Service Delivery Ops Associate Manager

About The Role

Skill required: Procure to Pay - Accounts Payable Processing

Designation: Service Delivery Ops Associate Manager

Qualifications:BCom/Chartered Accountant/CA Inter

Years of Experience:12 to 15 years

What would you doYou will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The selected persons should be willing to perform such projects / tasks which provides them an overview of the work in the General Accounting services area for Manufacturing business. Identified individuals should understand the client business, technology, process details and procedures. Typically, a resource would assist business units of client in performing and reviewing scheduled payments to various trade vendors related to Manufacturing purchases. This includes verification, reconciliation, accurate pricing and adherence to company policies, especially as they relate to Trade Payables.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Core CompetenciesExperience in Trade AP domain, preferably for Manufacturing businessProven experience of leading operations teamsDetail oriented and able to handle multiple tasks or projects simultaneously.Should have sound knowledge of PTP processes like Invoice Processing, Payments, Account Payables Reconciliations,Proven experience in managing clientsStrong verbal and written communication skillsProficient in driving process transformation actionsProficient at problem solving and analyzing data

What are we looking forCommerce Graduate/Chartered Accountant/ICWA/CS with 8 - 10 years of experience in Account Payables domain, preferably for Manufacturing businessCandidate must possess strong written and verbal communication skills, be well organized, detail oriented, and have the ability to perform in a fast-paced changing environmentExperience working with SAP, Salesforce, Service Now preferredGood understanding and experience of executing / leading process transformation actionsAbility to comprehend basic statistics and terms involved in the day-to-day business and using the same during process discussions.Constantly be on the lookout for ways to enhance value for your respective stakeholders/clientsAnalyze transactions, understand, explain variances, and proactively identify potential problems and recommend solutions.Ensure that the SLAs and Operations metrics are metGuide, support, and work with other team leaders & team members Mentor team membersPrepare review reports for clients and internal managementManage governance and escalation with client stakeholders.Share feedbacks and execute performance management actionsExecution of backup planning for all service delivery actionsFacilitate quality checks for the work performed by the team membersParticipation in performance review/governance discussions with clientManaging mid size teams (15-20 FTEs)
Roles and Responsibilities: In this role, you are required to fulfil below responsibilities:-Interaction with key stakeholders regarding invoicing and paymentReconciliation of vendor statements to invoices in Accounts Payable systemWork with project teams and key internal stakeholders to continue implementation of electronic invoicing and payment processResearch invoices, payments, pricing and quantity issues as requestedFollow company and department policies and proceduresAccurate filing to ensure compliance of routine testing and auditsSupport team involvement and attend routine team meetingsReview and posting of correction journals (if needed)Ensuring compliance on various process requirements, policies, and regulations by enforcing adherence to standard operating procedures and defined controls.
Qualification
BCom,Chartered Accountant,CA Inter