Service Sales Specialist

As an experienced professional in Sales & Marketing, your primary focus will be on a combination of tasks that involve face-to-face or remote sales to both new and existing customers. You will be responsible for understanding customer needs and recommending suitable products, services, or solutions. Additionally, you will play a crucial role in developing and implementing marketing strategies for the products/services and associated brand(s). Evaluating, measuring, and managing the product/brand profit and loss (P&L) will also be a key aspect of your role, including budgeting, expenditures, profitability, and return on investment. In this position, you will also be expected to provide customer service and support by offering information on product pricing, resolving issues related to billing, shipping, delivery, and complaints. Your performance will be closely tied to achieving sales targets, and you will be compensated accordingly. To excel in this role, you must have prior experience in marketing and sales of Grid Automation (GA), particularly in dealing with Power utilities, Oil and Gas companies, Railways, Metros, EPC firms, End users, and Channel Partners for product, system, or service offerings. You should be well-versed in handling service business for GA and be accountable for generating pipelines for GA Service portfolio. Your responsibilities will also include supporting customers during bidding, project execution, closure, and cash collection within the assigned geography or zone. Key performance indicators for you will revolve around 3rd party sales and profitability on a monthly and quarterly basis. It will be essential to effectively utilize marketing and sales tools, gather market and competition intelligence, and ensure timely closure of project enquiries, queries, and orders. Maintaining a high Say to Do Ratio, engaging in technical discussions and presentations, and upholding Hitachi Energy's core values of safety and integrity will be integral to your role. You should possess a minimum of 4-6 years of relevant experience in Sales & Marketing, with a preference for a Bachelor's degree in Electrical & Electronic Engineering. Proficiency in both spoken and written English is a prerequisite for this position. If you require any reasonable accommodation due to a disability that hinders your ability to use or access the Hitachi Energy career site, you can request assistance by completing a general inquiry form on the website. Ensure to provide your contact information and specific details regarding the necessary accommodation to facilitate your job application process. Please note that this accommodation assistance is exclusively for job seekers with disabilities, and inquiries for other purposes will not receive a response.,