Senior EX Operations Coordinator

Teamware Solutions

1 - 3 years

3 - 8 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

HR Operations Workday HR programs Strong Communication Skills Shared Services

Work Mode

Remote

Job Type

Full Time

Job Description

Description - Airbnb

Senior EX Operations Coordinator

We are looking for a driven, highly organized, and collaborative individual to join our EX Core Operations

team. The Sr. EX Operations Coordinator will support ongoing HR programs, work to maintain accurate

HR-related data, advise employees and managers on routine issues, and work on projects that involve

HR partners and cross-functional teams.This role will require managing multiple work streams

simultaneously; a successful candidate is proactive, solution-oriented, and has very strong attention to

detail. Eagerness to learn and desire to provide a high level of service to employees are essential to

succeeding in this role.

Job Responsibilities & Duties:

Review and respond to employee inquiries in a timely manner. Ensure accuracy and

completeness of responses for high quality Employee Experience with a top notch level of

customer service

Employee lifecycle management; including onboarding, offboarding, employee job changes,

knowledge of employee benefits

Seek opportunities to streamline and improve experience for new hires
Maintain data accuracy and compliance with SOX protocols
Assist with Weekly Data Audits
Build strong working relationships with partners, peers, and stakeholders to efficiently and

accurately complete job duties

Identify and recommend process improvements to drive efficiencies, improve employee

experience, and/or data accuracy

Partner with EX Core Operations team members and other cross functional teams (Recruiting,

Ground Control, IT, Payroll, Benefits, Talent Partners) on regional and global projects

Qualifications & Requirements:

Experience with Google Suite and Microsoft Excel
Knowledge of Workday and Jira strongly preferred
Experience in shared services or customer service strongly preferred 1-2 years of experience

in a corporate environment

Self starter, solution-oriented approach
Solid organizational and time management skills
Collaborative nature
Professional manner and discretion with confidential information
Attention to detail and process oriented
Strong verbal/written communication
Ability to prioritize effectively and balance multiple tasks
Passionate for continuous improvement

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