Senior Human Resources Information System Analyst

You will serve as the primary HRIS contact for SuccessFactors, responsible for configuration, troubleshooting issues, ensuring data compliance with HR processes and laws, reporting, and end-user support. Additionally, you will provide Tier 1 & Tier 2 technical support for various SuccessFactors modules, optimize system functionality and processes, and maintain employee data accuracy and system compliance. You will assist with imports, data loads, system integrations, user testing, enhancements implementation, and configuration needs. Generating cyclical and ad hoc reports, creating dashboards and analytics, and acting as a liaison with customer support and consultants for HRIS technology cases are also part of your responsibilities. Your duties include creating and maintaining Standard Operating Procedures (SOPs), training documents, and workflows, as well as drafting and executing detailed test scenarios for system changes and upgrades. Leading HRIS projects, delivering training sessions to staff, managers, and end-users, and ensuring timely delivery of quality solutions are crucial aspects of your role. You will also identify and escalate issues, track risks, and follow through on corrective actions as needed. To qualify for this role, you should have a Bachelor's Degree in Human Resources, Information Technology, Business Administration, or a related field, along with at least 5 years of experience working as a techno-functional systems Analyst in SuccessFactors modules. Holding a SAP Certified Associate certification in various SuccessFactors modules is required. Proficiency in Microsoft Office Suite, strong written and verbal communication skills in English, and experience supporting U.S.-based teams are essential. You should be familiar with U.S. laws related to HR processes and operations, have strong attention to detail, documentation, stakeholder management, reporting skills, and preferably some knowledge of query tools or SQL. Availability during core U.S. working hours and a proactive approach to understanding customers" needs and expectations are desired qualities for this position. Additionally, having a SuccessFactors Expert (SFX) Accreditation would be considered a plus.,