Signavio Process Lead

KEY RESPONSIBILITIES:

• Business Mining and Process Mapping: Drive the setup and implementation of business mining and business process mapping tools (e.g., Signavio) to enhance operational efficiency and visibility, leveraging deep understanding of functional and integrated processes. This includes configuration, administration, implementing recommendations from data insights, and more.
• Support the Set Up Process Excellence CoE and Governance: Support business function leads in the creation of the process excellence group, in regards to operating model, governance, roles and responsibilities, closely tied to technology enablement
• SAP ERP Upgrade Program Leadership: Provide leadership for cross-functional teams responsible for planning, executing, and delivering a successful SAP ERP technical upgrade, ensuring seamless integration with existing processes.
• Leading Workshops: Facilitate cross-functional workshops to ensure alignment across Finance, Supply Chain, Procurement, and HR, using Signavio to visualize current state vs. future state process flows.
• Process Optimization: Utilize functional and integrated process knowledge to identify areas for improvement and optimize workflows using data-driven insights.
• Stakeholder Engagement: Collaborate with various departments to ensure alignment and effective use of these tools and systems across the organization, fostering a culture of process excellence.
• Change Management: Recognize change management requirements and partner with organizational change management teams to develop plans and manage the change process, ensuring that process changes are well-integrated and communicated.
• Solution Design: Bring internal perspectives, external benchmarks, and industry trends to solution design to create industry-leading technology solutions that align with organizational processes.
• System Usability: Prioritize system usability and end-user adoption in the design of the systems, ensuring that they support integrated process workflows.
• Escalation Management: Provide escalation of cross-functional decisions to senior leadership teams, leveraging process knowledge to inform strategic decisions.

Required Experience and Knowledge:

• Bachelors degree in Business Administration, Information Technology, or a related field.
• 10 years of experience in business process optimization, ERP systems, or related fields, with a strong focus on functional and integrated process knowledge.
• Deep understanding of process mapping and design, as well as SAP ERP systems and their integration with business processes.
• Ability to translate business requirements into technology solutions that support integrated processes.
• Ability to work collaboratively across several functions and regions, fostering a culture of process excellence.
• Strong analytical and problem-solving skills to identify gaps and propose solutions that enhance process integration.
• Continuous improvement mindset with a bias towards action and process optimization with initiatives such as Process Automation and Redesign for ERPs
• Experience with successful deployment of ERP systems (e.g., SAP) and process mapping tools (e.g., Signavio). This would include Signavio configuration, administration, and expanded set up, including the implementation of insights.