Senior Associate - US Claims

As a Senior Associate in US Claims at our company located in Infopark, Kochi, you will need to have a minimum of 2 to 3 years of experience in US Insurance Claims Support. Your monthly salary will range from Rs. 30,000 to Rs. 45,000. We require candidates with a graduation degree (B.Tech is not eligible) who are willing to work the 6 PM to 3 AM shift, which includes flexibility for rotational shifts, mostly during the night, from Monday to Friday. Your main responsibilities will include ensuring timely and accurate completion of all transactions received through the workflow tool, adhering to process guidelines, escalating any encountered issues to the team SME or Team Manager, completing necessary documentation, applying updates to relevant transactions, and meeting schedule adherence targets. Planned leaves with approval from the team manager are also expected. To be considered for this role, you must have a minimum of 2-3 years of experience in Insurance back-office processes, particularly in Claims support, with expertise in Insurance Health claim, Disability claim, Life Claim, Disability management, Leave management, and Absence management. Strong communication, analytical, and organizational skills are essential. Proficiency in Microsoft Excel, Chrome, Internet Explorer, and Microsoft Outlook is required. Immediate joiners are preferred, with a notice period of 15-20 days being considered. The job is full-time and permanent, with benefits such as commuter assistance, health insurance, and Provident Fund provided. The work schedule will be from Monday to Friday, involving night shifts on a rotational basis, aligning with US shift timings. Candidates must be able to reliably commute to or plan to relocate to Ernakulam, Kerala before starting work. A Bachelor's degree is mandatory, along with a minimum of 2 years of experience in US Insurance Claims. A Graduation Certificate is required for this position. The expected joining date is on 15th July 2025. If you meet the qualifications and requirements mentioned above, we encourage you to apply for this challenging and rewarding opportunity in US Claims at our organization.,