Senior Associate (US Accounting)

Create the future of e-health together with us

As one of the Best in KLAS RCM organization in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e-health services we offer unparalleled growth opportunities in the industry.

What you can expect from us

• An extensive group health and accidental insurance program.

• A safe digital application and a structured and streamlined on-boarding process.

• Fun at Work: tons of engagement activities and entertaining games for everyone to participate.

• Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion.

• Best HR Practices along with an open door policy to ensure a very employee-friendly environment.

• A recession proof and secure workplace for our entire workforce.

• Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office.

• Subsidized meal facility.

F&A Order Processing & Billing

In this role, you will be responsible for handling monthly renewal/Billing/Orders. Also, you need to support in managing overall billing process.

You will be required to connect with team on daily basis, providing floor support, assigning work to the team members, should ensure that work is completed timey and must meet all the SLAs. Should understand reporting and work force management.

Key Responsibilities

• Managing a Over All OPB and ensuring smooth delivery.

• Should understand invoicing structure.

• Should know the NetSuite/SAP/SF very well.

• Be the primary point of escalation for all kind of queries related to monthly invoicing.

• Work with Clients to drive the renewals smoothly.

• Auditing the call on daily basis and need to provide feedback if required.

• Preparing for Monthly, Weekly and Daily Dashboards.

• Ensure all the SF/SAP tickets resolved with in TAT without any escalation and follow-up.

• Should be able to guide and train team on the areas of development. Internal Use Only

• Should connect with other teams to resolve queries timely and effectively, like AR.

• Able to handle escalations and drive closure.

• Should be able to prioritize the task.

• Ready for stretched assignment.

• Should be very much aware about the AR aging, reversal etc.

• Team handling.

• Should have good information about the renewals pricing.

• Should be ready to work on weekend if required for business.

Key Skills

• The ability to communicate articulately and efficiently with other people within the company and outside.

• An ability to priorities and manage expectations.

• A keen eye for detail • An ability to work independently.

• Knowledge of billing procedures and collection techniques

• A mathematical background

• Patience and ability to manage stress.

• Excellent communication skills

• Excellent email writing skills

• Should have experience of minimum 1 year in Accounts Receivables profile.

• Should be graduate.

• SAP Knowledge is preferred.