Senior Process Executive

Infosys BPM Limited

0 years

0 Lacs

Bengaluru

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

transactions processing training procedural technology

Work Mode

On-site

Job Type

Part Time

Job Description

Key Responsibilities:

Processes client transaction requests and reviews transactions for accuracy completeness and adherence to all internal and external policies and procedures
Partners with client associate in working through complex processing issues to ensure timely completion
Develops a working knowledge of client s processing systems group policies and procedures
Builds knowledge to processing transactions with the goal to demonstrate full proficiency in all brokerage and manual fund functions designated under respective training path
Maintains balance between quality and productivity to meet department standards
Stays current following procedural updates or technology enhancements
Adheres to standard workflows and actively participates in meetings and training
Consistently leverages online resources to independently meet challenges
Processes rejected transactions and works with clients to clarify incomplete or invalid paperwork
Works collaboratively to complete complex processing issues and exhibits sense of urgency and accountability that requests are completed in a timely manner

Preferred Skills:

Customer Service->Regular CS

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