Senior Business System Analyst

Job Description

Job Purpose- We are seeking a detail-oriented and experienced Business Analyst specializing in the Mortgage Domain to join our team. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring successful implementation of mortgage-related systems and processes. The role requires a deep understanding of the mortgage lifecycle, regulatory compliance, and the ability to collaborate effectively with stakeholders across functional teams. Job Description / Duties and Responsibilities- Requirement Gathering & Analysis: Collaborate with stakeholders to elicit, document, and validate business and functional requirements. Analyse mortgage processes, including origination, underwriting, servicing, and closing, to identify gaps and propose solutions. Documentation: Create comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases. Maintain detailed records of process flows, system interactions, and data mapping. Stakeholder Management: Act as a liaison between business stakeholders, IT teams, and third-party vendors. Facilitate effective communication to ensure alignment on project goals and deliverables. Data Analysis: Analyse mortgage-related data to support decision-making, such as loan performance metrics and risk assessments. Collaborate with data teams to define data models and reporting requirements. Testing & Validation: Support User Acceptance Testing (UAT) by defining test scenarios, reviewing test plans, and ensuring system functionality meets business needs. Validate data integrity and compliance within mortgage systems. Regulatory Compliance: Stay updated on industry trends, legal changes, and compliance requirements in the mortgage domain. Ensure that solutions adhere to all relevant regulatory and legal standards. Process Improvement: Evaluate existing mortgage workflows and recommend enhancements to improve efficiency and customer experience. Ensure alignment with regulatory standards, including TRID, RESPA, and HMDA (where applicable). To adhere to ISMS policies and procedures. Job Specification / Skills and Competencies- 7+ years of experience as a Business Analyst with at least 4 years in the mortgage or financial services domain. Strong understanding of the mortgage lifecycle, including loan origination, underwriting, and servicing. Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms). Excellent analytical and problem-solving skills. Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines). Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services. Experience with Agile methodologies. Proficiency in tools such as Microsoft Office, Visio, and JIRA. Basic knowledge of SQL for data analysis is a plus. Strong communication and interpersonal skills to manage diverse stakeholders. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Attention to detail and a focus on delivering high-quality outputs. Expected to work at least 4 hours overlap with US Pacific business hours