Solutions Consultant

As an IT Solutions Consultant at DHL IT Services, you will be part of a global team of over 5600 IT professionals dedicated to connecting people and driving the global economy through continuous innovation and sustainable digital solutions. Our commitment to pushing boundaries in logistics reflects in our diverse and inclusive work culture across our offices in Cyberjaya, Prague, and Chennai, recognized through our #GreatPlaceToWork certification. At DHL IT Services, we are dedicated to providing IT solutions to our Business Partners with a focus on digitalization. As a member of the Data Cleansing & Classification team, you will play a crucial role in analyzing custom requirements, message spec interfaces, and providing solutions to meet regulatory standards for DHL Express. Your responsibilities will include offering third-level operational support, investigating and resolving complex incidents, collaborating with other IT support teams, and engaging with vendors to address firmware bugs and vulnerabilities. In this role, you will be the go-to expert for any telecommunication and security system issues within the DHL Group environment. You will also be responsible for managing, proposing, and implementing changes to production security devices in IT Services Data Centers globally, ensuring the availability of key DHL Group services. Your expertise in security technologies such as Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud will be essential in maintaining a secure IT environment. To excel in this position, you should possess strong analytical and consultancy skills, along with a deep understanding of Custom Clearance processes. Your proficiency in custom messaging specifications and ability to work independently under pressure will be key assets. Effective communication skills in English are crucial for collaborating with teams worldwide in a multinational setting. In addition to the challenging and dynamic work environment, we offer a range of benefits to support your professional growth and well-being, including hybrid work arrangements, generous annual leave, comprehensive medical insurance coverage for you, your spouse, and children, and access to in-house training programs for continuous learning and development. Join us on this exciting journey of innovation and growth at DHL IT Services. #DHL #DHLITServices #GreatPlace #TogetherUnstoppable,