Senior Soft Services Executive

Placement Partners

5 - 7 years

6 - 8 Lacs

Bengaluru

Posted:5 days ago| Platform:

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Skills Required

Soft Services Guest Relationship Management Housekeeping Management Facility Management Facility Management Services Hospitality Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive Soft Services

Role & responsibilities:

Responsible to maintain a modern, clean, and pristine environment, contributing to healthy life and enhanced productivity for all users of the premises.
Oversee housekeeping staff, ensuring sanitation and hygiene in common areas.
Conduct thorough inspections, according to the predetermined checklist and 52- week schedule, to detect repair, replacement, or safety issues
Interact with stakeholders and tenants regularly, and escalate any complaints with respect to hygiene and sanitation
Timely execute of pest control initiatives, facade glass and window cleaning, through third party vendors
Oversee the dilution of cleaning products by housekeeping workers according to guidelines
Monitor the operation of HK cleaning equipment and OWC machinery, and escalate the need for repair if necessary
Have awareness of ISO 9001 (Quality Management Systems), ISO 14001(Environmental Management Systems) and ISO 45001 (Occupational Health and Safety (OHS) Management System)
monitor vendor operations, billing and adherence to hygiene standards

Preferred candidate profile:

UG or PG in Hotel/Hospitality Management with 5 to 6 years of experience in Facilities/ Asset Management/Commercial Real estate, Hotel/ Hospitality Management
Experienced in housekeeping management, common area management, and relationship management, with a proven ability to interact directly with clients and guests, ensuring exceptional service delivery and satisfaction.
Good communication skills. Ability to understand and converse in
Kannada
is must.

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