the role

https://www.youtube.com/watch?v=EHQ8mJ6FBVI

1st Responsibility: Deliver a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

• I am equipped to interact and engage with my customers

I promote sports by engaging customers through sports communities

• I practice my sport and inspire customers to join sports communities.
• I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.

I ensure my customer is Satisfied or Satisfied

• I propose the right products & services depending on the needs of my customers
• I use all our channels (in-store, .in, App) to satisfy the customer’s needs
• I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
• I ensure a smooth checkout experience
• My customer is at the centre of my activity. I make myself available whatever I am doing.
• I suggest complementary products to enhance the customer sports practice experience
• I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability. 
• I ensure the signages are updated for the customers (Self-informed best choice)
• I am accountable for the delivery

2nd Responsibility: Create a WOW store experience

The layout is the best in class for my customer

• My layout is safe for me, my team, and my customers.
• My Layout is welcoming, seductive and engaging.
• I ensure my customers can test all our solutions

I know and highlight the best omnichannel offer to my customers, both offline and online

• I know the complete offer in my store and online
• I ensure My customer will find the entire range of products for their sports practice - either in-store or online
• I suggest the best possible solution to my customer as per their need
• I ensure all the necessary services for my sport are available to my customer
• I highlight our Circular offer and relevant services

Additional Information:

Working Hours: 9 Hours a Day

Week off: 5 Days a week working

Location : Dehradun

About the company

Decathlon Sports India

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Retail  1,001-5,000 employees  4,950 on LinkedIn

Decathlon Sports was founded in 1976 in France. We aim to make the pleasure and benefit of sports accessible to everyone across the globe and we do that by providing world-class products both for enthusiastic beginners as well as passionate professionals at extremely affordable prices.

In India, it is our aim to do our best to help Indians play more by paying less for their sports equipment. It is our commitment to attract and nurture talent to create growth opportunities in-sync with our progress in India.

Decathlon Sports has been present in India for more than 10 years and our first cash and carry flagship store was set up in May 2009 at Sarjapur in Bangalore. As of September 15th, 2022, we are at 104 stores spread across India with further expansion plans.