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1.0 - 3.0 years

2 - 3 Lacs

Noida

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Develop optimization strategies that increase the company's search engine results Efficiently communicate with other marketing professionals to align goals Update content and website links for maximum optimization and search Required Candidate profile SEO,SEM,SMM,onpage off page , e commerce project

Posted 2 days ago

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

Posted 3 days ago

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Posted 1 week ago

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8.0 - 12.0 years

10 - 18 Lacs

Bengaluru

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Technical Java Fullstack Product Owner to lead our cross-functional development teams in delivering high-quality software solutions. The ideal candidate will have a strong technical background in Java fullstack development along with proven experience in product ownership, Agile methodologies, and stakeholder management. Key Skills & Qualifications: Technical Expertise: Certifications (Preferred):

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7.0 - 12.0 years

11 - 14 Lacs

Pune, Greater Noida

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Job Title / Role: Duckcreek Policy Developer Key Skills: DuckCreek Policy, Author, Product Studio, Express, Server, User Admin, Policy Administration System, Anywhere API, Native API, Manuscript Coding & Integration Experience: 3-12 years Location: Greater Noida & Pune Mode: Hybrid Immediate joiners preferred We at Coforge are hiring DuckCreek Policy Developer with the following skillset: Candidate should have strong experience on Duckcreek. Candidate should have strong experience on Policy. Candidate should strong experience on Duckcreek Example Platform 6X & 7X. G ood understanding of underwriting, rating, insurance rules, forms. Good Knowledge of Policy life cycle and various Policy Transactions. Hands-on experience working in Example Author, Server, Express, Forms, Rating, Batch Processing, Task Creation, Transact, Address Validation. Good Knowledge of Duck Creek Policy System and workflow. Experience in P&C insurance domain. Good Knowledge of Manuscripts, data model, inheritance model and Forms Good Understanding of business, functional requirements and policy workflow of the total application and project. Understanding the client's requirement properly then going for the development in the core areas of DCT. Must have excellent Communication Skills.

Posted 3 weeks ago

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5.0 - 7.0 years

22 - 27 Lacs

Bengaluru

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Role Overview: We are seeking a highly skilled BO/Power BI Consultant to support the maintenance and enhancement of existing SAP BusinessObjects (BO) reports while facilitating a strategic transition to Power BI. The ideal candidate will have a strong background in both BO and Power BI technologies and be capable of independently managing end-to-end dashboard development, semantic layer recreation, and business stakeholder communication. Key Responsibilities: Maintain and enhance existing SAP BusinessObjects (BO) reports. Plan and implement the migration of reporting logic and data models from BO to Power BI. Recreate BO Universes (UNV/UNX) as semantic layers in Power BI using Power Query and data modeling techniques. Translate BO report logic to Power BI, leveraging DAX and Power Query for advanced calculations and transformations. Independently develop and manage end-to-end Power BI dashboards, including data sourcing, modeling, visualization, and deployment. Perform administrative tasks related to Power BI service, including workspace management, user access, and gateway configuration. Collaborate with business users and leadership teams to gather requirements and deliver insightful, visually compelling dashboards. Ensure best practices in Power BI development and data governance are followed. Key Skills & Qualifications: Expertise in Power BI : Proven experience in Power BI development, including DAX, Power Query, and report/dashboard design. SAP BusinessObjects (BO) : Strong experience in BO report maintenance and understanding of BO Universes (UNV/UNX). SQL : Advanced skills in SQL for data extraction, transformation, and manipulation. Power BI Administration : Hands-on experience with Power BI service administration, including gateway setup, workspace management, and user roles. Communication Skills : Excellent verbal and written communication skills. Ability to interact effectively with business teams and senior leadership. Self-Starter : Able to work independently and take full ownership of reporting and dashboard initiatives. Preferred Qualifications: Experience with migration projects from BO to Power BI. Familiarity with enterprise data environments and reporting governance frameworks. Certifications in Power BI or SAP BO are a plus. Required Skills Power Bi,Dax,Sap Bo

Posted 1 month ago

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Posted 1 month ago

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- 5 years

2 - 7 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Kabishka @9008816263 (Call or whatsapp ) Email ID : kabishka@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Kabishka @9008816263 (Call or whatsapp ) Email ID : kabishka@thejobfactory.co.in

Posted 1 month ago

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4 - 5 years

0 - 0 Lacs

Thiruvananthapuram

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Location: Trivandrum, Kerala, India Experience: 4-5 years Key Responsibilities: Develop, test, and maintain scalable Python-based applications. Work with data science tools and libraries to implement ML models. Collaborate with cross-functional teams to design, build, and roll out solutions. Optimize performance and troubleshoot issues across the software stack. Required Skills & Qualifications: Strong expertise in Python with a solid portfolio of projects. Proficiency in libraries and frameworks such as NumPy, Pandas, Scikit-learn, TensorFlow, and PyTorch. Good understanding of SQL and NoSQL databases. Strong problem-solving abilities and excellent communication skills. Familiarity with cloud platforms such as AWS, Google Cloud, or Microsoft Azure. Sound knowledge of data science and machine learning concepts. Key Skills: Python, NumPy, Pandas, Scikit-learn, TensorFlow, PyTorch, SQL, NoSQL, AWS, Google Cloud, Azure Required Skills Python,Flask,Mysql

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- 5 years

2 - 5 Lacs

Bengaluru

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Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in

Posted 1 month ago

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