Job
Description
In this vital role at Amgen, you will play a crucial part in discovering, developing, manufacturing, and delivering innovative medicines to positively impact the lives of millions of patients. Amgen, a pioneer in the biotechnology industry for over 40 years, continues to lead the way in innovation by leveraging technology and human genetic data to explore beyond current boundaries. As a Salesforce Analyst, your responsibilities will include supporting, monitoring, maintaining, and enhancing software applications and solutions to meet business requirements. You will collaborate closely with the product team, the Salesforce Platform team, and other engineers to develop high-quality, scalable software solutions. Automation of operations, system health monitoring, and incident response to minimize downtime will also be essential aspects of your role. Key Responsibilities: - Supporting, monitoring, and enhancing existing business solutions using Salesforce - Implementing automation solutions using tools such as Flow Builder, Apex triggers, and Workflow Rules - Managing Salesforce security models, including profiles, permission sets, and role hierarchies - Deploying code from sandbox environments to production using Salesforce Deployment Tools - Staying abreast of the latest trends and advancements in the field - Collaborating with various stakeholders to design, develop, and implement applications and modules - Analyzing functional and technical requirements and translating them into software architecture and design specifications - Conducting unit tests, integration tests, and other testing strategies to ensure software quality - Identifying and resolving software bugs and performance issues - Maintaining detailed documentation of software designs, code, and development processes - Customizing modules to meet specific business requirements - Integrating with other systems and platforms to ensure seamless data flow and functionality - Providing ongoing support and maintenance for applications to ensure smooth operation Qualifications: Basic Qualifications: - Masters degree with 1-3 years of Computer Science, IT, or related field experience OR - Bachelors degree with 3-5 years of Computer Science, IT, or related field experience OR - Diploma with 7-9 years of Computer Science, IT, or related field experience Preferred Qualifications: - Strong knowledge of information systems and network technologies - Hands-on experience in developing SFDC applications and integrating Salesforce.com with other applications - Experience in maintaining SaaS and COTS solutions - Proficiency in software development methodologies like Agile and Scrum - Exposure to working in a DevOps environment Soft Skills: - Excellent analytical and troubleshooting skills - Strong verbal and written communication abilities - Effective collaboration with global, virtual teams - Proactive and self-motivated approach - Successful management of multiple priorities - Team-oriented mindset focused on achieving common goals Shift Information: This role requires working the second shift, including evening shifts, based on business requirements. Amgen ensures competitive Total Rewards Plans aligned with industry standards, supporting your professional and personal growth. Join the Amgen team now and contribute to making a lasting impact in the healthcare industry.,
