Special Task Coordinators Agent

Responsibilities Technically Plan a Work order (clearly specified, enriched with relevant information, map a work type / task list or manual planning: Define and search out all required materials, tools, services, and resources) Customer specifics considered in technical planning Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates) Perform an entitlement check via system support and identify T&M opportunities and check the status with Contract Manager for Planning Identify CIM opportunities and link work order (if applicable) Reassign a work order to Technical Support Engineers if advanced planning is required OR to Upstream if commercial clarification is required Confirm readiness for works to be executed (system), Tools, parts & services are planned and monitored on time before crew mobilization Service schedule is aligned with the obligations in service contracts Prepare, level out & assign works for the territory & tasks of responsibility, to deliver best match for needs and potential (ie, weather conditions & skills) KPIs and PPIs related to Planning & Scheduling are balanced and under control Confirm readiness for works to be executed (system) Prepare 12-week planning (long-term planning) / short term planning (3-week detail plan) Bundle and optimize work order composition Perform the availability check (material, tools and competences) Open to working in a 24/7 rotational shift schedule Qualifications Diploma or Degree in Electrical & Mechanical with minimum of 3 to 7 Years of experience Technical background with experience in Wind turbines will be added advantage (Vestas / Multi Brands) Service Planning background and planning Experience in Blades and Wind turbines Main components will be added advantage Competencies Good understanding Service AOM Ready to read into technical documentations and drawings Affinity to work according to processes and navigate in technical (commercial) related systems Self-organization / good time management and stress resistant Technical communications skills Knowledge in SAP and Salesforce What We Offer We offer a very exciting job in a flat, multi-cultural and dynamic department focusing on reaching world class results To us, it is all about knowing the market and our customers, defining the right solutions and getting it done all in the best possible way We would like you to participate in that mission