GBS Customer Service Representative UPS Supply Chain Solutions (UPS SCS)

2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

Understand UPS service, product, systems and procedure Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner Update the pick up arrangement, UPS supply request and tracking follow up. Identify and record customer concern or issues Recommend solutions to service concerns to management And any other duties assigned from time to time

Posted 1 week ago

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IT Consulting Infosys Limited

2.0 - 4.0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

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Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Should have a minimum of 2 years of functional techno functional experience in Oracle Transportation Management implementation and or support projects and worked upon OTM Release 6 x Must have strong technical and functional knowledge of the latest Oracle Transportation Management Application modules like Order management OTM Finance and Shipment management Must have knowledge of preparing mapping document to interface OTM system with EDI WMS Order management and finance systems and should be able to translate the functional specifications into design specification for the technical team Should have experience in end to end OTM life cycle implementation OTM architecture will also be preferred Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Preferred Skills: Technology->Oracle Cloud->OTM - Transportation Management

Posted 2 weeks ago

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Oracle Transport Management System Tata Consultancy Services Limited

8.0 - 12.0 years

4 - 10 Lacs

Chennai, Tamil Nadu, India

On-site

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Role- Oracle Transport Management System Job Description Must Have Skills: Expertise in Order Management, Shipment Management, Business Process Automation, Contract and Rate Management, Configuration and Administration. Having good knowledge about screen sets, manager layouts, advanced layouts, custom actions, action checks, ACLs, Business Monitor, Status Code/Tracking event configuration, user preference. Experience in Commitment Allocation, Commitment Count and Capacity Limits.

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Executive- Imports Ventura Alloy And Steels Private Limited

1.0 - 4.0 years

2 - 3 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Role & responsibilities : 1) Coordinate with Customs Brokers and other functions to streamline cross border operations 2) Coordinate with C&F Agent for smooth delivery 3) Should be able to do vessel/ airline inquiry and tracking the shipment. 4) Should be well versed with import documentation procedure related to Air and Sea. 5) Knowledge of Bill of Lading 6) Should have knowledge on customs tariff, custom notification. 7) Good knowledge of spoken and written English 8) Should have good idea about shipment policy, insurance. 9) Assist in carrier selection while focused on cost control and continuous improvement 10) Assist in daily communication with carriers including articulating booking instructions as required. 11) Assist in investigating, negotiating and processing claims related to transportation. 12) Should be able to coordinate with clients and staff. Preferred candidate profile ; Female Candidates with Exposure to Import Documentation and having a diploma in Export-Import

Posted 1 month ago

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