Service Engineer

Key Responsibilities Installation and Commissioning Install and set up lab testing instruments at client sites. Ensure proper calibration and configuration of instruments to meet specifications. Maintenance and Repair Perform routine maintenance to ensure equipment operates efficiently. Diagnose and resolve technical issues, including hardware and software problems. Customer Support Provide on-site and remote technical support to clients. Train clients on the proper use and maintenance of instruments. Documentation Maintain detailed records of installations, maintenance, and repairs. Prepare service reports and submit them to the technical manager. Product Feedback and Improvement Collect feedback from clients regarding instrument performance. Collaborate with the R&D and Quality teams to suggest product improvements. Compliance Adhere to safety protocols and ensure instruments meet regulatory standards. Preferred candidate profile: Education: Diploma/Degree in Electronics, Instrumentation, Mechanical Engineering, or a related field. Experience: 1-3 years of experience in servicing lab equipment or similar technical roles. Technical Skills: Knowledge of troubleshooting electronic and mechanical systems. Travel: Willingness to travel to client sites, including outstation locations, as required.