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Senior Customer Support Representative

Senior Customer Support Representative

Mind map IT Solutions

0 years

|

0 Lacs

Mohali

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

support installation resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Mohali, India | Shift: Night Job Description: Seeking a Technical Support Executive to assist US customers with OS upgrade failures, product activation errors, and license management. Key Responsibilities: Guide users through Windows installation and activation steps. Help resolve update loop errors, BSOD, and compatibility issues. Provide assistance with digital license transfers and key validations. Requirements: Experience handling Windows-related support issues. Fluency in English and ability to explain technical steps clearly. Prior IT helpdesk or BPO tech support experience preferred. Job Types: Full-time, Permanent Pay: ₹14,612.23 - ₹41,229.67 per month Work Location: In person

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