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ServiceNow Software Asset Management - Technical Consultant - 2051

5 - 9 years

0 Lacs

chennai tamil nadu

Posted:1 week ago| Platform: Shine logo

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Skills Required

servicenow itsm sam it asset management software asset management java javascript rest soap itil itom hardware asset management

Work Mode

On-site

Job Type

Full Time

Job Description

You are an experienced ServiceNow professional with a recent successful track record in implementing ServiceNow solutions, particularly in ITSM, ITOM, and SAM. Your goal is to quickly establish a reputation for success within a large and passionate organization. Your responsibilities will include leading ServiceNow engagements from start to finish. Additionally, you will: - Develop and customize ServiceNow applications, focusing on IT Asset Management, Hardware Asset Management, and Software Asset Management. - Collaborate with the architecture team to design and implement effective solutions that meet client requirements. - Optimize and maintain existing ServiceNow applications for performance and scalability. - Lead code reviews and enforce best practices in ServiceNow development. - Provide technical guidance and mentorship to junior developers. - Develop integrations with other business systems and applications. - Troubleshoot and resolve complex technical issues in the ServiceNow environment. - Stay updated on new ServiceNow features and technologies, integrating them into solutions as needed. - Communicate technical problems and solutions to both technical and non-technical audiences. - Consult with business analysts and project managers to develop appropriate technical solutions. - Document and obtain acceptance/approvals for selected final solutions. - Execute technical solutions as a Senior Consultant. - Contribute to the development of Fujitsu IP solutions in ServiceNow. - Coach and advise other Developers. Qualifications and Experience Requirements: - Bachelor's degree with a minimum of 5 years of ServiceNow design and development experience. - Development experience on the ServiceNow platform, including customization of applications like ITAM, ITSM, custom apps, and SAM. - Experience in developing ServiceNow solutions and technical design documents based on business requirements. - Experience in configuring ServiceNow Discovery and Service Mapping, including the setup of MID servers. - Experience with implementing custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API). - Experience in developing, implementing, and maintaining large-scale applications and systems. - At least two full lifecycle ServiceNow implementations in a lead consultant role. - Strong requirements gathering experience. - Programming expertise in Java, JavaScript, or other functional programming languages. - Understanding of ITIL practices. - Excellent written and oral communication skills. Skills and Certifications: - ServiceNow certifications - ServiceNow System Administrator, Certified Implementation Specialist are mandatory, and preferred in ITSM and ITOM Product lines. - ITIL v3 certification. - Excellent analytical and problem-solving skills. - Strong presentation development and Customer Presentation skills. - Successful teamwork experience and demonstrated leadership abilities.,

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