Senior Manager, P%26C Underwriting

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Manager, P&C Underwriting

This role is critical as we push the client value agenda on end-to-end meaningful thinking for our clients to the next level. The consultative, external perspective that this team is expected to provide to the broader account teams will be very important to transform client operations
For the candidates in this role - This role provides the opportunity of working across a range of challenges and client situations, interacting with the various operation teams and front-ending with clients. This will require candidates to be extremely self-driven, consultative and well networked with multiple functional teams in the organization as well as high on digital IQ.

Responsibilities

. Manage teams and service level targets. Providing mentorship to direct reports, comprised of Domain Experts and Assistant managers
. Monitor, analyses and report on trends in the key underwriting performance drivers. Leading weekly/monthly/quarterly discussions on operations with stakeholders. Working with senior management and other peers for strategy development and execution planning. Thought leaders with deep domain expertise in areas of Underwriting Services, Risk Assessment & Policy Servicing. Gathering data requirements to understand needs and document functional and non-functional requirements. Reporting and analytics ability to create and present reports, analyze data, and monitor performance metrics. Analyzing current business processes and workflows, identifying areas for improvement and proposing innovative, tech-driven solutions. Maintaining regular key performance indicators (KPIs), and progress tracking. Collaborating with development teams to validate the delivered solutions against business requirements, ensuring high-quality output (using Power BI). Maintaining dashboards that provide real-time insights into status, performance metrics, and key performance indicators (KPIs). Experience in system integration, ensuring seamless data exchange and functionality between multiple systems or platforms. Ability to interpret data and generate insights for stakeholders to aid in decision-makingQualifications we seek in you! Minimum Qualifications . Graduation in any stream. Insurance knowledge and ability to understand and interpret Insurance terminology. Proficient with MS Excel, MS Word, MS PowerPoint, MS Access, Macros. Ability to do root-cause analysis for process gaps highlighted. Collaborative approach towards resolving the issues with partners & peers/sub-process areas. Ability to crunch data, possesses data driven & fact-based approach. Excellent communication - verbal and written. Good business acumen and understanding of business issues across focus sectors. Global perspective and understanding of insurance business marketplace. Project Management Skills. Lean and Six Sigma led transformation

Preferred Qualifications/ Skills
. Experience with digital tools in Insurance and/or in financial services space. Global Exposure. Digital deployment for large/ medium scale customers preferably in the Insurance domain. Judgment, personal effectiveness, team handling

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.