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Service Relationship Manager-PRIORITY-Regional sales

0 years

0 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Role:

  • Handling personalized service requests of Privy customers.

  • Generation of timely business MIS.

  • Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.

  • Coordination with CPC/RPC/Investment desks for account opening of Privy customers.

  • Managing complaints of Privy customers and ensuring their resolution within TAT

  • Job Requirement:

  • Excellent written and oral communication skills

  • Developing and maintaining banking relationships with a select group of high net worth customers

  • Excellent communication skills with customer service orientation

  • Courteous and polite

  • Good Knowledge of Microsoft Excel

  • Understanding of banking norms and processes.


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