ServiceNow - ITOM event management

Value Innovation Labs

5 - 6 years

10 - 20 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

ServiceNow ITOM Event Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Candiades,

we have an role of servicenow developer with Big4 management consulting group for the bengaluru location interested candidates can mail their Cv's at Abhishek.saxena@mounttalent.com

Roles and Responsibilities

Manage IT Operations Management (ITOM) events from initiation to closure, ensuring timely resolution of issues.
Coordinate with cross-functional teams to identify root causes of incidents and implement corrective actions.
Develop and maintain relationships with stakeholders to ensure effective communication during incident response processes.
Analyze data to identify trends and areas for improvement in event management processes.
Ensure compliance with industry standards and best practices for ITOM event management.

Desired Candidate Profile

5-6 years of experience in IT Operations Management (ITOM) Event Management or related field.
Strong understanding of ServiceNow platform, particularly in Incident Management module.
Excellent analytical skills with ability to analyze complex data sets and develop actionable insights.
Proven track record of successfully managing multiple projects simultaneously while meeting deadlines.

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