Technical Engineer ROW IT Support Lenovo

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Service Desk Engineer at Lenovo, you will play a crucial role in providing IT technical support and services to users through various communication channels including telephone, email, and online platforms. Your responsibilities will include troubleshooting, service request handling, information inquiry, ticket updates, and operation guidance for operating systems, application software, network, and information security based on client standards. Moreover, you will provide specialized support for VIP users and document system operation and maintenance procedures while updating and optimizing knowledge base and workflow. In this role, you will be expected to swiftly identify and resolve system failures, analyze the root causes of issues, and recommend preventive measures. You will collaborate with the level 2 team for knowledge transfer to the service desk team. Additionally, you will act as a shift leader to oversee on-site business operations and address escalated difficult or urgent issues effectively. To qualify for this position, you should possess good oral and written English skills along with a bachelor's degree or higher and a minimum of five years of relevant experience in desktop operation and maintenance. A strong service-oriented mindset, teamwork spirit, excellent learning abilities, and cheerful personality are essential attributes for success in this role. You must also demonstrate exceptional communication, understanding, and problem-solving skills. Furthermore, the ability to work in a 24/7 night-shift rotation and proficiency in operating system registry, group policy, services, logs, CMD commands, and system platform maintenance are required qualifications. Lenovo follows stringent policies and legal compliance throughout the recruitment process, ensuring transparency and fairness. Interviews may be conducted via audio, video, or in-person by official Lenovo representatives. To verify job offers, please visit the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay vigilant against recruitment fraud and report any suspicious activity to the local authorities. Join Lenovo in shaping a more inclusive, trustworthy, and smarter future for everyone, everywhere.,

Posted 6 days ago

Apply

Production Specialist Hoskote Location Hi Tides Consulting

4.0 - 6.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Implement 6S and strict &impartial discipline to show good housekeeping. Realize safety production. Make good use of equipment material & manpower to complete production orders with high quality timely delivery. Completion rate of production plan

Posted 1 week ago

Apply

Shift Lead - Datacenter Operations Sify

6.0 - 9.0 years

7 - 10 Lacs

Chennai

Work from Office

To Lead and Manage DC facilities across locations and maintain 100% uptime. Risk management and mitigation, corrective and preventative maintenance of critical infrastructure ensuring infrastructure is Up and Running 24x7 Infrastructure related state of art tech / practices that creates competitive differentiators DC related Asset and inventory management, security incident management Create and maintain metrics on all aspects of our DC and utilizing those metrics to drive positive changes. Establish performance benchmarks, conduct analysis and identify improvement areas and respond to contingency situations Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. Review AMC & SLA Compliance, improving the operational procedures to ensure quality service delivery and customer SLAs. Procurement for DC Operations related materials and budget management for the assigned locations Adopting predictive maintenance practice, Automation in datacentre operation and adherence to datacentre process management.

Posted 2 weeks ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.