Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re seeking an experienced customer success manager to join our team and help us build our modern service management platform. This is a position based out of our Bangalore offices . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What this is about (role) The Customer Success team at Atomicwork is responsible for driving adoption and value realization for Atomicwork customers. As a Customer Success Manager, you’ll manage a few of our largest mid-market and Enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. We seek a bright, motivated individual with a passion for learning and the ambition to be a crucial part of our growth strategy. Above all, we are looking for a strong communicator who can collaborate effectively internally and externally to get things done. The ideal candidate for this role will possess strong relationship-building skills and a laser focus on positive customer outcomes. What we’re looking for (qualifications) We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work. 5+ years’ experience in Management Consulting, Customer Success roles serving Enterprise clients. Project Management Experience Collaboratively develop and build a detailed project plan to monitor and track progress. Coordinate internal resources for flawless execution of multiple projects Track project performance through the use of data and analytics Coordinate and communicate frequently with customers on project status and project needs Experience with a project management software tool is a plus but not required Ability to learn systems and business processes quickly Ability to identify customer pain points and map processes Excellent verbal, written, and presentation skills Highly organized, collaborative, and detail oriented Ability to manage multiple projects within time, schedule, and quality constraints Expertise in dealing with significant change at senior business and IT levels (preferably dealing directly with VP or C-Level Executives) Capability as a credible and effective consultant/advisor/coach Passion for technology and for being a part of a fast-growing SaaS startup where we move quickly and wear many hats Flexible approach, able to operate effectively with uncertainty and change Driven, self-motivated, enthusiastic, and with a “can do” attitude Ability to travel up to 50% Must be ready to work during ANZ time zones What you’ll do (responsibilities) Be the primary post-sales point of contact for assigned customers. This role will collaborate closely with the sales account executive, the solution consultant, and the implementation consultant to form a team that supports customers through the entire customer lifecycle, including adoption, renewal, and expansion. Map customer processes to Atomicwork capabilities & data model Manage customer onboarding supported by the implementation consultant and partner with other internal team members as needed to ensure time to value goals are achieved Monitor key customer success metrics to ensure that Atomicwork is driving results and helping customers achieve their goals Provide proactive guidance to critical users, encourage adoption, and assist in education on product updates Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at Atomicwork Gather product feedback, conveying this to Product teams Identify opportunities for customers to act as Atomicwork industry advocates (e.g., testimonials, case studies) Help foster a company-wide culture of Customer Success Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. Fantastic team —the #1 reason why everybody joins us. ‍ Convenient offices — well-located offices spread over five different cities. ‍ Paid time off — Unlimited sick leaves and 15 days off every year. Health insurance — comprehensive health coverage upto 75% premium covered. ‍‍ Flexible allowances — with hassle-free reimbursements across spends. ‍‍ Annual outings — for everyone to have fun together. What next (applying for this role) Click on the apply button to get started with your application. Answer a few questions about yourself and your work. Wait to hear from us about the next steps. Do you have anything else to tell us? Email careers@atomicwork.com and let us know what’s on your mind. Show more Show less

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced Frontend Developer to join our team and help us build our modern service management platform. This is based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What you'll do (responsibilities) We’re looking for experienced individual contributors who’ve worked on large-scale products before, and we expect you to ramp up quickly and help us launch our products. Build the foundations for all things Atomicwork. Develop and maintain complex web applications emphasizing usability, performance, and scalability. Design and build enterprise-grade systems. Implement and maintain high-quality applications and show craftsmanship while coding, testing, and deploying. Collaborate with partner teams. Collaborate with cross-functional teams, including design, product management, and backend engineering, to develop and launch new features. Continuously improve our platform. Participate in code reviews and provide constructive feedback to other team members. Stay ahead of the curve. Keep up with emerging trends and technologies in front-end development, and recommend new approaches to improve the user experience. Self-direct your work and co-own the product. You will act like the technical founder of the product and will have autonomy and responsibility to do what’s right for the customer. Solve interesting technical problems. You will use your creativity and skills to solve challenging technical problems. What we're looking for (qualifications) We do not require any formal qualifications, but we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility towards their work. You have spent at least three years working on complex, distributed software applications and know how to write them from scratch. You are knowledgeable in Java, Go or Python and understand designing beautiful, functional experiences using React. You’ll need strong database fundamentals and be comfortable with concepts like caching, query optimization, indexing, etc. Any experience working on MySQL will be preferred. You enjoy working with APIs extensively and are comfortable building scalable platform systems and leveraging existing ones to your advantage. You know your way around Amazon Web Services (AWS) and are comfortable in managing applications on any public cloud infrastructure. You understand the importance of documentation and like presenting your work to your peers before implementing your changes. You aren’t faced with troubleshooting issues and can patiently debug large codebases without getting frustrated by complexity. You have taken the time to read and understand our cultural values. Most importantly, you are a good person and don’t act like a jerk around your teammates What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. Fantastic team —the #1 reason why everybody joins us. ‍ Convenient offices — well-located offices spread over five different cities. ‍ Paid time off — Unlimited sick leaves and 15 days off every year. Health insurance — comprehensive health coverage upto 75% premium covered. ‍‍ Flexible allowances — with hassle-free reimbursements across spends. ‍‍ Annual outings — for everyone to have fun together. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. Show more Show less

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced Product designer to join our team and help us build our modern service management platform. This is based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What we’re looking for: We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work. You have spent at 4-7 years of experience designing modern applications with user-centric design principles. You have worked on B2B SaaS applications and have a good understanding of conversational experiences. You can stay on top of non-functional requirements and can build scalable design systems, responsive layouts and accessible experiences. You have hands-on experience using design tools like Figma, Sketch, Adobe XD, or Illustrator every day to get work done. You can collaborate with a team full of opinionated people and stay unbiased while presenting your ideas during brainstorming sessions. You should be able to improvise and make quick design decisions while leveraging basic design principles and common sense. You need to come in with a growth mindset and push yourself to get better every day. You have taken the time to read and understand our cultural values. Most importantly, you can collaborate with your teammates without acting like a jerk. What you’ll do: Drive user research programs. You will partner with product managers to do user research interviews with real-world customers and work iteratively to refine the product over time. Collaborate with product and engineering : You will co-own the product roadmap with the rest of the product and engineering teams and influence what gets prioritized for upcoming quarters. Present your work to the team. You will meet with the team and our customers to present user journeys and walkthroughs to help them understand how our product works end-to-end. Make decisions using product analytics. You will leverage all kinds of data at your disposal to make informed decisions about user experience and product capabilities. Publish best practices. If you have a passion for writing, you can publish our design practices and discoveries on our Atomicwork blog. Self-direct your work and co-own the product. You will act as an owner of the product and will have autonomy and responsibility to do what’s right for the customer. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. Fantastic team —the #1 reason why everybody joins us. ‍ Convenient offices — well-located offices spread over five different cities. ‍ Flexible work timings — you get to decide how you want to work. Paid time off — Unlimited sick leaves and 24 days off every year. Health insurance — comprehensive health coverage for your entire family. ‍ Great hardware — premium Apple hardware to help you do your best work. ‍ Flexible allowances — with hassle-free reimbursements across spends. ‍ Team events — we cover team meet-ups and celebrations for milestones. ‍ Annual outings — for everyone to have fun together. Show more Show less

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.. We're looking for an experienced Product designer to join our team and help us build our modern service management platform. This is based out of our Bengaluru office. We offer competitive pay to employees and practical benefits for their whole family.. If this sounds interesting to you, read on.. What we're looking for :. We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work.. You have spent at 8-10 years of experience designing modern applications with user-centric design principles.. You have worked on B2B SaaS applications and have a good understanding of conversational experiences.. You can stay on top of non-functional requirements and can build scalable design systems, responsive layouts and accessible experiences.. You have hands-on experience using design tools like Figma, Sketch, Adobe XD, or Illustrator every day to get work done.. You can collaborate with a team full of opinionated people and stay unbiased while presenting your ideas during brainstorming sessions.. You should be able to improvise and make quick design decisions while leveraging basic design principles and common sense.. You need to come in with a growth mindset and push yourself to get better every day.. You have taken the time to read and understand our cultural values. Most importantly, you can collaborate with your teammates without acting like a jerk.. What you'll do :. Drive user research programs : You will partner with product managers to do user research interviews with real-world customers and work iteratively to refine the product over time.. Collaborate with product and engineering : You will co-own the product roadmap with the rest of the product and engineering teams and influence what gets prioritized for upcoming quarters.. Present your work to the team : You will meet with the team and our customers to present user journeys and walkthroughs to help them understand how our product works end-to-end.. Make decisions using product analytics : You will leverage all kinds of data at your disposal to make informed decisions about user experience and product capabilities.. Publish best practices : If you have a passion for writing, you can publish our design practices and discoveries on our Atomicwork blog.. Self-direct your work and co-own the product : You will act as an owner of the product and will have autonomy and responsibility to do what's right for the customer.. Why We Are Different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.. Autonomy : We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.. Trust : We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.. Ownership : We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.. Mastery : We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.. Impatience : We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.. Customer Obsession : We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.. What We Offer (compensation And Benefits) We are big on benefits that make sense to you and your family.. Fantastic team -the #1 reason why everybody joins us. - . Convenient offices - well-located offices spread over five different cities.- . Flexible work timings - you get to decide how you want to work.. Paid time off - Unlimited sick leaves and 24 days off every year.. Health insurance - comprehensive health coverage for your entire family.- . Great hardware - premium Apple hardware to help you do your best work. - . Flexible allowances - with hassle-free reimbursements across spends.- . Team events - we cover team meet-ups and celebrations for milestones.- . Annual outings - for everyone to have fun together.. (ref:hirist.tech) Show more Show less

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced Solution Engineer to join our team and help us build our modern service management platform. We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What we’re looking for (qualifications) We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work. Strong technical background, with experience in ITSM and ESM technologies and software. Experience handling mid-market/enterprise deals. You are used to long deal cycles, handling RFPs, maintaining detailed notes and executing flawless deal handovers to post-sales after a contract is signed. Excellent value-selling, presentation and communication skills, capable of conveying complex technical concepts clearly and effectively. Ability to understand and address customer technical requirements, providing effective and tailored solutions. Strong problem-solving skills, with the ability to think critically and creatively. Collaborative mindset, with the ability to work effectively with cross-functional teams. Must be comfortable supporting clients in US timezones. What you’ll do (responsibilities) Provide technical support to sales teams and clients throughout the sales process. Conduct detailed technical discovery, product demonstrations, showcasing the features and benefits of our solutions. Address technical questions and concerns from potential and existing clients. Scope out customer business cases and scalable solutions for complex use cases. Design and develop tailored solutions to meet customer-specific requirements. Work closely with sales and implementation teams to ensure smooth transitions from pre-sales to post-sales support. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. Fantastic team —the #1 reason why everybody joins us. ‍ Convenient offices — well-located offices spread over five different cities. ‍ Paid time off — Unlimited sick leaves and 15 days off every year. Health insurance — comprehensive health coverage upto 75% premium covered. ‍‍ Flexible allowances — with hassle-free reimbursements across spends. ‍‍ Annual outings — for everyone to have fun together. What next (applying for this role) Click on the apply button to get started with your application. Answer a few questions about yourself and your work. Wait to hear from us about the next steps. Do you have anything else to tell us? Email careers@atomicwork.com and let us know what’s on your mind.

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced backend engineer to join our team and help us build our modern service management platform. This is based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What you'll do: We’re looking for experienced individual contributors who’ve worked on large-scale products before, and we expect you to ramp up quickly and help us launch our products. Build the foundations for all things Atomicwork. Develop and maintain complex web applications emphasizing usability, performance, and scalability. Design and build enterprise-grade systems. Implement and maintain high-quality applications and show craftsmanship while coding, testing, and deploying. Collaborate with partner teams. Collaborate with cross-functional teams, including design, product management, and backend engineering, to develop and launch new features. Continuously improve our platform. Participate in code reviews and provide constructive feedback to other team members. Stay ahead of the curve. Keep up with emerging trends and technologies in front-end development, and recommend new approaches to improve the user experience. Self-direct your work and co-own the product. You will act like the technical founder of the product and will have autonomy and responsibility to do what’s right for the customer. Solve interesting technical problems. You will use your creativity and skills to solve challenging technical problems. What we're looking for: We do not require any formal qualifications, but we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility towards their work. You have spent at least three years working on complex, distributed software applications and know how to write them from scratch. You are knowledgeable in Java, Go or Python and understand designing beautiful, functional experiences using React. You’ll need strong database fundamentals and be comfortable with concepts like caching, query optimization, indexing, etc. Any experience working on MySQL will be preferred. You enjoy working with APIs extensively and are comfortable building scalable platform systems and leveraging existing ones to your advantage. You know your way around Amazon Web Services (AWS) and are comfortable in managing applications on any public cloud infrastructure. You understand the importance of documentation and like presenting your work to your peers before implementing your changes. You aren’t faced with troubleshooting issues and can patiently debug large codebases without getting frustrated by complexity. You have taken the time to read and understand our cultural values. Most importantly, you are a good person and don’t act like a jerk around your teammates What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. Fantastic team —the #1 reason why everybody joins us. ‍ Convenient offices — well-located offices spread over five different cities. ‍ Paid time off — Unlimited sick leaves and 15 days off every year. Health insurance — comprehensive health coverage upto 75% premium covered. ‍‍ Flexible allowances — with hassle-free reimbursements across spends. ‍‍ Annual outings — for everyone to have fun together. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for a QA Lead to join our team. You will be responsible for leading the overall quality assurance strategy, test planning, execution, and automation for software applications. This role involves overseeing the team of QA analysts, collaborating with development and product teams, and implementing best practices to ensure software quality, performance, and security. The ideal candidate has a deep understanding of manual and automated testing processes and is experienced in leading QA teams in Agile environments. This position is based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What we’re looking for (qualifications) We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work. Technical Skills Strong knowledge of SDLC, STLC, Agile/Scrum, and DevOps. Hands-on experience with test automation frameworks (Selenium, Cypress, Playwright, Appium). Experience with API testing (Postman, RestAssured, SoapUI). Proficiency in performance testing tools (JMeter, LoadRunner). Knowledge of SQL for database validation and backend testing. Experience integrating automated tests into CI/CD pipelines. Leadership & Soft Skills Strong leadership and team management abilities. Excellent verbal and written communication. Ability to work in a fast-paced, collaborative environment. Analytical mindset with attention to detail 7+ years of experience in software quality assurance, including 3+ years in a leadership role . Proven experience in leading QA teams in Agile environments. ISTQB Advanced Level or equivalent certification is a plus. What you'll do (responsibilities) Test Strategy & Leadership Define and implement a comprehensive test strategy that aligns with business goals and software development processes. Lead and mentor a team of QA analysts and automation engineers, providing technical guidance and review their work. Establish and enforce QA best practices, standards, and methodologies across projects. Work closely with engineering, DevOps, and product management teams to ensure quality is embedded throughout the software development lifecycle. Test Planning & Execution Develop test plans, test cases, and test scripts for functional, regression, integration, performance, and security testing. Ensure adequate test coverage by mapping test cases to business and technical requirements. Oversee manual and automated test execution, ensuring high-quality software releases. Implement and maintain test case management tools (TestRail, Zephyr,Jira). Test Automation & CI/CD Integration Define and drive the test automation strategy to increase efficiency and effectiveness of testing. Develop, maintain, and enhance automated test suites using frameworks like Selenium, Cypress, Playwright, TestNG, or Appium. Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps) for continuous testing. Identify opportunities for AI-driven testing to enhance automation capabilities. Defect Management & Reporting Oversee defect tracking and management, ensuring issues are properly documented, prioritized, and resolved. Utilize bug tracking tools (Jira, Azure DevOps, Bugzilla) to monitor defect trends and improve product quality. Generate QA metrics and reports (test execution status, defect rates, test coverage) to inform stakeholders and support decision-making. Performance, Security & Compliance Testing Lead performance testing efforts using tools like JMeter, LoadRunner, or Gatling. Collaborate with security teams to conduct penetration and vulnerability testing. Ensure compliance with industry standards and regulatory requirements (ISO 29119, ISTQB, GDPR, SOC 2, PCI DSS). Agile & DevOps Collaboration Actively participate in Agile ceremonies (sprint planning, daily stand-ups, retrospectives). Advocate for Shift-Left Testing by integrating testing early in the development cycle. Work closely with developers to implement unit testing and code quality practices. This role provides an exciting opportunity to work in a dynamic and innovative startup environment, where your contributions will have a direct impact on the product's success and evolution. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. Fantastic team —the #1 reason why everybody joins us. ‍ Paid time off — Unlimited sick leaves and 24 days off every year. Health insurance — comprehensive health coverage for your entire family. ‍ Flexible allowances — with hassle-free reimbursements across spends. ‍ Team events — we cover team meet-ups and celebrations for milestones. ‍ Annual outings — for everyone to have fun together.

Atomicwork is dedicated to revolutionizing the digital workplace experience by merging people, processes, and platforms through AI automation. The team is currently focused on developing a cutting-edge service management platform that empowers businesses to streamline operations and achieve success. We are in search of a talented and driven Data Pipeline Engineer to become a part of our dynamic team. As a Data Pipeline Engineer, you will play a pivotal role in designing, constructing, and managing scalable data pipelines that support our enterprise search capabilities. Your main responsibility will involve ensuring that data from diverse sources is effectively ingested, processed, and indexed to facilitate seamless and secure search experiences throughout the organization. Qualifications: - Proficiency in programming languages like Python, Java, or Scala. - Strong expertise in data pipeline frameworks and tools such as Apache Airflow and Apache NiFi. - Experience with search platforms like Elasticsearch or OpenSearch. - Familiarity with data ingestion, transformation, and indexing processes. - Understanding of enterprise search concepts including crawling, indexing, and query processing. - Knowledge of data security and access control best practices. - Experience with cloud platforms like AWS, GCP, or Azure and related Backend Engineer - Search/Integrations services. - Knowledge of Model Context Protocol (MCP) is advantageous. - Strong problem-solving and analytical skills. - Excellent communication and collaboration abilities. Responsibilities: - Design, develop, and maintain data pipelines for enterprise search applications. - Implement data ingestion processes from various sources like databases, file systems, and APIs. - Develop data transformation and enrichment processes to prepare data for indexing. - Integrate with search platforms to efficiently index and update data. - Ensure data quality, consistency, and integrity throughout the pipeline. - Monitor pipeline performance and troubleshoot issues as they arise. - Collaborate with cross-functional teams including data scientists, engineers, and product managers. - Implement security measures to safeguard sensitive data during processing and storage. - Document pipeline architecture, processes, and best practices. - Stay abreast of industry trends and advancements in data engineering and enterprise search. At Atomicwork, you have the opportunity to contribute to the company's growth from conceptualization to production. Our cultural values emphasize self-direction, attention to detail, ownership, continuous improvement, impatience for progress, and customer obsession. We offer competitive compensation and benefits including a fantastic team environment, well-located offices in five cities, unlimited sick leaves, comprehensive health insurance with 75% premium coverage, flexible allowances, and annual outings for team bonding. To apply for this role, click on the apply button, answer a few questions about yourself and your work, and await further communication from us regarding the next steps. For any additional inquiries, feel free to reach out to careers@atomicwork.com.,

Atomicwork is dedicated to revolutionizing the digital workplace experience by integrating people, processes, and platforms through AI automation. Our team is focused on developing a cutting-edge service management platform that empowers growing businesses to streamline operations and achieve business success. We are currently looking for a talented and driven Data Pipeline Engineer to join our team. As a Data Pipeline Engineer, your main responsibility will be to design, construct, and maintain scalable data pipelines that support our enterprise search capabilities. Your efforts will ensure that data from diverse sources is efficiently ingested, processed, and indexed, facilitating seamless and secure search experiences across the organization. We prioritize practical skills and a proactive approach over formal qualifications. While proficiency in programming languages like Python, Java, or Scala is essential, experience with data pipeline frameworks such as Apache Airflow and tools like Apache NiFi is highly valued. Familiarity with search platforms like Elasticsearch or OpenSearch, as well as knowledge of data ingestion, transformation, and indexing processes, are also crucial for this role. Additionally, a strong understanding of enterprise search concepts, data security best practices, and cloud platforms like AWS, GCP, or Azure is required. Experience with Model Context Protocol (MCP) would be advantageous. Your responsibilities as a Data Pipeline Engineer will include designing, developing, and maintaining data pipelines for enterprise search applications, implementing data ingestion processes from various sources, developing data transformation and enrichment processes, integrating with search platforms, ensuring data quality and integrity, monitoring pipeline performance, collaborating with cross-functional teams, implementing security measures, documenting pipeline architecture, processes, and best practices, and staying updated with industry trends in data engineering and enterprise search. At Atomicwork, you have the opportunity to contribute to the company's growth and development, from conception to execution. Our cultural values emphasize agency, taste, ownership, mastery, impatience, and customer obsession, fostering a positive and innovative workplace environment. We offer competitive compensation and benefits, including a fantastic team, convenient offices across five cities, paid time off, comprehensive health insurance, flexible allowances, and annual outings. If you are excited about the opportunity to work with us, click on the apply button to begin your application. Answer a few questions about yourself and your work, and await further communication from us regarding the next steps. If you have any additional queries or information to share, please feel free to reach out to us at careers@atomicwork.com.,