Senior Information Security Engineer

About this role:

Wells Fargo is seeking a Senior Information Security Engineer.

In this role, you will:

• Monitor, triage and resolve production issues related to cybersecurity systems, particularly SaaS platforms/Applications
• The ideal candidate will be responsible for managing day-to-day security alerts, resolving incidents, maintaining system performance, and collaborating with cross-functional teams to ensure our SaaS cybersecurity tools and services are secure and reliable.
• Act as the first and second level of support for incidents, outages, and service disruptions related to cybersecurity infrastructure.
• Work closely with vendors and internal engineering teams to investigate root causes and implement permanent fixes.
• Manage operational processes such as access provisioning/deprovisioning, Certificate management and platform health monitoring.
• Co-ordinate patching and upgrades for cybersecurity tools and platforms, ensuring minimal disruption to business functions.
• Maintain documentation related to standard operating procedures (SOPs), runbooks, and knowledge bases.
• Develop and improve alert handling and response workflows to reduce false positives and improve detection quality.
• Drive remediation of security vulnerabilities across endpoints, cloud infrastructure, applications, and networks.
• Develop and enforce security best practices, policies, and procedures in collaboration with IT, DevOps and business units.
• Stay current with emerging threats, vulnerabilities, and security technologies.

Required Qualifications:

• 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of progressive experience in cybersecurity operations or production support roles.
• Hands-on experience managing and supporting SaaS cybersecurity Applications/tools
• Strong scripting or automation knowledge (python, PowerShell, Bash) is a plus
• Familiarity with security incident management, troubleshooting, and root cause analysis
• Experience with ITSM tools (ServiceNow) for managing tickets, incidents and change requests.
• Deep understanding of network protocols, encryption, authentication methods, and cloud security models (AWS & GCP)
• Strong hands-on experience with enterprise-grade security tools and platforms
• Excellent communication skills and ability to work in a fast-paced, team oriented environment.
• Good understanding of network and cloud security concepts (e.g., firewall rules, proxies, endpoint security, identity governance)
• Relevant cybersecurity certification like CISA/CompTIA Security+/CCSP is an added advantage.
• Knowledge of DevSecOps or CI/CD pipeline security integration is a plus.