10 Servicenow Platform Jobs

ServiceNow platform experience preferably in development and implementation,incident management, problem management, change management, knowledge management, service catalog, (SLM), workflows and email notifications Required Candidate profile problem management, change management, knowledgemanagement, service catalog,SLM workflow and email notification Java, J2EE, Servlet, JSP, XML, AJAX, SQL,jQuery, JavaScript web-based development tool

Job Title: Principal ServiceNow Architect Center of Excellence Experience: 12–14 years (Hands-on ServiceNow expertise) Location: Bangalore, India (Hybrid/Onsite as per project needs) Department: Cognizant Digital Systems & Technology – ServiceNow CoE Employment Type: Full-time Role Overview: As a Principal ServiceNow Architect at Cognizant, you will be the technical authority and strategic leader across all ServiceNow modules. You’ll drive platform-wide architecture decisions, mentor fellow architects, and lead development teams to deliver scalable, enterprise-grade solutions. This is a high-impact role within the Center of Excellence, where innovation, governance, and delivery excellence converge. Key Responsibilities: Define and own the end-to-end architecture across all ServiceNow modules: ITSM, ITOM, ITAM, HRSD, SecOps, GRC, CSM, SPM, and App Engine. Lead technical governance , architecture reviews, and design authority boards. Collaborate with enterprise architects and business stakeholders to align platform strategy with business goals. Guide and mentor Solution Architects, Developers, and Team Leads across multiple delivery streams. Establish best practices, reusable frameworks , and accelerators for rapid delivery. Drive platform upgrades, performance tuning , and adoption of new ServiceNow capabilities (e.g., AI/ML, Process Optimization, RPA Hub). Architect complex integrations using IntegrationHub, Flow Designer, REST/SOAP APIs , and third-party tools. Ensure adherence to CSDM, ITIL, and security standards across implementations. Lead technical discovery workshops , proof-of-concepts, and pre-sales solutioning when required. Required Skills & Qualifications: 12–14 years of IT experience with 10+ years in ServiceNow development and architecture . Deep hands-on expertise across all major ServiceNow modules . Strong command of JavaScript, GlideScript, Flow Designer , and integration frameworks. Proven experience in multi-module implementations and cross-functional platform leadership . Expertise in CMDB modeling, IRE, MID Server architecture , and cloud discovery. Experience with Agile/SAFe delivery , DevOps pipelines, and CI/CD for ServiceNow. Strong stakeholder management, communication, and team leadership skills. Preferred Certifications: ServiceNow Certified Technical Architect (CTA) Certified Implementation Specialist (multiple modules) Certified Application Developer (CAD) ITIL v4 Foundation or higher Why Join Cognizant’s ServiceNow CoE? Lead flagship digital transformation programs across Fortune 500 clients. Collaborate with global thought leaders and shape Cognizant’s ServiceNow roadmap. Access to exclusive training, sandbox environments , and early-release features. Be part of a high-caliber, innovation-driven team that defines industry standards.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Senior Principal Consultant – Solution Architect - Service Now In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed view of the existing architecture Designs and collaboration with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document. Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture. Ensures technical governance process and policies are being adhered to. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Creates and maintains a detailed view of integrations Creates and maintains a Technical Implementation Roadmap. Resolves technical escalations, including responding to defects Participates in process workshops Works closely with client enterprise architecture team and client ServiceNow Teams Periodically Reviews Configuration to ensure Platform health Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan Reviews design and code per sprint to ensure quality Provides hands on assistance with the detailed design and implementation approach of selected projects. Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client. Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem. Assists in migrating configuration across instances Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as means to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM). Experience on S2P, FSO dispute, Service mapping would be preferred. Experience in greenfield implementation of two ServiceNow modules, with a strong understanding of their features. Proven ability to develop ServiceNow solutions that meet business requirements while adhering to ServiceNow best practices and standards. Demonstrated experience in providing technical guidance and leadership to development teams, overseeing the implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features as ServiceNow introduces them. Continuously upskill knowledge on ServiceNow features released with each update and patch. Ensure designs align with business requirements, maintainability, performance, and overall instance health. Familiar with ServiceNow features and experienced in preparing customer proofs of concept (POCs) and demos. Excellent communication skills for client-facing roles. Preferred Qualifications/ Skills B.Tech / MCA / M.Tech / BSc (Computer) / B.E. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Overview The ServiceNow Platform Architect is responsible for designing, implementing, and managing the ServiceNow platform within PepsiCo. This role ensures the platform meets business requirements, aligns with enterprise architecture, follows best practices and supports PepsiCos strategic objectives. The architect will collaborate with various stakeholders to understand their needs, provide technical leadership, and drive the continuous improvement of the platform. Key responsibilities include overseeing the development of custom applications, integration with other systems, maintaining data integrity, and ensuring the platform's performance, security and scalability. The ideal candidate will possess deep technical expertise in ServiceNow, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical teams. Responsibilities Develop and maintain the overall ServiceNow platform architecture, ensuring alignment with business goals and industry best practices. Lead the design of scalable and sustainable solutions, considering performance, security, and integration requirements. Provide technical leadership to a team of ServiceNow developers and administrators. Collaborate with IT and business stakeholders to understand requirements and assist in translating them into effective ServiceNow solutions. Oversee the implementation and configuration of ServiceNow modules. Ensure adherence to coding and configuration standards. Design and implement integrations between ServiceNow and other enterprise systems to streamline processes and data flow. Participate in establishing and enforcing guardrails, policies, and ensuring compliance with security standards and regulations. Collaborate with cross-functional teams, including IT teams, business units, and external vendors, to gather requirements and ensure successful platform implementation. Act as a bridge between technical and non-technical stakeholders, facilitating effective communication. Create and maintain technical documentation, including architectural diagrams, configuration guides, and best practice documentation. Provide training and mentorship to team members to enhance their ServiceNow skills. Qualifications Overall 8+ years of IT experience Bachelors degree in computer science or information technology, masters degree preferred. Proven experience of 5+ years as a ServiceNow Platform Architect, with a strong focus on platform design and implementation. ServiceNow Architect certification is highly desirable. In-depth knowledge with implementation experience with 1 or more products. Proven experience leading ServiceNow implementations, including customization, integration, and development. In-depth understanding of ServiceNow platform architecture, ServiceNow modules, scripting, integrations, and best practices. Exposure to technologies like Java Script, jQuery, AJAX, XML, HTML, CSS, AngularJS, Jelly and Web Services Integration (REST and JSON, XML) ServiceNow Portal and/or Mobile solution delivery experience. Experience in Agile methodologies and DevOps practices. Familiarity with ITIL processes and frameworks. Excellent problem-solving and analytical skills, with the ability to propose innovative solutions to complex technical challenges. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Influencing skills, including the ability to develop positive relationships with IT and business partners. Leadership abilities, with the capability to mentor and guide ServiceNow developers. Excellent communication skills - must be able to convey complex technical concepts in a clear and concise manner. Adaptability, teamwork and time management

Project Role: ServiceNow (OMT & FSM Modules) Software Test Engineer & Playwright, Selenium with Java & TestRail. Joining Timelines: Immediate Joiner Only. Work Experience: ServiceNow Testing experience of 5 to 10 years in ServiceNow CRM based BSS/OSS testing & experience of Java Selenium/Playwright Automation. Experience in Telecom Domain is MUST. ServiceNow OMT - Order Management for Telecom Module experience is MUST. ServiceNow FSM - Field Service Management experience is MUST. Also having hands-on experience in TestRail Test Management tool is MUST. Experience in Selenium with Java Automation is MUST. Experience in Playwright Automation is MUST. Work location: Hybrid. Graduate or Post-Graduate in Computer Science/ Information Technology/Engineering. Must Have Skills: Must have a minimum of 5 to 10 years of Testing experience in ServiceNow CRM - ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management Experience in TestRail Test Management tool. Experience in Telecom Domain. Experience in Jira Tool - Defect Management. Hands-on-Experience Web UI, API & Mobile App Testing. Experience in ATF. Expertise in ServiceNow platform capabilities (OMT, FSM, GIS, TNI, TSM, TSOM & CMDB). Experience in Selenium with JAVA Automation, Playwright for telecom domain. Experience in ServiceNow Migration Testing & Data Testing. Candidate must have worked on multiple systems/APIs, understanding the technicality and mapping between multiple systems- Integration testing Exposure to working in the Agile Delivery Model. ServiceNow or ISTQB Testing Certification . Job Requirements : Working experience in testing functional Areas ServiceNOW (SNOW) CRM, Service Order Fulfilment (Order Management -OMT),FSM,GIS,TNI,TSM,TSOM & CMDB. ServiceNow Testing (Manual & Automation). Expert in ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management testing. Identifying opportunities for test automation and overseeing the creation and maintenance of automated test scripts using ServiceNOW & Selenium with JAVA/Playwright . Proficient with Web UI, API & Mobile App Testing. Hands-On experience in designing and executing complex test scenarios, test cases, and scripts to validate software functionality, performance, and reliability. The ability to work on multiple projects and set priorities. Establishing and maintaining testing processes, frameworks, and methodologies as per testing standards, guidelines, and best practices across projects. Excellent knowledge on the Software Development Life Cycle (SDLC), Agile and Software Testing Life Cycle (STLC) and Defect Life Cycle. Soft Skills: Hands on analytical, problem solving and debugging skills. Ability to work under pressure. Curiosity and eagerness to work in a collaborative and open team culture. Excellent communication skills and ability to present results in a concise manner to technical & non-technical stakeholders.

Databuzz is Hiring for Now Developer(PAN INDIA) -6+ Yrs -Hybrid-- Immediate joiners Please mail your profile to alekya.chebrolu@databuzzltd.com with the below details, If you are Interested. About DatabuzzLTD: Databuzz is One stop shop for data analytics specialized in Data Science, Big Data, Data Engineering, AI & ML, Cloud Infrastructure and Devops. We are an MNC based in both UK and INDIA. We are a ISO 27001 & GDPR complaint company. CTC - ECTC - Notice Period/LWD - (Candidate serving notice period will be preferred) Position: Now Developer(PAN INDIA) -6+ Yrs -Hybrid Exp -6+ yrs Mandatory Skills: Should have experience with ServiceNow platform development Should have strong experience in RESTSOAP web services OAuth and external system integration Should have working experience in JavaScript Glide API and AngularJS for Service Portal widgets Hands-on experience with Scripted REST APIs Integration Hub and Scoped Applications Experience in developing responsive UI components using HTML5 CSS3 Bootstrap Familiar with Agile Scrum development lifecycle Regards, Alekya Talent Acquisition Specialist alekya.chebrolu@databuzzltd.com

Role: - ServiceNow Developer Required Technical Skill Set: A ServiceNow developer is responsible for the ServiceNow platform of an organization, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. Must-Have Knowledge on ITSM modules.

Role: - ServiceNow Developer Required Technical Skill Set: A ServiceNow developer is responsible for the ServiceNow platform of an organization, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. Must-Have Knowledge on ITSM modules.

ServiceNow HRSD expert with 3+ yrs in full-cycle implementations, integrations, scripting, and portals. Strong in stakeholder engagement, project management, and delivering scalable solutions. Pan India Location Mail:kowsalya.k@srsinfoway.com

Experienced in ServiceNow with strong scripting, integrations, troubleshooting, Agile, and CSA certification. Skilled in training, docs, and legal compliance awareness. Pan India location Mail:kowsalya.k@srsinfoway.com