Service Executive

O3Hire

Position: Service Executive

Industry: Automobile

Product: Commercial Vehicle

Location: Jaipur, Chandigarh, Gurgaon, Mumbai, Indore

CTC: Decent hike on current CTC

• Execute Live Trials targeting accurate data, vehicle performance, customer experience and reporting.
• Resolving customer complaints (vehicle performance, value delivery, customer disputes, technical issues)
• Support the Sales team, Interviewing customers, fleet managers and drivers to collect data.
• Train stake holders like fleet managers, drivers to ensure best utilization of the vehicle features.
• Work with the customer and stake holders to establish good relation.
• Train the customer and users in telematics.
• In-depth study and understanding of various usage segments.
• Train manpower to Conduct professional demos, create business proposals, Track and monitor vehicle performance.
• Help the customer derive benefit from various truck features.
• Report customer wise profitability.

Qualifications:-

• Diploma/B.Tech/B.E.
• 2 - 3 years exp in field service, Aftersales, Technical support from Commercial Vehicles, Heavy Engineering, Construction equipment, Tractors or Farm equipment & Electric vehicles.
• Strong product knowledge, Communication & analytical skills.
• Working knowledge of SAP, Excel & PowerPoint.
• Must be open to travel PAN India.

sumit@o3hire.com

Feel free to refer or share this opportunity with anyone who may be a suitable candidate!

Best regards,

Sumit.