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5.0 - 10.0 years
15 - 30 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Candidates must have experience in any ONE of the following ServiceNow CMDB ServiceNow HRSD ServiceNow ITSM ServiceNow Service Portfolio Management ServiceNow CSM ServiceNow Developer/Admin ServiceNow Architect ServiceNow BPM ServiceNow ITOM
Posted 1 day ago
8.0 - 12.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Working with project teams to advise clients on enterprise-wide data integrations Creating ways to better assess analytics, better supporting business decision making Work as a team member with client personnel and other IBM teams to identify functional requirements and subsequently working with or in some instances leading others in the identification, justification, and design of the client's solution. Participate in a wide range of design activities, from requirements analysis through systems, application and/or process design specification and implementation. Gain knowledge across multiple platforms, processes, or architectures Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Lead development of ServiceNow Service Mapping Lead development of ServiceNow CMDB work products and deliverables. Execute unit testing of the features that are build Conduct peer-review of fellow developer development outcome. Provide technical and situation leadership to fellow developers Preferred technical and professional experience Support the build of wholistic and fully integrated HR features. Develop service catalog work products and deliverables native virtual agent, MS Dynamic translation for languages CSA , CAD , minimum 2 CIS certifications
Posted 1 week ago
5.0 - 10.0 years
8 - 18 Lacs
Bengaluru
Hybrid
JD for ServiceNow ITOM Admin We are looking for a ServiceNow ITOM expert with a strong background in CMDB, CSDM, Discovery, and Service Mapping. Heres a summary of the key responsibilities and qualifications for this role: What you'll be doing: ServiceNow ITOM Administration : Work as part of the ITOM admin team, developing custom software solutions. Consulting Services : Install, configure, and integrate ServiceNow ITOM products. Data Solutions : Design solutions for data import/export between ServiceNow and other systems. Platform Management : Manage application and platform upgrades, including impact assessments and remediation plans. User Support : Resolve escalated issues/defects within ServiceNow. Documentation : Prepare technical documentation as required. Knowledge Enhancement : Enhance customer knowledge in IT Operations Management using the ITIL v4 framework. What we are looking for: Experience : 3+ years with ServiceNow ITOM products. Platform Knowledge : Deep understanding of ServiceNow Platform, CSDM, CMDB, Discovery, and Service Mapping. Hands-On Skills : Strong experience in troubleshooting and configuring ServiceNow Discovery, Service Mapping, CMDB, and Event Management. Development Skills : Experience in scripting, customizing, and developing the ServiceNow platform, including automation using Flow Designer. Problem-Solving : Ability to troubleshoot platform issues, perform root cause analysis, and recommend corrective actions. Project Experience : Experience with multiple ServiceNow Discovery and Service Mapping projects involving various enterprise and open-source technologies. Preferred Qualifications: Certifications : Accreditations in ServiceNow System Administrator and ITOM products like Discovery and Service Mapping. Personal Attributes: Collaborative : Enjoys working in agile, creative environments. Ambitious : Works independently towards goals with a creative approach. Intuitive : Manages change effectively with strong time management skills. Interpersonal Skills : Contributes to team efforts and maintains up-to-date technical knowledge.
Posted 2 weeks ago
7.0 - 9.0 years
9 - 12 Lacs
Hyderabad
Remote
Experience: 7/8+ years Mandatory: Discovery CIS certification and CMDB micro-certification Computer Science or equivalent degree Strong development experience in ServiceNow (minimum 5 years in ServiceNow) Good communication skills Strong Experience in ServiceNow ITSM, CSM (Customer Service Management) implementations Hands on experience with ServiceNow configurations Hands on experience with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc . Hands on experience with ServiceNow Workflows and customisations Hands on experience ServiceNow UI Builder, Flow designer Knowledge of ServiceNow development best practices. Knowledge of ServiceNow platform administration. Knowledge and experience on service portal with experience coding in Scripts, Angular is a big advantage. Experience with integrations to other systems using the MID server and direct/Scripted web services. ITOM experience is added advantage with ServiceNow CMDB, Asset Management, OMT experience (anyone of these or more) Architectural and hands-on Integrations experience with other Enterprise applications. Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP. Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, CSM, ITSM etc.
Posted 3 weeks ago
5.0 - 8.0 years
15 - 17 Lacs
Pune
Hybrid
Job Profile: Should possess understanding of IT infrastructure services (Data Center, End User Computing, Public cloud services such as Azure, AWS etc.) for managing CMDB. Basic awareness of Operational Technology (OT) infrastructure desirable. Should possess understanding of ServiceNow CMDB and related functionality such as Identification/Reconciliation, Common Services Data Model (CSDM), CI Class Manager, CMDB data exchange and update procedures, Application lifecycle management, Multisource CMDB Familiarity with ServiceNow CMDB integration methods (i.e., ServiceNow Service Graph Connector, ServiceNow API etc.), MID servers ServiceNow CMDB micro-certification (Configure the CMDB, CMDB Health) required. Demonstrated understanding of ITIL 3 or ITIL 4 fundamentals Awareness on Agile/Scrum methodologies and working on User stories in JIRA or ServiceNow desirable. Understanding on ServiceNow ITOM - Service Mapping, Discovery applications and related certifications CIS- Service Mapping or CIS-Discovery desirable. Awareness of IT / ITSM processes and workflows in pharmaceutical domain desirable Good communication skills (both written and verbal) to connect and work effectively with diverse IT teams and business stakeholders. Candidates Profile: Hands on in on implementing CMDB capabilities and awareness on Service Mapping / Discovery is needed. BE/MCA/BCA with 4 to 6 years of IT experience and possesses advanced degree / diploma / certificate in a technical discipline. Ready for contract role to work in Hybrid model at Pune Can join within 15 days
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Kolkata
Work from Office
Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts JavaScript - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 15 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
ServiceNow MID Server Support Specialist Company: NexusNow.ai Location: PAN India (Remote | Hybrid) Job Type: Full-time | Immediate Joiners Preferred About NexusNow.ai NexusNow.ai is a fast-growing ServiceNow consulting and implementation partner driving enterprise digital transformation through intelligent automation and platform-led innovation. Our mission is to create impact at scale and were seeking top ServiceNow talent to join us on that journey. Role Overview We are hiring a ServiceNow MID Server Support Specialist who will be responsible for managing, maintaining, and optimizing MID Servers across complex, enterprise-scale ServiceNow environments. You will play a critical role in ensuring seamless and secure integrations between ServiceNow and external systems like LDAP, SCCM, and cloud platforms. Key Responsibilities MID Server Management Deploy, configure, and maintain MID Servers across multiple enterprise environments (AT&T or similar scale). Monitor MID Server health, availability, and performance using native and custom tools. Troubleshoot failures related to connectivity, authentication, certificates, and firewalls. Integration Support Facilitate integrations with systems such as LDAP, SCCM, Orchestration, Discovery , and third-party APIs . Collaborate with development and platform teams to configure MID Servers for optimal integration performance. Ensure secure and efficient data flow across internal and external systems. Security & Compliance Implement best practices for MID Server hardening, certificate management, and encryption. Conduct periodic audits to ensure alignment with enterprise-grade security policies (ASPS or similar). Monitoring & Optimization Leverage Performance Analytics , logs, and clustering strategies to optimize MID Server usage. Proactively identify bottlenecks and implement enhancements for better scalability. Incident & Change Management Resolve MID Server-related incidents within defined SLAs. Coordinate upgrades, patches, and release planning to minimize disruption to ongoing operations. Required Qualifications Strong hands-on experience managing ServiceNow MID Servers in large environments ServiceNow Certified System Administrator (CSA) Proficient with ServiceNow Discovery , Orchestration , and Integration Hub Experience with LDAP, SCCM, REST/SOAP, and other enterprise systems Good understanding of Windows/Linux , networking protocols , and firewall/proxy configurations Experience with scripting in PowerShell , Python , or Shell Familiarity with ITIL processes (Incident, Change, Problem Management) Strong analytical and troubleshooting skills with the ability to work independently Preferred Qualifications 3+ years of hands-on ServiceNow Administration experience Exposure to multi-instance , multi-tenant ServiceNow environments Familiarity with cloud environments like AWS , Azure , and related integrations Experience in managing integrations in highly regulated, secure enterprise networks Why Work With Us? Work on high-impact, enterprise-scale ServiceNow programs Upskilling & certifications support Exposure to cutting-edge integrations and automation use cases A collaborative and innovation-driven culture Interested? Lets Connect! careers@nexusnow.ai | www.nexusnow.ai Apply today and be part of the ServiceNow revolution!
Posted 4 weeks ago
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